Virtana

Position Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content. 

You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! 

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

• Design, develop, edit, and deliver accurate and effective documentation for Virtana products. 
• Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content. 
• Follow our documentation guidelines to produce high quality documentation. 
• Prioritize projects when working with multiple engineering teams. 
• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance. 

Qualifications:

• Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products. 
• Bachelor’s degree or certificate in Technical Writing is preferred. 
• Excellent written and verbal communication skills. 
• Experience writing release notes and creating videos. 
• Experience with XML, DITA. 
• Familiarity working with Jira and Confluence. 
• Good collaboration skills with the writers and cross-functional teams. 

  Why Join Us:

• Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.
• Chance to work on cutting-edge technology and products that make a real impact.

Position Overview: As a Senior UX Product Designer, you will support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

• Execution of user research and usability tests to understand customer needs, pain points, and integrate feedback and preferences to Virtana products and services, through collaboration with various stakeholders, including product managers and developers. 
• Creation of intuitive and user-friendly interfaces for a seamless and engaging user experience. 
• Design and maintenance of visually appealing and consistent user interfaces that align with design guidelines across digital products. 
• Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. 
• Accessibility considerations to ensure that designs comply with accessibility standards and guidelines to provide an inclusive experience for all users. 
• Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation. 

Must Have Skills:

• Proven design leader in product based organisations 
• End-to-end product design 
• Strong cross functional collaboration with ENG and Product teams 
• Conduct user interviews  
• Define user journey 

Good To Have Skills

• Experience in observability space 
• Accessibility and inclusive design 
• Experience conducting and leading User Research 
• Pro in market research 

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. 

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.