IVR Developer

at TeleApps

IVR Developer

TeleApps

Company

Home

IVR Developer at TeleApps · Chennai · 1 - 3 years · ₹3L - ₹6L / yr · Posted 8 Oct 2026

IVR Developer

at TeleApps

Posted by Iswarya S

1 - 3 yrs

₹3L - ₹6L / yr

Chennai

Skills

IVR

JSON

XML

Avaya

Amazon Web Services (AWS)

Genesys

Develop and configure IVR / voice call flows based on business requirements.

Work on call routing, ACD, queues, transfers, prompts, menus, and announcements.

Configure and troubleshoot inbound and outbound call flows.

Perform testing, debugging, and production issue resolution for IVR applications.

Work with APIs and system integrations with a basic understanding of REST/API concepts.

Support contact-centre platform configuration and implementation activities.

Coordinate with application, API, infrastructure, and business teams for integrations and issue resolution.

Maintain technical documentation, call-flow diagrams, and configuration details.

Support deployment and post-production activities.

Develop and configure IVR / voice call flows based on business requirements.

Work on call routing, ACD, queues, transfers, prompts, menus, and announcements.

Configure and troubleshoot inbound and outbound call flows.

Perform testing, debugging, and production issue resolution for IVR applications.

Work with APIs and system integrations with a basic understanding of REST/API concepts.

Support contact-centre platform configuration and implementation activities.

Coordinate with application, API, infrastructure, and business teams for integrations and issue resolution.

Maintain technical documentation, call-flow diagrams, and configuration details.

Support deployment and post-production activities.

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About TeleApps

Founded

Type :

Services

Size :

20-100

Stage

About

Professional Services and Consultancy TeleApps provides flexible solution integration consulting & services to the Enterprise and contact centre industries. Our breadth of integration expertise continues to mature and excel in the market as we grow and expand our presence. This is further embraced by the pedigree of technology and service partners we engage with. We have extensive knowledge and experience in delivering a wide range of services across consulting, implementation, training and ongoing support. Our team of local representatives and seasoned engineers have years of experience in the local market ensuring the highest calibre of competency in everything we do. Our Tele-care services provides a ‘follow the sun' model to provide round the clock global support services in different time zones increasing responsiveness and reducing delays.