ReSource Pro
https://resourcepro.comAbout
ReSource Pro is a New York-based company that provides tools, technology, and strategic services to the insurance industry, enabling profitable growth through operations excellence. The company's global service centers address client operational needs around the clock, and it is recognized as an industry thought leader. ReSource Pro is renowned for its focus on innovation, service excellence, and trusted partnerships, and its unique productivity platform for insurance operations.
Candid answers by the company
ResourcePro is a company that provides outsourcing and consulting services to the insurance industry. They specialize in helping insurance companies improve their operational efficiency, reduce costs, and enhance customer service.
ResourcePro offers services such as policy administration, claims processing, underwriting support, data analytics, and customer service support. They work with insurance companies to streamline their processes, optimize their resources, and ultimately improve their overall business performance.
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Job Summary
As a Workday HCM Senior functional consultant and HR Business Process Expert, you will be responsible for the end-to-end management of the Workday system, including implementation, configuration, optimization, and ongoing maintenance of core modules: Core HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, Advanced Compensation. It also includes the modules that may be adopted based on business development: Benefit, US Payroll, etc. You will partner closely with Talent Teams, and Development team to ensure the system effectively supports global HR operations while driving digital transformation and process automation.
Key Responsibilities
· Requirement Gathering: Collaborate with the Talent team and other Key stakeholders to gather requirements and translate them into effective Workday solutions.
· Solution & Configuration: Act as a domain expert in both Workday and HR business process. Lead the implementation, configuration, and on-going management of Workday HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, and Advance Compensation. Prepare detailed user stories to clearly define solution requirements and communicate them to the Integration team as needed.
· Training & Support: Provide training to Talent teams and support them through go-live and post-implementation phases.
· Troubleshooting: Troubleshoot and resolve issues related to the Workday modules in a timely and efficient manner.
· Feature Release: Stay updated with the latest Workday features and functionalities, particularly those related to Core HCM, Time Tracking, Absence, Recruiting, Performance management, Compensation, Advanced Compensation and implement improvements as necessary.
· Best Practices: Advise Talent team on Workday best practices and optimization strategies to enhance their business processes.
· Flexibility to work occasional shift schedules (up to 20% of time) during critical project phases or system go-live periods.
Required Qualifications
· Education: Bachelor's degree or higher in Computer Science, Information Technology, Human Resources, or related field.
· Language: Fluency in both English (written and spoken), with ability to collaborate effectively with global talent and development teams.
· Experience:
o 5+ years of hands-on Workday HCM configuration and implementation experience.
o Experience leading at least 2 full lifecycle Workday implementation.
o Experience leading at least 3 HCM modules such as Core HCM, Time Tracking, Absence, Recruiting, Benefit, US Payroll, Advanced Compensation.
· Skills & Competencies:
o Strong analytical and problem-solving skills combined with excellent communication abilities.
o Self-motivated professional with continuous learning mindset and positive attitude.
o Ability to work independently and deliver quality results.
· Client Focus: Proven ability to build effective stakeholder relationships and manage expectations.
· Flexibility: Capability to prioritize and manage multiple projects while adapting to evolving business needs.
Preferred Qualifications
· Workday Certification: Workday certification(s) preferred.
· Workday Extend: Hands-on experience with Workday Extend design experience
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