Cutshort logo
Purplerain
Purplerain cover picture
Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

PurpleRain is a bootstrapped distributed SaaS startup that solves real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. The company operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. PurpleRain is a new age startup that challenges age-old notions, workflows, and structures by building globally successful products used by inc500 companies. The company aims to solve real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. PurpleRain is a bootstrapped distributed SaaS startup that operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. The company's team of 50+ works passionately, driven by data, and loves working with chaos to build products at blitzscale.
Read more

Connect with the team

Profile picture
Banashree Paul
Profile picture
Reena KJ

Company social profiles

bloglinkedin

Jobs at Purplerain

Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹1L - ₹3L / yr
Tech Support
Communication Skills
Customer Success
Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3L / yr
VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)
PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹5L / yr
Windows Server Administration
WHMCS/Cpanel
web hosting
Linux/Unix
Shell Scripting
+1 more
o Perform Level 1 troubleshooting of server slowdowns and errant behavior, based on specific procedures o Escalate technical problems to various parties including on-call engineer and vendors o Efficiently communicate with customer regarding ongoing issues • Experience configuring and troubleshooting various operating systems with an emphasis on Linux • Experience configuring and troubleshooting networking and web technologies (TCP/IP, DNS, LAMP stack, etc.)
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Cutshort cover picture
Cutshort's logo

Cutshort

https://cutshort.io
Founded
2015
Type
Product
Size
20-100
Stage
Profitable

About the company

To hire better and faster, companies need rich candidate data, smart software and sound human judgement.


Cutshort is using AI to combine all these 3 to offer a 10x talent sourcing solution that is faster, better and cheaper.


We have 3 AI-powered offerings

  1. Hire using our AI platform: Affordable annual subscriptions
  2. Get only sourcing: 3.5% of annual CTC when you hire
  3. Get full recruiting: 6.99% of annual CTC when you hire


Customers such as Fractal, Sprinto, Shiprocket, Highlevel, ThoughtWorks, Deepintent have built strong engineering teams with Cutshort.

Jobs

1

HyrHub cover picture
HyrHub's logo

HyrHub

https://mastcareers.com
Founded
2015
Type
Services
Size
0-10
Stage
Bootstrapped

About the company

Hyrhub was founded in 2014, who after creating success stories in various startups, realised that hiring niche talent is still a problem faced by many companies. Despite witnessing transformation in the HR space over the past few years,  noticed that firms, especially startups spend a large portion of their time and capital in searching for the right talent as it’s a critical component of its success and often neglected, in the midst of all the innovation.Hyrhub started out as an exclusive search tool to hire tech talent, and later progressed to other domains. Our core belief is that no company should be devoid of people who are passionate, innovative and focussed on both creation and delivery.

Jobs

19

Wissen Technology cover picture
Wissen Technology's logo

Wissen Technology

https://wissen.com
Founded
2000
Type
Products & Services
Size
1000-5000
Stage
Profitable

About the company

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.


Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.


We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).


Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.


Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Jobs

494

GO MO Group AB cover picture
GO MO Group AB's logo

GO MO Group AB

https://gomogroup.com
Founded
2014
Type
Services
Size
20-100
Stage
Profitable

About the company

GO MO Group is a digital Pull-marketing agency that provides optimal services in Strategy and Search Engine Optimization (SEO) for both big and small clients. They specialize in International SEO and B2B-segment and are an official Google Partner agency. GO MO Group is a digital Pull-marketing agency that specializes in Strategy and Search Engine Optimization (SEO) for both big and small clients. They provide optimal services in International SEO and B2B-segment and are an official Google Partner agency. The company strongly believes in Pull-marketing (vs Push) as the fundamental of B2B-marketing and offers strategies and new digital business opportunities based on data. Their multifaceted work approach includes specific actions, analysis, and on-going evaluations to achieve better results and rewarding collaborations. Founded in Sweden in 2013/2014, GO MO Group has over 90 employees/team-members (2018) divided into three offices in Gothenburg, Stockholm (Sweden) and Pune (India).

Jobs

6

TalentXO cover picture
TalentXO's logo

TalentXO

https://app.talentxo.com
Founded
2018
Type
Product
Size
Stage
Profitable

About the company

Jobs

73

PGAGI cover picture
PGAGI's logo

PGAGI

https://pgagi.in
Founded
2023
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Your Go-To AI Consultancy For AI Research, AI Products, AI Solutions, AI MVP Design, Idea Validation

Jobs

22

Founded
Type
Size
Stage

About the company

Jobs

17

Uniprep cover picture
Uniprep's logo

Uniprep

https://uniprep.ai
Founded
2022
Type
Services
Size
20-100
Stage
Profitable

About the company

Jobs

4

Honeybee Digital cover picture
Honeybee Digital's logo

Honeybee Digital

https://honeybeedigital.com
Founded
2014
Type
Services
Size
0-20
Stage
Bootstrapped

About the company

Honeybee Digital - is a leading digital marketing and website design Service Provides services like SEO, web designing, Wordpress, influencer marketing from Gandhinagar, Gujarat, India.

Jobs

9

MeltPlan cover picture
MeltPlan's logo

MeltPlan

https://meltplan.com
Founded
2024
Type
Product
Size
20-100
Stage
Raised funding

About the company

MeltPlan is the AI-native planning software for construction – automate takeoffs with AI-assisted service, ensure building code compliance, and streamline cost planning with transparent, expert AI that shows its work. Designed for architects, engineers, contractors, and inspectors.

Jobs

3

Want to work at Purplerain?
Purplerain's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs