Cutshort logo
For Employers
Purplerain
Purplerain cover picture
Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

PurpleRain is a bootstrapped distributed SaaS startup that solves real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. The company operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. PurpleRain is a new age startup that challenges age-old notions, workflows, and structures by building globally successful products used by inc500 companies. The company aims to solve real pain points in the global data niche by building niche products that can become profitable and thought leaders within those niches. PurpleRain is a bootstrapped distributed SaaS startup that operates in multiple countries and continents with in-house teams in Bangalore, Singapore, and London. The company's team of 50+ works passionately, driven by data, and loves working with chaos to build products at blitzscale.
Read more

Connect with the team

Profile picture
Banashree Paul
Profile picture
Reena KJ

Company social profiles

bloglinkedin

Jobs at Purplerain

Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
1 - 3 yrs
₹1L - ₹3L / yr
Tech Support
Communication Skills
Customer Success
Responsibilities: Frontline support via live chat, tickets, and telephone. Troubleshooting a variety of technical and non-technical issues customers are facing with their respective product Performs miscellaneous job-related duties as assigned by the supervisors and management. Provide customer support and technical support for various products Answer questions and deliver support to customers with varying degrees of product knowledge and technical proficiency Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Identify and escalate priority issues; directing cases to appropriate teams and resources as needed Records customer inquiries by documenting inquiry and response in customers' accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Required Skills: 1-2 years of Technical Support Experience. B.E/ B.Tech Graduate preferred. Strong written and verbal communication skills Excellent interpersonal and customer care skills Understanding of technical terminologies Ability to ask open-ended questions and uncover information Ability to work as part of a team Well organized, meticulous attention to detail with the ability to multi-task Experience in Web Hosting and VPN Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred Willing to work in shifts in a 24/7 environment.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹3L / yr
VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)
PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.
Read more
Purplerain
at Purplerain
2 recruiters
Reena KJ
Posted by Reena KJ
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
2 - 4 yrs
₹3L - ₹5L / yr
Windows Server Administration
WHMCS/Cpanel
web hosting
Linux/Unix
Shell Scripting
+1 more
o Perform Level 1 troubleshooting of server slowdowns and errant behavior, based on specific procedures o Escalate technical problems to various parties including on-call engineer and vendors o Efficiently communicate with customer regarding ongoing issues • Experience configuring and troubleshooting various operating systems with an emphasis on Linux • Experience configuring and troubleshooting networking and web technologies (TCP/IP, DNS, LAMP stack, etc.)
Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Intellikart Ventures LLP cover picture
Intellikart Ventures LLP's logo

Intellikart Ventures LLP

https://intellikart.in
Founded
2020
Type
Product
Size
Stage
Profitable

About the company

We are a new-age IT-driven Business solutions company based out in Pune, India. We are a young and fast-paced team with a focus on inciting intelligence and innovation to transform the way how our clients operate their business. Our vision is to provide growth-driven strategies for businesses. Our gamut of services include Technology Enablement , Talent Enablement and Sales Enablement.

Jobs

34

Codewinglet Private Limited cover picture
Codewinglet Private Limited's logo

Codewinglet Private Limited

https://codewinglet.com
Founded
2018
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

We are a trusted name in the field of technology outsourcing services. we respond to changing market demands through disruptive innovation and high-end technical advancements.


We are on a mission to solve intricate software engineering challenges. Established in 2018, we have successfully assisted a diverse range of organizations, including startups that have gone public, Enterprise companies, and forward-thinking enterprises worldwide.


Codewinglet is your premier destination for cutting-edge software solutions. Specializing in strategic planning, designing, and developing world-class software across diverse industries, we're the trusted choice of leading engineers and companies globally. Our innovative approach leverages state-of-the-art technologies to engineer solutions that drive tangible business outcomes. Let's collaborate and unlock the full potential of your business with Codewinglet's expertise


  • 40+ in-house IT experts trained in emerging technology
  • 150+ Satisfied Clients across the globe
  • 7+ years in the IT business

Jobs

5

Founded
2012
Type
Services
Size
100-1000
Stage
Profitable

About the company

We catalyze business growth by reimagining digital experiences that conquer complex challenges through innovation and agility. With our team of 300+ tech evangelists, we are building the digital infrastructure of our Partners positioning them to be the market leaders of their respective industries.

Jobs

14

Hiraya Digital cover picture
Hiraya Digital's logo

Hiraya Digital

https://hiraya.digital
Founded
2023
Type
Services
Size
0-20
Stage
Profitable

About the company

We are hiring for multiple clients

Jobs

4

RTTNews India cover picture
RTTNews India's logo

RTTNews India

https://rttnews.com
Founded
1999
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

RTTNews is a US-headquartered financial media company with 25+ years in the industry. We deliver real-time news, market analysis, and commentary to Fortune 500 companies, global banks, brokerages, and leading news portals worldwide.

Founded in 2000 and based in New York, we operate Indian bureaus in Chennai and Kochi. Our digital marketing division, RTT Digital Signage, serves the rapidly growing digital signage industry with creative content solutions for clients across the globe.

Jobs

1

Founded
2014
Type
Product
Size
100-500
Stage
Bootstrapped

About the company

About Discover Dollar

Discover Dollar helps large enterprises recover lost profit through AP recovery audits, contract compliance reviews, and profit leakage prevention. We work with major retail, manufacturing, CPG, healthcare, and insurance organizations including Target, ABInBev, Carrier, Canadian Tire, etc., to find and recover money that falls through the cracks of complex procure-to-pay processes

Jobs

8

ESGA cover picture
ESGA's logo

ESGA

https://esga.co
Founded
2020
Type
Services
Size
20-100
Stage
Profitable

About the company

Jobs

4

Crea8 cover picture
Crea8's logo

Crea8

https://crea8.co.in/business
Founded
2025
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Crea8 is a skincare personalisation engine that helps D2C brands guide every shopper to the right products. It combines skin profiling, ingredient-level formulation analysis, and explainable AI to deliver transparent, personalised recommendations that build trust, improve conversion, and increase customer lifetime value.


We provide a suite of tools that guide shoppers from product discovery to purchase, alongside data intelligence that helps brands better understand their customers and make faster product and marketing decisions.

Jobs

2

QuantumProp AI cover picture
QuantumProp AI's logo

QuantumProp AI

https://quantumpropai.com
Founded
2024
Type
Product
Size
20-100
Stage
Profitable

About the company

QuantumPropAI is a revolutionary financial technology company that makes AI-powered trading accessible to everyone. Our platform empowers individuals to earn a passive income by leveraging the power of advanced artificial intelligence, without requiring any prior trading experience or technical knowledge. We handle the complexities of market analysis and strategy execution, allowing our members to earn with a simple, daily, five-minute commitment.

Jobs

1

Northmann Groupe cover picture
Northmann Groupe's logo

Northmann Groupe

https://northmanngrp.com
Founded
2024
Type
Products & Services
Size
0-20
Stage
Bootstrapped

About the company

Northmann Groupe is a forward-looking enterprise dedicated to delivering high-quality solutions across diverse industries.


We believe in building strong partnerships, driving innovation, and maintaining the highest standards of quality and integrity. Our mission is to create value that transcends borders and industries, helping businesses and communities thrive.


Whether through reliable products, tailored services, or collaborative ventures, we are committed to powering progress and shaping a sustainable future.

Jobs

1

Want to work at Purplerain?
Purplerain's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs