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This information about Purplerain is important. This will help us show you better matched candidates.

Founded

2014N/A

Type

ProductN/A

Size

6-50 employeesN/A

Stage

Raised fundingN/A
About the company
Advertising%20agencies%20in%20Chennai%20%E2%80%93%20Purplerain%20is%20a%20complete%20ad%20agency%20in%20Bangalore%2C%20delivering%20creative%20ad%20solutions%20in%20every%20sphere%20of%20advertising%20and%20brand%20consultancy.%20We%20Provide%20-%20digital%20marketing%2CUI%2FUX%20Design%2CMobile%20Marketings%2CManaged%20Cloud%20Hosting.
People hiring at this company
Swetha Jovitha Saldanha
Human Resources at PurpleRain
Company cities
Jobs at this company

Technical Support Executive

Founded 2014
Product
6-50 employees
Raised funding
VPN
Troubleshooting
voice support
nonvoice
Business Process Outsourcing (BPO)
Location icon
Bangalore, Bengaluru (Bangalore)
Experience icon
1 - 3 years

PurpleRain is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the fastest growing company and provide exceptional customer service on a consistent basis. PurpleRain currently has openings on the day, night and graveyard shifts in its Indiranagar location Bangalore. Description about the Role: • Front line support via live chat and telephones. • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting and VPN plans and services. • Provide technical support for level one escalation issues via helpdesk. • Performs miscellaneous job-related duties as assigned by the supervisors and management.

Job posted by
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Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
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Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
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System Administrator

Founded 2014
Product
6-50 employees
Raised funding
Windows Server Administration
WHMCS/Cpanel
web hosting
Linux/Unix
Shell Scripting
System Administration
Location icon
Bangalore, Bengaluru (Bangalore)
Experience icon
2 - 4 years

o Perform Level 1 troubleshooting of server slowdowns and errant behavior, based on specific procedures o Escalate technical problems to various parties including on-call engineer and vendors o Efficiently communicate with customer regarding ongoing issues • Experience configuring and troubleshooting various operating systems with an emphasis on Linux • Experience configuring and troubleshooting networking and web technologies (TCP/IP, DNS, LAMP stack, etc.)

Job posted by
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Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
Job posted by
Job poster profile picture - Swetha Jovitha Saldanha
Swetha Jovitha Saldanha
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