Middleware

About Pendo

Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.

Pendo – Key Highlights

• Founded in 2013, headquartered in Raleigh, North Carolina
• Serves 14,000+ companies globally
• Processes 20B+ daily events and supports 1B+ users
• 850+ employees across global offices
• Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures

Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.

Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.

At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.

About Chisel

Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.

🏆 Milestones

• Founded in the early 2020s as a next-gen product management platform
• Built one of the early AI-native PM agents for automating product workflows
• Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
• Achieved strong product recognition across PM tooling ecosystems
• Acquired by Pendo (2026) to accelerate AI innovation in product experience

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