The Senior Manager, Organisational Development (OD) will lead the OD vertical and ensure that all collective and individual goals for the vertical are achieved. The Senior Manager is responsible for organisational oversight and the encompassing critical functions like stakeholder management, operations, communications, and strategy and impact. It is a versatile role that requires exceptional planning and project management skills. Overall organisational Growth and Development : Set the vision and goals for the vertical in consultation with the CEO Contribute to the strategic vision of all the programmes being implemented by Madhi Oversee the achievement of personal and professional goals of team members. Support and brainstorm with team members regularly about short and long-term goals Steer the verticals to achieve their respective programmatic goals and outcomes Stakeholder Engagement : Co-lead stakeholder engagement with the manager and help them hone their stakeholder management skills Plan and execute internal and external events with absolute attention to detail Draft reports, proposals and documents for various stakeholders including but not limited to donors, government departments, board of advisors etc. Design and Communications : Set the brand vision for Madhi along with the Communications Manager and execute the communications plan Ensure all internal and external communication aligns with Madhi’s quality standard and guidelines before it gets disseminated. Strategy and Impact : Network with other organisations and potential partners with whom Madhi can synergise Co-lead fundraising for the organisation along with the CEO Contribute to the strategic vision for all programmes being implemented by Madhi Human Capital Management : Ensure optimum operational efficiency and measure/track meticulously Co-lead Human Capital Management with the manager and support talent management activities for the team Provide regular and timely feedback to the CEO about organisational strength and areas of development and contribute toward the continuous improvement of organisational processes and structures Admin and Finance : Oversee the organisation’s financials and plan for cash inflow Support the Senior Associate with tasks - office administration, logistics for events and petty cash management.
The role involves understanding the challenge that Madhi aims to bridge and identifying platforms that would be best suited to develop the products that Madhi aims to create. Madhi currently works with a few external partners to develop such solutions and the role would also involve managing such external partnerships. Planning Set the technical framework demanded to host the variety of educational content produced by Madhi Ideate on the periodicity and the types of data collection by our digital application partner Study the several digital options that are in sync with the needs of the organisation and the projects Project management and delivery of Madhi’s app development cycle Execution Identifying platforms best suited to host Madhi’s content Monitoring the data collection by the external partner(s) Analysis of the data thus collected and designing an interpretive report based on the same Testing and Troubleshooting Working with internal and external stakeholders to troubleshoot technical and operational glitches Meticulously document various processes and communication related to troubleshooting Testing the mobile app and manage the testing life cycle. Reporting and communicating: Consistent communication with the internal team and external partner(s)