
Job Title: Operations Manager – Retail Business
Location: Mumbai
We are pleased to share an exciting opportunity for the role of Manager – Operations and Client Servicing at Commercial Reprographers, a leading provider of high-quality digital printing and packaging solutions. As a growing organization, we are seeking a motivated and results-driven professional to support operational excellence, enhance client relationships, and contribute to business growth.
About Us
Commercial Reprographers is a trusted name in commercial reprographic and digital printing solutions. With a strong focus on innovation and quality, we cater to a diverse clientele across industries such as printing, packaging, and advertising. Our offerings include reprographic printing, digital and large-format printing, prepress solutions, and advanced technologies that support leading brands in India and globally.
Key Responsibilities
- Manage end-to-end execution of retail and brand campaigns, ensuring timely and cost-effective deployment of POSM (FSUs, TUs, end caps, dump bins, posters, self-talkers, signage, etc.).
- Act as the primary point of contact between clients and internal teams to understand campaign objectives and deliver customized solutions.
- Contribute to strategic decision-making, including product-market alignment, client servicing, and customer acquisition initiatives.
- Review and present creative concepts and project plans internally prior to client presentations.
- Estimate project costs and recommend appropriate materials based on client budgets and brand requirements.
- Lead integrated marketing campaigns for product launches and finalize rate contracts to optimize costs.
- Oversee the creation and management of Sales Orders (SO), Purchase Orders (PO), route planning, logistics coordination, and campaign execution.
- Develop and manage vendor relationships, negotiate commercial terms, and ensure timely delivery of services.
- Coordinate with logistics partners (such as Star, Delivery, Spot-on, Gati, etc.) for efficient and cost-effective distribution across pan-India retail outlets.
- Ensure accurate and timely submission of execution documents, including PODs, MIS reports, and tracking data.
- Manage vendor billing processes and ensure timely reconciliation and closure.
- Looking for candidates with experience in the printing industry.

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A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
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Our goal
We are reinventing the future of MLOps. Censius Observability platform enables businesses to gain greater visibility into how their AI makes decisions to understand it better. We enable explanations of predictions, continuous monitoring of drifts, and assessing fairness in the real world. (TLDR build the best ML monitoring tool)
The culture
We believe in constantly iterating and improving our team culture, just like our product. We have found a good balance between async and sync work default is still Notion docs over meetings, but at the same time, we recognize that as an early-stage startup brainstorming together over calls leads to results faster. If you enjoy taking ownership, moving quickly, and writing docs, you will fit right in.
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Our engineering team is growing and we are looking to bring on board a senior software engineer who can help us transition to the next phase of the company. As we roll out our platform to customers, you will be pivotal in refining our system architecture, ensuring the various tech stacks play well with each other, and smoothening the DevOps process.
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Qualifications
Work Experience
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Skills
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- Working knowledge of ML and familiarity with concepts of MLOps
Benefits
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- Health insurance
- Unlimited Time Off
- Support for continual learning (free books and online courses)
- Reimbursement for streaming services (think Netflix)
- Reimbursement for gym or physical activity of your choice
- Flex hours
- Leveling Up Opportunities
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