Invensis Technologies Pvt
https://www.invensis.netAbout
Invensis Technologies is a leading IT-BPO service provider has been empowering clients around the world to achieve business transformation and growth through its services that boost process and operational efficiencies. We have been operating since 2000 with an office in Wilmington, DE, USA, and delivery centers in Bangalore, Hyderabad and Rajahmundry, India.
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Address: 1321, 100 Feet Ring Rd, Sarakki Extension, next to honda show room, Marenahalli, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
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Jobs at Invensis Technologies Pvt
Dear Candidate
Walk –in interview for international voice process Fresher Graduates
Job Description: Trainee – International Voice Process Freshers
Location: Invensis technologies
Shift Timing: 6:30 PM onwards (Evening Shift)
Interview Time : 5:30PM
Interview Date : 27-12-2024
Point of Contact HR Team : M Partha Sarathy or Anaswara
Venue address : 1321, 3rd Floor, 100 Feet Ring Rd, Marenahalli, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Next to BTM Croma Building
Job Overview:
We are looking for enthusiastic Passed out fresher Graduates with excellent communication skills in English to join our International Voice Process team. This is an exciting opportunity for candidates who are passionate about working in a customer-centric role and have an interest in building a career in the international voice industry.
Key Responsibilities:
- Handle inbound and outbound calls for international clients, ensuring high customer satisfaction.
- Provide timely and accurate information to customers regarding products/services.
- Resolve customer queries, complaints, and issues in a professional and efficient manner.
- Maintain call quality and follow the company's process and guidelines.
- Support the team in achieving business goals and performance metrics.
- Collaborate with the team to improve service delivery and customer experience.
Required Skills and Qualifications:
- Fresher’s with a background in Any passed out Graduates
- Strong verbal communication skills in English (Fluency and clarity are essential).
- Good interpersonal skills and the ability to handle customer queries effectively.
- Willingness to work in a 6:30 PM evening shift.
- Basic computer skills, with the ability to navigate through systems efficiently.
- Positive attitude and eagerness to learn and grow in the international voice process industry.
Willing to relocate to near office BTM
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