Invensis Technologies Pvt
https://www.invensis.netAbout
Invensis Technologies is a leading IT-BPO service provider has been empowering clients around the world to achieve business transformation and growth through its services that boost process and operational efficiencies. We have been operating since 2000 with an office in Wilmington, DE, USA, and delivery centers in Bangalore, Hyderabad and Rajahmundry, India.
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Address: 1321, 100 Feet Ring Rd, Sarakki Extension, next to honda show room, Marenahalli, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078
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Jobs at Invensis Technologies Pvt
BPO Services:
o Customer Support
o Data Management
o Finance and Accounting
o Supply Chain Management
Job Description:
Invensis Technologies is hiring enthusiastic and talented individuals for the International Voice Process team. This role requires excellent English communication skills and the ability to interact effectively with American customers.
Key Responsibilities:
- Handle inbound and outbound calls with American customers.
- Provide excellent customer support, resolving queries in a timely and professional manner.
- Accurately document interactions and follow up on customer issues.
- Meet or exceed performance metrics such as call quality, response time, and customer satisfaction.
- Adapt to dynamic work environments and demonstrate a willingness to learn.
Requirements:
- Fresh graduates or candidates with up to 1 year of experience.
- Excellent verbal and written English communication skills.
- Strong interpersonal and problem-solving abilities.
- Ability to work night shifts and handle pressure.
- Candidates residing in or willing to relocate to Bangalore will be preferred.
An Air Freight/Ocean Freight Process Associate is responsible for handling
various operational tasks such as Import and export related tasks.
Our role would be effective communication with stakeholders/Clients.
Roles and Responsibility:
* Pricing for International Ocean and Air operations
* Domestic (Inland) operations
* Freight cost negotiation for Sea/Air shipments with shipping line &
forwarders.
* This involves analyzing customer requirements, such as cargo volume, weight, destination, and delivery timeline, and calculating the
associated costs such as transportation charges, customs duties,
insurance, and any additional services required by the customer.
We are looking for domestic voice process candidates and who has excellent communication in English and Hindi, who can able to work from office and should flexible to travel by their own transport.
For women 1 way cab facility available
English and Hindi mandatory or able to relocate near JP nagar Bangalore
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