interface.ai Careers

FOUNDED

2016

TYPE

Product

SIZE

20-100 employees

STAGE

Raised funding

Why join us

Jobs at interface.ai

Founded 2016  •  Product  •  20-100 employees  •  Raised funding
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
Javascript
Kubernetes
Remote only
4 - 6 yrs
₹20L - ₹35L / yr

About Us


We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.


Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

 

We are a fully remote team.

 

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

  1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
  2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
  3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
  4. Building reusable code and libraries for future use
  5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
  6. Contributing to improve our engineering processes, tooling, and standards.


Requirements

  1. Are extremely self motivated
  2. Have ability to learn quickly
  3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
  4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
  5. Are Passionate about the possibilities at the intersection of AI + Banking
  6. Have worked in a startup of 5 to 30 employees
  7. Have outstanding problem-solving abilities
  8. Have proactive outlook for ways to make the solution better
  9. Have 5+ years of experience in delivering scalable complex technical products
  10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
  11. Have Expertise in JavaScript and Node.js
  12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
  13. Have Expertise with unit testing & Test Driven Development (TDD)
  14. Have Hands-on experience in Mocha or other Javascript testing frameworks
  15. Have experience working with react, python (Nice to have)
  16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
  17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
  18. Have hands-on experience in the Implementation of security and data protection
  19. Are eager to learn new technologies
  20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
  21. Are passionate about helping teams grow by inspiring and mentoring engineers
Read more
Job posted by
Shashikant MS
Apply to job
Founded 2016  •  Product  •  20-100 employees  •  Raised funding
DevOps
Kubernetes
Docker
Amazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
CI/CD
Infrastructure
Reliability
Remote only
5 - 8 yrs
₹20L - ₹35L / yr

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

 

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

 

We are a fully remote team.

 

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

  • Designing, analyzing and troubleshooting large-scale distributed systems
  • Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
  • Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
  • Debugging and optimizing code and automating routine tasks
  • Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
  • Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
  • You will follow and write good code and solid engineering practices

 

Requirements

You can be a great fit if you are :

  1. Extremely self motivated
  2. Ability to learn quickly
  3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
  4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
  5. Passionate about the possibilities at the intersection of AI + Banking
  6. Worked in a startup of 5 to 30 employees
  7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
  8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
  9. Have a solid understanding of system availability, latency, and performance
  10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
  11. Strong System/network debugging skills
  12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
  13. Experience with setting up production-level monitoring and telemetry
  14. Expertise in Container management & AWS
  15. Experience with kubernetes is a plus
  16. Experience building CI/CD pipelines
  17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
  18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
  19. Ability to effectively articulate technical challenges and solutions.
  20. Proactive outlook for ways to make our systems more reliable
Read more
Job posted by
Shashikant MS
Apply to job