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Grassroots BPO
Grassroots BPO cover picture
Founded :
2011
Type :
Products & Services
Size :
1000-5000
Stage :
Profitable

About

Grassroots BPO was founded in 2011 with the aim of delivering world class BPMS solutions to clients using a blend of domain experience, cutting edge technology and process excellence driven by industry best practices at competitive costs. Our core team consists of veterans from the telecommunication, BPO and Technology industries, with a combined experience of over 200 years. With a client base that expands across varied fields like E-Commerce, Retail and Education to Finance and Telecommunications, Grassroots holds a name for itself in the BPO Industry. We have a constantly growing team of over 1400 resources, enabling us to service clients across India & globally, with four company owned delivery centers in Bangalore, one in Mysore and strategic partners in Delhi, Mumbai, Pune , Noida & recently we have allied with a partner in China. We pride ourselves in being able to adapt to challenges real time irrespective of demographics, languages or domain, enabling us to consistently deliver excellence.
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CULTURE:

IPsoft is committed to helping our employees develop their full potential in both business and technical spheres, and it is our policy to recognize excellent performance by promoting from within.

If you come to work at IPsoft, you'll be working with cutting-edge technologies and the bright, driven people who develop them. IPsoft is a fast-paced, energetic and fun place to work. We're changing the way managed services are delivered to customers, and we're looking for people who want to make a difference. The best evidence that IPsoft is a good place to work? People come to work here and stay.

 

PAST:

IPsoft, formed in 1998, is a leading managed services provider, offering a complete solution to enterprise customers for outsourcing global Internet operations. IPsoft deploys, manages, secures, scales, and monitors e-business systems using its unique automation technology, which automates functions otherwise done manually; thereby delivering higher quality, cost savings, and increased flexibility. IPsoft manages its systems via a worldwide network of data centers and Network Operations Centers located in North America, Europe and India.

The strength of IPsoft comes from its ability to leverage advanced automation technology to provide financially accredited uptime guarantees for its clients. This is the reason why some of the world’s largest global 1000 companies, such as Pepsico, Knightridder, DuPont Dow, Cable & Wireless, Coldwell Banker, Macy’s, Pfizer and Footstar have entrusted their systems, network and database architecture in the hands of IPsoft.

IPsoft contracts with its customers are 3 to 5 year fixed-term contracts based on recurring monthly revenue obligations of the customers. This coupled with the strength of our customer base and the depth of our working capital insulates us from the fluctuations of the economy. Today, 1 in every 40 Fortune 1000 company depends on IPsoft for its system and network management needs.    

What do we do?  

We automate IT and business operations. Our portfolio of expert-systems based solutions and services deliver operational efficiencies and business advantages for enterprises and public bodies by driving business outcomes. We transform business models through innovative technology.

Our Presence:  

Headquartered in New York City, operations spread over 18 countries across North America, Europe and Asia. In India based out of Whitefield , Bangalore.

Serving the Industries:  

Energy, Health Care, Media, Retail, Technology Telecommunications, IT Service Providers, Government and Finance.

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