FixityEDX
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Job Title: Executive Assistant to the CEO
Location: Hyderabad
Experience Required: 1-2 years in an executive support role
Job Summary:
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.
Key Responsibilities:
- Calendar & Schedule Management:
- Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
- Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
- Handle last-minute changes in the schedule efficiently and with professionalism.
- Meeting Coordination & Communication:
- Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
- Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
- Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
- Client & Stakeholder Management:
- Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
- Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
- Task Prioritization & Project Management:
- Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
- Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
- Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
- Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
- Social Media & Communication:
- Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
- Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
- Document Preparation & Reporting:
- Prepare reports, presentations, and proposals for internal and external stakeholders.
- Ensure all documents are well-organized and stored for easy retrieval.
- Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
- Legal Documentation & SOP Development:
- Support the CEO with legal documentation processes, review of contracts, and document segregation.
- Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
- Cross-departmental Communication:
- Act as a liaison between the CEO and different departments to ensure processes run smoothly.
- Manage cross-departmental communication to facilitate better collaboration on key projects.
- Contact Management:
- Maintain an organized list of business contacts, stakeholders, and clients.
- Ensure the contact database is regularly updated and easily accessible for business use.
Key Skills and Qualifications:
- 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
- Bachelor’s degree or relevant certification preferred.
- Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
- Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
- Experience in client relationship management, document preparation, and proofreading.
- Knowledge of social media management and handling high-profile social accounts.
- Experience in creating presentations, proposals, and reports.
- Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
- Exceptional attention to detail and the ability to meet deadlines consistently.
- Experience in developing and maintaining SOPs and handling legal documentation is a plus.
Why Join Us:
- Gain exposure to high-level decision-making processes while supporting the CEO directly.
- Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
- Competitive salary and benefits package.
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We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
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Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
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