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This information about ExperienceFlow is important. This will help us show you better matched candidates.

Founded

2012N/A

Type

ProductN/A

Size

6-50 employeesN/A

Stage

Raised fundingN/A

About ExperienceFlow

%3Cp%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EExperienceFlow%20represents%20a%20new%20category%20of%20Operations%20Excellence%20solution%20that%20enables%20real-time%20decisions%20and%20actions%20for%20all%20the%20stakeholders%20of%20continuous%20improvement%20in%20the%20business%20%3C%2Fspan%3E%3C%2Fp%3E%0A%3Col%3E%0A%3Cli%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EManagement%20Team%20%3A%20Management%20team%20gets%20the%20ability%20to%20*drive%20organization%20wide*%20continuous%20improvement%20in%20real-time.%3C%2Fspan%3E%3C%2Fli%3E%0A%3Cli%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EOperations%20Team%20%3A%20ExperienceFlow%20automates%20and%20streamlines%20complicated%20collaboration%20amongst%20operations%20team%20in%20a%20situation-aware%20manner%20to%20address%20current%20and%20emerging%20opportunities%20and%20risks.%3C%2Fspan%3E%3C%2Fli%3E%0A%3Cli%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EEnd-Customers%20%3A%20End%20customers%20get%20the%20ability%20to%20participate%20in%20the%20real-life%20operations%20to%20improve%20their%20experiences.%3C%2Fspan%3E%3C%2Fli%3E%0A%3Cli%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EPartners%20%26amp%3B%20External%20Consultants%20%3A%20For%20the%20first%20time%2C%20partners%20and%20external%20consultants%20of%20the%20business%20can%20collaborate%20on%20critical%20operations%20changes%20with%20management%20and%20operations%20team%20in%20real-time.%3C%2Fspan%3E%3C%2Fli%3E%0A%3Cli%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3ERegional%20%26amp%3B%20International%20Compliance%3A%20Unlike%20current%20approaches%20for%20compliance%2C%20ExperienceFlow%20provides%20seamless%20control%20of%20compliance%20parameters%20to%20all%20levels%20of%20the%20organization.%3C%2Fspan%3E%3C%2Fli%3E%0A%3C%2Fol%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EOur%20Solution%3A%3C%2Fp%3E%0A%3Cp%3E%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EWe%20enable%20businesses%20automate%20and%20structure%20their%20business%20nervous%20system%20by%20augmenting%20it%20with%20situation-aware%20software%20machines(Bots).%20These%20bots%20assist%20every%20role%20in%20the%20organization%20across%20make%20streamlined%20real-time%20decisions%20and%20actions%20for%20process%20control%2C%20operations%20control%20and%20strategic%20control.%3C%2Fspan%3E%3C%2Fp%3E%0A%3Cp%3E%26nbsp%3B%3C%2Fp%3E%0A%3Cp%3EOur%20Team%3A%20Our%20engineers%20and%20sales%20professionals%20have%20a%20proven%20track%20record%20of%20bringing%20to%20market%2C%20first%20of%20their%20kind%2C%20cutting%20edge%20products%20that%20have%20led%20to%20industry%20transformations.%20We%20are%20funded%20by%20seasoned%20entrepreneurs%20and%20seasoned%20executives%20who%20have%20started%20and%20managed%20billion%20dollar%20businesses.%3C%2Fp%3E

Jobs at ExperienceFlow

Production Support Engineer

Founded 2012
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Location icon
Bengaluru (Bangalore)
Experience icon
3 - 10 years
Experience icon
6 - 20 lacs/annum

As a Senior Production Support Lead you will predominantly be involved in supporting high visibility applications including administrative platforms and reporting systems. You'll stretch your skills and grow your career as a leader. This is a unique role where your efforts will make an impact across different teams within the organization. The following points depict the important roles and responsibilities of a Senior Production Support Lead: Roles & Responsibilities: - Troubleshoot incidents as we encounter them. Figure out root causes of problem tickets and implement long-term, permanent fixes so that we do not encounter similar issues again and again. - Collaborate with Engineering and Sustaining teams so that we can design our systems for better resilience and maintainability. That way, we can pre-empt issues even before we encounter them. - Automate existing processes so that we gain an order of magnitude efficiency and effectiveness gains. - Build & manage a high-performance team of bright engineers. Lead by example through technical thought leadership and flawless execution. - Ensure troubleshooting skills and capability of the team is improved which can be quantified with the no of incidents that the team can resolve independently.- - Accountable and technical owner for ensuring OPS readiness for new modules that need to be supported from various angles like monitoring, adequate technical onboarding training and preparedness to handle incidents. - Drive various automation initiatives and ensure efficiency improvement by automation of manual/routine tasks/ SOP. Decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality seamless customer service. Develop, enhance and maintain various tools in this regard. - Take up current monitoring two notches higher with his self-expertize and ensure operations team to be able to detect all critical issues before the customer. - Provide management of On-call support for 24x7 coverage - Ensure systems stay running in a stable state and are meeting SLA requirements. - Set and maintain alerts within application monitoring software to ensure performance anomalies are reported immediately - Review new issue items (problems, incidents) assigned to the development group and ensure that sufficient information is available with each ticket to proceed with analysis and resolution - Assign tickets to team members or to another group when applicable - Coordinate business approval of production migrations - Facilitate the hand-off of new release functionality from the development team to the Production Support team Key Skills: - 3 to 10 years of experience in Application production support environment with an ability to solve complex problems. - Adept on Linux platform - Programming experience in PHP, Python - Exposure to Networking, load balancers, Messaging Queue and strong database fundamentals (MySQL, MsSQL, Cassandra), AWS, Kafka - Deep knowledge of Incident and problem management.

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Server Side Developer(LAMP)

Founded 2012
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Location icon
Bengaluru (Bangalore)
Experience icon
3 - 7 years
Experience icon
10 - 15 lacs/annum

Qualifications - Bachelors or Masters in engineering (preferably in Computer Science) - 2+ years of experience - Experience in a startup is a plus What we value - Passionate about building solutions in a high-tech mobile start-up. - Always look for solutions that scale in performance. Ability to see elegant solutions. - Very high ownership, self-starter. Identify and define problems better than others. Technical Skills - Ability to devise solution at internet scale with real time performance - Proficient in LAMP (Linux, Apache, MySQL, PHP) architecture - Experience with Amazon Elastic Compute Cloud (EC2) is a plus - Expertise in application development, including: - Complete understanding of MySQL and relational databases. - OO programming, patterns and aspects in PHP5. - Website MVC frameworks with AJAX/REST and JSON messaging. - Producer-consumer relationships in inter-process messaging. - Distributed multi-server architecture and asynchronous operations. - Consistent usage of, and a firm belief in, automated testing. - Proven capability to build applications scaling to large base of users.

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