Eximio Services & Solutions Pvt. Ltd.
http://eximio.inAbout
Connect with the team
Company social profiles
Jobs at Eximio Services & Solutions Pvt. Ltd.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
Similar companies
About the company
TechMero is a creative marketing firm that specializes in strategy, creativity, design, and innovative technology. We have developed innovative marketing strategies, which are built upon our existing infrastructure base, that enable us to provide our clients with high ROI on their digital marketing spends.
We’re a data-driven company on a mission to forge a better future. We create connected experiences to help brands navigate the pace of change in today’s modern world.
Jobs
3
About the company
Jobs
13
About the company
Jobs
3
About the company
Jobs
0
About the company
Immigration Consultancies is an Auckland-based immigration consultancy firm that handles the planning and submission process of all kinds of Study, Resident and Work visas for New Zealand, Australia and Canada.
For over 20 years, ICL has dealt with thousands of applications. Will yours be the next application we secure?
Jobs
10
About the company
Jobs
4
About the company
Jobs
10
About the company
Jobs
2
About the company
RaptorX.ai is an innovative fraud prevention platform founded in 2023, leveraging advanced AI and machine learning to protect businesses against digital threats. Backed by prominent investors like PeakXV Spark, the company specializes in transaction security and identity verification solutions. Through their cutting-edge technology combining supervised and unsupervised ML with LLMs, RaptorX is transforming how businesses approach fraud prevention and digital trust.
Jobs
6
About the company
Jobs
1