Eximio Services & Solutions Pvt. Ltd.
https://eximio.inAbout
Connect with the team
Company social profiles
Jobs at Eximio Services & Solutions Pvt. Ltd.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift
Similar companies
About the company
Mactores is a global technology consulting and product company with focus on delivering solutions on Cloud, Big Data, Deep Analytics, DevOps, IoT & AI
Jobs
11
About the company
PatentsKart is the brand under which multiple teams of dedicated professionals with varied backgrounds, technical skills, industries and roles, collaborate to help clients with a wide spectrum of patent support services - like patent prosecution and litigation support searches, patent licensing and infringement analysis, portfolio analysis and ranking, technology landscapes and competitor mapping, R&D search support activities. Experts at PatentsKart will help you deal with the countless challenges and complexities of successful IP management. We combine subject matter knowledge, technical and analytical capabilities, competitive and industry information, with our in-depth understanding of intellectual property value to provide highest quality IP and Innovation support services. In line with the #vision to become the BEST INNOVATION SUPPORT CONSULTANTS,PatentsKart is pursuing Q.U.E.S.T to be the B.E.S.T for #2021goals. As an Intellectual Property (IP) support services firm, we are committed to achieve our core purpose to create value to invention space by creating a positive impact through technical, legal and analytical innovation solutions perform our fivefold strategy on the following key focus areas. Q. – Quality Focus U. – U Matter First E. --Excellence with integrity S. – Synergy across departments T. – Time Management through technology adoption
Jobs
1
About the company
Jobs
28
About the company
Jobs
120
About the company
Jobs
2
About the company
Jobs
4
About the company
Jobs
1
About the company
Jobs
13
About the company
Numispark, agence digitale, propose des solutions innovantes en développement web & mobile, marketing digital, SEO et design, adaptées à vos besoins à Caen, Bernay et Rennes Normandie.
Jobs
1