Daten Wissen Pvt Ltd

Technical Support Executive

Overview

We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.

Key Responsibilities

• Provide technical support through calls, email, and chat
• Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
• Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
• Coordinate with internal teams to resolve technical issues
• Maintain proper documentation of client queries and resolutions
• Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
• Ensure timely responses and maintain professional communication with clients at all times

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Basic knowledge of computer hardware, networking, servers, and GPU systems
• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
• Willingness to travel for client support
• Strong problem-solving skills and ability to troubleshoot issues independently

Other details 

Office: Bhayander, Mumbai

Client Visits: Mumbai and outstation as required

Experience: 6 month – 1year experience

CTC : 10000 to 20000 per month depend on the interview

Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity 

Stipend - 5000 per month

Accounts and Procurement Executive

Experience: Fresher - 6 Months

CTC: ₹9000 per month (50% stipend through Government NATS scheme and 50% from company)

Location: Mumbai (Bhayander)

Key Responsibilities:

• Maintain accurate financial records including ledgers, journals, and invoices.
• Process accounts payable and receivable while ensuring timely payments and collections.
• Reconcile bank statements and financial transactions.
• Perform daily expense entries in Tally and Excel.
• Prepare monthly, quarterly, and annual financial reports.
• Generate and process invoices using Tally software.
• Prepare quotations for clients.
• Manage vendor relationships and coordinate with suppliers.
• Handle purchase orders and procurement documentation.
• Identify, evaluate, and negotiate with vendors to obtain the best price and quality.
• Support budgeting activities and negotiate with clients and vendors when required.

Qualifications:

• Any Bachelor’s degree (B.Com / BBA / similar preferred).
• Basic knowledge of Tally and MS Excel.
• Experience in invoice generation and financial record management.
• Good written and verbal communication skills.

We are hiring Graduate Apprentice Trainees under the NATS (National Apprenticeship Training Scheme) program. This is a great opportunity for fresh graduates to gain practical industry experience while working in a professional corporate environment.

Key Responsibilities:

• Assist in developing and implementing digital marketing strategies to boost online presence.
• Support SEO activities, including keyword research, on-page optimization, and content updates.
• Help create and publish engaging content (blogs, social media posts, and website updates).
• Contribute to managing social media platforms to increase reach and engagement.
• Assist in monitoring website and campaign performance using analytics tools.
• Support email marketing campaigns by preparing content and tracking results.
• Research digital marketing trends and provide fresh ideas for improvement.
• Collaborate with the design and content teams to ensure consistent branding across channels.

Requirements:

• Basic knowledge of SEO, social media, and digital marketing concepts.
• Familiarity with tools like Google Analytics, Google Ads, or social media platforms (a plus).
• Strong communication and writing skills.
• Creative mindset with attention to detail.
• Eagerness to learn and take initiative.
• Ability to work independently and in a team environment.
• Education: Pursuing or recently completed a Bachelor’s degree in Marketing, Business, Communications, or related field.

Internship Details:

• Duration: 6 Months
• Location: Bhayander (On-site)
• Timings: Full-time, 9:00 AM – 6:00 PM
• Preference: Mumbai-based candidates only
• Stipend: Total Stipend: ₹9,000 per month (50% stipend will be paid by the company and 50% stipend will be reimbursed by the Government under NATS scheme)

What We Offer:

• Hands-on experience in real-world digital marketing projects.
• Mentorship and training from experienced professionals.
• Exposure to multiple areas of digital marketing (SEO, social media, content, email, paid campaigns).
• Internship certificate and potential career opportunities upon successful completion.