• 4+ years of experience in Direct sales and building Partners in selling ERP software or similar software. • Cloud/SaaS sales experience is preferable. • Strong understanding of the Indian market and an established network of ‘C’ level executives in the Indian market. • Proven ability to develop and implement a comprehensive go to market strategy for the given solution set within a given market segment / business vertical. • Good understanding and working knowledge of the manufacturing industry. • Volume market experience (large volume of deals, SMB models, and programmatic sales campaigns) is required. • Proven track record of capturing and growing customer and market share in a profitable manner • Manages the sales pipeline in a proactive manner to ensure attainment of the individual and group contributions to the established goals. • Develop strong, lasting relationships with clients. Possess desire to understand and satisfy customers’ needs and exceed expectations whenever possible. • Ability to deal with complex problems, understand and evaluate risks, apply personal insight and experience to business situations, make decisions where there is no precedent or formal procedures. Domain Knowledge -Selling ERP software or similar software products Cloud/SaaS sales experience is preferable
• Proactively assist customers with technical issues that may arise with their solution implementation. Troubleshoot and perform root cause analysis. Identify and provide timely workarounds and solutions when possible, to meet customer’s business needs. • Reproduce in house when possible and file engineering tickets. Work with engineering and product management to prioritize as customer advocate to get resolutions in next release. When possible, analyze code and participate in engineering processes to develop and deploy defect fixes as service packs/hot fixes. • Constantly stay ahead in communicating with customers. Manage expectations properly to avoid escalations. Be a strong voice of customers during engineering planning. • Assist through release cycles in testing new features, enhancements and defect fixes. • Work with client business areas to design, build, enhance, and deliver enterprise wide data analytic dashboards and reports supporting multiple business units. • Collaborate with key business users to identify needs and opportunities for improved data management and delivery. • Design and build ETL processes and scripts. • Provide technical knowledge and business support to the BI team. Candidate fitment: • 6-8 years experience in Cognos Business Analytics Reporting and Analytical roles; proficiency in SQL, Excel, Relational Databases, Oracle, SQL Server • Ability to manage multiple timelines and priorities. • Experience in manufacturing industry is a PLUS. • Highly developed analytical, problem-solving, and consulting skills, with a proven track record of using data to provide actionable business results. • Experience in validating an overall solution from the perspective of performance, scalability, security and capacity. • The ideal candidate is dedicated to making it easy for customers to use our product by leveraging business expertise and using rigorous logic and creative methods to solve difficult problems with effective solutions.