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Job Summary:

We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.

Key Responsibilities:

• Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
• Develop and maintain relationships with customers to build long-term partnerships.
• Conduct research to identify potential customers and understand their needs.
• Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
• Close sales and achieve weekly and monthly sales targets.
• Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
• Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
• Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
• Provide exceptional customer service to ensure customer satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Must have worked with SAAS companies selling to the US market
• 2+ years of experience in inside sales or related fields.
• Excellent communication skills, both verbal and written.
• Strong sales aptitude and ability to negotiate effectively.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with CRM software and sales tools.
• Goal-oriented and results-driven with a strong focus on achieving targets.
• Ability to work well in a team environment.
• Strong problem-solving skills and ability to think creatively.
• Positive attitude and ability to handle rejection professionally.

We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

• Able to identify prospects
• Able to pitch products and services
• Driven by targets and motivated to do sales
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Good networking skills
• Able to make 120-150 calls a day

• Or English + 2 regional language

We are hiring for Sales Executive who can work from office for US Customers, The Candidates should be engaged in Inside sales, Cold calling, Lead generation.

Position: Sales Executive

Mode of Work : WHO

Shift : Night Shift

Shift Timings: 7 Pm to 4 Am

Cab Facility: Yes ( Both Pickup & Drop )

Post Graduation is must : MBA Preferred

Mainly looking for the female candidates who are passed out in the year 2021.

Roles and Responsibilities:

• Interacting with the client over phone and email
• Gathering client requirements
• Managing the lead flow
• Coordinating with the client and the space partners
• Generating revenue and achieving sales targets.
• Building and maintaining client relationships.

Basic Qualifications:

• - We are looking for Graduates / MBAs with 1 to 2 years of work experience in customer engagement or sales profiles.
• - Candidates familiar with the real estate sector or coworking spaces.
• - Prior experience in enquiry or client management and lead tracking will be beneficial
• - Should have strong written and spoken communication skills. Proficiency in English is a must, knowledge of other Indian languages (preferably, Hindi, Kannada, Tamil or Telugu) will be added advantage

In addition, ideal candidate should have:

• - Good problem solving skills
• - Must have good work ethic
• - Excellent communication skills
• - Works independently
• - Detail oriented