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Guidewire developer-PAN India
Role : Guidewire developer
Location : Pan India
Years of experience : 3 - 15 years
Roles and Responsibilities :
- Candidate having at least 3+ years of experience as guidewire developer
- Candidate having experience in Policy center(PC) or Claim center(CC)
- Experience in configuration or integration
- Candidate having Specialist certificate of guidewire
Regards
Sundaravalli
Job Description
Work location: Electronic City Ph-1, Bengaluru, Karnataka.
Shift timings: Rotational
Total experience required: 2- 6 yrs
SAP Concur L2 Technical Support:
- Responsible for the configuration of parameters and settings within SAP Concur’s Travel, Expense, and Invoice modules according to the overall design defined by the Functional Consultant.
- Manage third-party and Concur integrations (e.g., credit cards, direct reimbursement to employees, direct payments to vendors)
- Conduct initial testing of the product configurations.
- Employees of this position are assigned to project teams within an assigned customer and utilize a variety of various platforms.
- Incumbents collaborate with the Functional Consultants to ensure that the final system is according to business requirements.
- Individuals in this job position are competent to perform work at the highest technical level within one or more functional areas.
- They ensure that application functions are customized to meet business needs/processes and apply a broad knowledge of various technical skills to fulfill the same.
Skills
SAP CONCUR
Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.
Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
What we are looking for?
- You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
- You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You write well. You know exactly what word or punctuation to use based on the context.
- As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.
Why should you join us?
- You want to be an enabler for business success with an appetite for steep learning.
- You enjoy mentoring and coaching teams, take pride in teams success.
- You enjoy solving problems and thrive for excellence
What will you do?
- You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
- You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
- Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
- Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
- We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)
Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world. Together with our partner Parasus we are expanding into the area of SAP procurement, covering technology such as SAP SRM, SAP SLC, ERP MM, SAP S/4 or SAP Ariba.
Desired Profile:
- Software development in general with 3 years in complex in of the following areas:Application workflow development, Utilizing the BOPF framework, interface development to 3rd party systems using e.g. SAP PI / PO, ABAP / ABAP OO frameworks, SRM specific developments
- Hands on development experience in RICEF objects
- Experience in SAP (SRM) is a MUST
- Strong analytical skills - ability to turn business requirements into technical concepts and code
- Experience in implementation of user exits, BADI’s and reports to support custom processes
Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.
Desired Profile:
- Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
- Experience with development and implementation of ServiceNow ITSM modules
- System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with extending the ServiceNow schema to custom applications
- Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
- Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB
- Experience presenting and conducting demo reviews with client stakeholder
- Experience with ServiceNow's ServiceWatch and/or Discovery tools
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
- Advanced experience with ServiceNow implementations
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly
Job Requirement – Sr. SQL _PBI Developer
- Minimum 6+ years of expertise in SQL Database Development including SQL queries, data structures, stored procedures, index etc.
- Excellent written and verbal communication
- Advanced knowledge and experience in T-SQL coding: query writing, stored procedures, triggers and user-defined functions.
- Advanced knowledge and experience in development and maintenance of SSIS and SSAS (Tabular and Multidimensional)
- Advanced knowledge and experience in creating dashboards and reports using PowerBI
- Advanced knowledge and experience in DAX
- Experience in creating and publishing reports using SSRS
- Experience in writing MDX queries
- Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
- Optimize and manage SQL server databases
- Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end.
- Refine and automate regular processes, track issues, and document changes
- Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
- Flexible, team player, “get-it-done” personality
- Ability to organize and plan work independently
- Ability to work in a rapidly changing environment
- Ability to multi-task and context-switch effectively between different activities and teams
Optional Skills (Good to have):
- Microsoft certification in Azure data engineering
environments
Create and modify database schema, T-SQL scripts, stored procedures and other database
objects and SSIS packages in order to meet customer requirements.
Must have strong working knowledge of MS SQL Management Studio
Set up, maintenance and support jobs in SQL Agent
Required Skills:
MS SQL Server 2012/2016 and T-SQL in OLAP and OLTP
Operating Systems: Windows Server 2008/2012/2016
Database: MS SQL Server 2016/2019
Leading Management Consulting Multinational Company
- 6+ years of relevant experience in DB2 LUW Administration
- Good experience with
- Performance tuning and troubleshooting
- High availability solutions HACMP, TSA, MSCS Cluster
- Monitoring, backup, recovery, IBM Data Server Manager, TSM , Commvault
- Data replication, Q-replication & CDC
- Implementing DB2 key features
- Desirable experience with Db2 Pure scale
- Experience with tools i.e. ITM, Nagios, Service Now
- Experience with automation and scripting such as CRON, PowerShell, Shell Scripting
- Experience with configuring and usage of Clustering, db2diag and notification logs, snapshot and event monitor
- Experience with use of problem and change management tools
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