11+ SAS Enterprise Guide Jobs in India

Dear Candidates,

Greetings from AxionConnect.

This is Shweta from the recruitment team of AxionConnect.

As per your profile on the job portal, currently, we have openings for SAS professionals.

• Experience in SAS development.
•   Should have strong experience on Base SAS.
•   Should have strong experience in SQL.
•   Should have experience in Data Integration Studio (must have).
•   Should have strong experience in Enterprise guide.
•   Should have good communication skills.
•   Exposure to BASE SAS, SAS MACROS, SAS Advance, and SAS Enterprise Guide.
•   Banking or financial reporting experience.

Primary Skills

• SAS DI Studio (SAS Data Integration Studio) (Mandatory)

• SAS Eg (Enterprise Guide)

Experience: 3-5yrs

Location: Mumbai (onsite)

Title: Technical Analyst - OTM

Experience: 3-9 Years

Work Location: Mohali

Shift Timing: Rotational Shift 24x5

Notice Period: Immediate to 30 days Max

Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP

Job Description:

The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.

Roles and Responsibilities:

• Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
• Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
• Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
• Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
• Ensures SCO system documentation is complete and maintained.
• Works effectively in a global highly matrixed team environment.

Skills & Experience Required:

• 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
• OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
• Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
• Knowledge of Logistics management principles and processes.
• Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
• Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
• Good knowledge of EDI and any other Middleware systems.
• Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
• Ability to multi-task and work within diverse multi-disciplinary global project teams.
• Detail-oriented with strong problem-solving skills.
• Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
• Knowledge on GTM (Global Trade Management) will be a plus.
• Some travel might be required.

Education

• Bachelor’s degree in computer science, Information Systems, or another related field.

• Must have understanding of database concepts like Clustering, Replication and NOSQL Concepts and ability to use DB tools .

• Internet Technologies: Virtualization, DNS, Web and Application Servers like Tomcat, WebLogic

• Basic understanding of the mobile technologies and concepts like Play Store/App Store.

• Must have knowledge on IT security, Antivirus, Firewall, Networking, Server support .

• Able to use MS-Office and ticketing tools

• Must be able to follow and execute instructions specified to run, monitor and troubleshoot system.

• Take calls and remotes of customer issues and provide prompt and accurate resolution/feedback to customers.

• Should be ready to work for extended shifts and travelling to client site, if needed.

• Analytical mindset and ability to work in pressure.

• Good customer management skills bundled with good communication skills.

• Good working experience of Linux/Unix & Windows, and clear understanding of Data Center, OS and Storage concepts

L2 Support

Location : Mumbai, Pune, Bangalore

Requirement details : (Mandatory Skills)

• Excell communication skills
• Production Support, Incident Management
• SQL ( Must have experience in writing complex queries )
• Unix ( Must have working experience on Linux operating system.
• Pearl/Shell Scripting
• Candidates working in the Investment Banking domain will be preferred

Responsibilities :

• Provide Support Services to our Gold & Enterprise customers using our flagship product suits. This may include assistance provided during the engineering and operations of distributed systems as well as responses for mission-critical systems and production customers.
• Lead end-to-end delivery and customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product
• Lead and mentor others about concurrency, parallelization to deliver scalability, performance, and resource optimization in a multithreaded and distributed environment
• Demonstrate the ability to actively listen to customers and show empathy to the customer’s business impact when they experience issues with our products

Requires Skills :

• 10+ years of Experience with a highly scalable, distributed, multi-node environment (100+ nodes)
• Hadoop operation including Zookeeper, HDFS, YARN, Hive, and related components like the Hive metastore, Cloudera Manager/Ambari, etc
• Authentication and security configuration and tuning (KNOX, LDAP, Kerberos, SSL/TLS, second priority: SSO/OAuth/OIDC, Ranger/Sentry)
• Java troubleshooting, e.g., collection and evaluation of jstacks, heap dumps
• Linux, NFS, Windows, including application installation, scripting, basic command line
• Docker and Kubernetes configuration and troubleshooting, including Helm charts, storage options, logging, and basic kubectl CLI
• Experience working with scripting languages (Bash, PowerShell, Python)
• Working knowledge of application, server, and network security management concepts
• Familiarity with virtual machine technologies
• Knowledge of databases like MySQL and PostgreSQL,
• Certification on any of the leading Cloud providers (AWS, Azure, GCP ) and/or Kubernetes is a big plus

Minimum 4 to 14 Years OTM Technical / Functional experience

• Must have functional and techno-functional experience in OTM implementation and/or have supported projects dealing with these systems, and/or have worked on OTM Cloud
• Must have strong technical and functional knowledge of the latest OTM Application
• Must have knowledge of preparing mapping document to interface OTM system with EDI, WMS, order management and finance systems, and be able to translate the functional specifications into design specifications for the Offshore Delivery Centre
• Must have ability to write SQL statements for automation agents and other technical topics
• Hands on experience on JSPX/XSL will be additional advantage.
• Experience in end-to-end OTM life cycle/implementations/up-gradation and OTM architecture will be preferred

Responsibilities

• Act as a bridge between the L1 Support team and the Engineering team
• Second level troubleshooting of the issues raised by L1 agents
• When required escalate tickets with product/engineering team for the same, and connect with the relevant stakeholders to get them to closure
• Work with the Product team to prioritise the issues
• Work with upstream providers to prioritise concerns and get a closure on the same
• Reduce the overall time to resolve for tickets raised as bugs
• Work with CSMs and Product team to help prioritise the feature requests raised by the customers
• Identify repeated problems, and opportunity for technological resolution to avoid future tickets with same concerns
• Review the solutions documentation from technical standpoint and keep it up to date
  

  Qualifications

  • Minimum of 2 years of experience in IT Industry preferably working in a customer facing role, preferably with international customers
  • Hands-on experience with SQL, HTML, PHP, Javascript
  • Expertise in finding creative solutions to effectively address customer concerns
  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible
  • Demonstrable ability to handle various tasks or projects with changing priorities.
  • Familiarity with support systems like Intercom, Zendesk etc.
  • Understanding about CRMs and why businesses use them. Past experience of working with a CRM is a plus