11+ RCA Jobs in Chennai | RCA Job openings in Chennai

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

 We are looking for 10+ years experienced SAP FICO Solution Architects who is more of a technical person 

Job Description and Responsibilities 

 • Own the design, configuration, and technical solution architecture in the areas of SAP 

FICO- GL, AP, AR, FA, CO-CCA, CO-PC, CO-PA and integration with SD and MM.  

• Will be conducting system design sessions and align to operations processes. 

 • Align Financial Processes/Systems to strategic company objectives and needs. 

 • Build strong partnerships with Finance, Global process owners, Shared services, 

Master data team, and key individuals within other cross functional organizations. 

 • Production support lead – Manage month end and year end close costing activities 

and coordinate with cross functional teams for cost roll up and annual planning. 

 • Ensure project requirements and completion with respect to constraints and 

deadlines. 

 • Identification, analysis, and escalation of FICO-related constraints, risks, and issues.  

• Working experience in Inventory management, master data governance, interface 

design and supply chain finance related end to end processes design. 

 • Gather business requirements, providing conceptual and detailed designs to meet 

business needs, performing necessary SAP configurations, writing detail specifications 

for development of custom programs, testing, co-ordination of transports to production 

and post go live support. 

 • Identify new or improved business process opportunities and evaluates them for 

adoption into the ERP environment.  

• Authoring technical documents for inclusion in the Knowledge Center Knowledge Base.  

Primary Skills 

 • Candidate must have experience in designing accounting interfaces between ERP 

systems and must be able to understand accounting flow of transactions. 

 • The ideal candidate should have experience working a FICO stack with SAP and Concur, 

Vertex & Tax Provisioning Systems.  

• 10 years of progressive experience in implementing and managing SAP FICO Module in 

various manufacturing/retail and distribution clients including 2+ years of SAP FICO 

Solution Architect.  

• Has advanced knowledge of SAP FICO module including FICO solution design & 

configuration, testing, integration with SAP logistic modules, user training, data 

migration, post go-live support activity and process setup etc. 

 • Strong experience in working with Finance application reporting and analytical 

systems 

• Experience in preparing Functional Specifications and help in preparing Technical 

Specifications for new changes and enhancements.  

• Experience with using ABAP and other SAP specific technologies such as IDocs, BAPIs, 

RFCs  

• Knowledge of accounting principles, financial reporting & General Ledger applications. 

• Excellent communication, organizational and coordinating skills. 

 • Experience in a multi-cultural, global organization; fluent in English with other spoken 

languages a plus.  

• Strong functional knowledge of ECC Extraction in the areas of Finance, Supply Chain, 

SD/MM/PP -Logistics

· Work Experience: 7+yrs

Technical Expertise

Must Have Skills:

· Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),

· Strong hand on experience generating BI reports (strictly Mandatory)

· Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.

· Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.

· Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.

· Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF.

· Excellent communication skills, both written and verbal, to effectively interact with clients and team members.

· Oracle certifications in Fusion Middleware and OIC are highly desirable.

Good To Have Skills:

· Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.

Key Responsibilities:

· Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).

· Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.

· Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.

· Perform root cause analysis and implement preventive measures to avoid future technical glitches.

· Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.

· Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.

· Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.

· Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.

Professional Attributes:

· Flexibility

· Willing to work in shifts

· Willing to learn attitude

· Work location: Chennai/WFH

Mandatory skills 

1. Singleview 
2. Experience in C++, Python & Perl
3. Broad understanding of UNIX operating environment

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4.  

Job Description

• Bachelor’s degree in software engineering, computer science or similar program.
  . Need 2+ years of experience in Sales force who is technically strong and capable of providing solutions.
  · Minimum 2 years into SFDC CPQ implementations.
  · Strong written and spoken English language communication skills
  · Deep knowledge on Salesforce configuration including objects, fields, profiles, roles, workflows, approval processes, process builders, etc.
  · Strong knowledge of APEX, Visualforce and the Lightning platform development framework
  · Solid understanding of data migration tools and processes with regard to Salesforce
  · Solid experience and knowledge developing integrations with Salesforce using REST or SOAP for example.
  · Ability to clearly answer questions on the different design options available on the Salesforce platform and the trade off’s which exist between different approaches
  · Lightning Components, Rest API , Apex Best Practices, Strong enthusiasm to learn new domains and technologies.
  . Should be able to lead the team and guide the juniors during the implementation.

Technical Skills

• Facilitate business process reviews to identify client requirements and processes. Able to convert client requirements into Salesforce CPQ design, leveraging Best Practices and minimizing the need for custom development. Configure Salesforce CPQ and Sales Cloud solutions
  • Atleast 1+ CPQ full project end to end implementations experience
  • Extensive experience in integrating 3rd party apps to salesforce CPQ
  • Extensive experience in configuring QCP (Quote Calculator Plugin), Custom Actions, Custom Scripts, Advanced Grouping, Price Rules, Product Rules, Summary Variables, Designing of custom CPQ Advanced Quote templates, Product Bundles, Configuration attributes, Types of Discount Schedules, Pricing Models
  • CPQ Certification is an added advantage.

Job Location: Chennai

Client: A leading Indian IT major hiring for a leading insurance client

Experience: 5-9 Years

Primary skills: Filenet

Secondary Skill: IBM FileNet Capture/Oracle DBA/

Domain Skill: Technical Lead File Net

Detailed Job Description: 

• Overall 3-6 years of experience in IT. 
• Strong understanding of Application admin / Software Development Life Cycle 
• ability to work with a technical team to meet sure deliverables everyday. 
•  Must have 1-2 years of an experience in working in IBM FileNet, IBM Data Capture, Oracle DB 
•  Prefer to have 1-2 years of experience WAS, HA Configuration, Cantera storage & EMC ECS storage. 
• Must stay current on IBM, Windows, WAS… versions. 
• must have experience in managing workflow having API CALLs & Documaker to FileNET 
• having support experience dealing with interfaces from internal and external sources. 
• should be able to do deployment to production 
•  Applying patches to production with the GIT technical team. 
•  Excellent communication skills 
• Willing to work in 24x7 Shifts

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.