11+ Kaizen Jobs in India

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Ensures correct adaptation of Agile practices at the team level.
2. Coaches the Product Manager on Product Backlog management.
3. Leads the team to remove impediments to reach the sprint goal.
4. Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
5. Guides the team in organizing motivational and inclusive events.
6. Supports onboarding of the new people who joined the team.
7. Guides the team for continuous improvement (Kaizen).
8. Responsible for the correct flow of the team’s processes and workflow.
9. Helps the team visualize its performance, impediments, and processes.
   
   Requirements

1. BTech or MTech degree in engineering or relevant fields
2. Having deep knowledge in the Agile mindset.
3. Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
4. Confidence in working with multiple Agile teams.
5. Strong communication, interpersonal and mentoring skills.
6. Excellent analytical thinking, problem-solving, and facilitation skills.
7. Excellent command of written and spoken English.
8. Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.
   
   Who You Are

1. Passionate about technology, processes, and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.

-Roles and Responsibilities:-

1. Minimum 2-3 years experience in Shopify ecosystem
2. At least 3-5 years experience in D2C or e-commerce platform
3. Previously worked as a project manager in development projects/ or as brand manager.
4. Worked previously in Agile methodologies
5. Entrepreneurial background will be a good addition
6. Understanding of the scope of the project, create a timeline, and drive the implementation
   through to successful completion.
7. Understand the platform end-to-end and lead solution design with the merchants.
8. Customer Management Experience
9. Responsibilities include developing plans to help establish our brand online, setting short-term
   and long-term department goals.
10. Work closely with cross-functional teams on addressing project deliverables Drive project till
    Go-Live and ensure successful execution of plan, and production deployment. Collaborate with
    internal stakeholders to identify and communicate with Agency technical teams for project
    implementation.
11. The individual should also understand the omni channel digital commerce product and how it is delivered- using a complete AGILE methodology.

Desired Candidate Profile :-

- A proactive professional who must have at least 4 to 6 years of experience into project management out of which 2-3 years must on Shopify ecosystem.

-High level of initiative and self-motivation, ability to pick things up very quickly.

-Proactive, problem solving, and Participate in estimation and solutioning in order to provide inputs for preparing delivery for the proposal

-Excellent written and verbal communication

-Ability to navigate technical applications and gain a deep understanding of functionality.

-Demonstrated drive to achieve stretch goals in a fast-paced environment.

-Can-do attitude - you must be able to think outside the box, problem-solve complex and novel issues, and roll up your sleeves to get the job done

-Must have hands on knowledge in Shopify/ e-commerce domain.

Perks and Benfits + Best work culture

Education

UG :B.Tech/B.E. in Any Specialization, Any Graduate

PG :M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization, PG Diploma in Computers

Seventh Triangle Consulting Private Limited, a Tech and Marketing integrated agency. The company prominently provides services of Digital Marketing & Technology and works with very selected rising stage businesses who have the potential and eagerness to transition from being a seller/commodity to a brand. Since 2015, STC has been consulting, helping, guiding, supporting and mentoring small and medium businesses to clear the chaos and get growth in their area of operations.

Website:- http://www.seventhtriangle.com">www.seventhtriangle.com

We invite the application of the interested candidates having relevant experience.

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

Job Description

Delivery Manager -

• Manage a delivery team to ensure timely and accurate customer deliveries.

• Oversee daily activities of the delivery team and provide direction and guidance as needed.

• Perform resource allocations and workload assignments according to delivery requirements.

• Ensure that team maintains a high level of competence and operational excellence.

• Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

• Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

• Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

• Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

• Prepare and provide progress reports and updates

• Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

• Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

• Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

• Work closely with SM in removing roadblocks to their work

• Understand and solves learning, development, and training needs of Projects and team members

• Set-up goals/Roles & Responsibilities for the group/team members

• Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

• Takes all Hiring decisions

• Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

• Work with Agile Coach to find and execute training needs and places for improvement

• Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

• Evaluate the engagement level of the group/team members and take respective actions

• Experimenting with innovation projects, pet projects, product ideas

• Drives cultural change working along with Agile Coach

Process

• Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

• Improving hiring and staffing process, future planning for the group growth

• Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

• Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

• Create a 360 view of project health metrics as per Srijan standards

• Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

• Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

• Participate and represent group in Strategy meet with required details

• Encourage team-members/group to participate in Organisation contributions/forums

• Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

• Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

• Overall Experience of 10+ years in the Industry

• Good experience in Agile methodology

• Analytical skills

• Well-developed interpersonal skills

• Commercial awareness

• Effective Communication

• Team working skills

• Ability to motivate people

• Management and leadership skills

• Sound knowledge in Agile Methodology ( Lean,Agile,Scrum,SAFe) Proven servant leadership
• Conflict resolution capability
• Building high performance Teams
• Identify impediments and eliminate in a timely fashion.
• Experienced working with Mobile App/Web/ Backend development teams.
• Deliver projects in challenging circumstances

Srijan is hiring for a Scrum Master/Senior Scrum Master role with a permanent WFH option.

A notice period of 30 days or less is preferred.
Remote working option available.


Roles and Responsibility:

 Backlog Maintenance

• Create and Manage Backlog
• Backlog grooming: Manage/Update “sprint-backlog” and “project-backlog” regularly after client calls and demos
• Plans forward-looking technology investigations (spikes / POC)
• After each sprint demo work with the dev team to estimate and re-estimate the backlog
• Facilitate prioritization of backlog first time;
• Facilitate prioritization of backlog during planning n+1 sprint with client
• Creating mock-ups/wireframes/Sketch images to illustrate or to detail for getting clarity from the client, and for communicating the task to the dev team
• Use JIRA for all backlog (no use of Google spreadsheets)

Daily Stand-ups

• Drive daily-stand-ups
• Ask what was done yesterday, what is the plan for today
• Ask probing questions in the stand-ups and outside of it
• Identify potential roadblocks or challenges that may come up
• Consult Group Lead and raise your concerns
• Implement advice by GL
• Ensure that the team is working towards completion of the sprint; each stand-up well did, will suggest if the velocity is enough to complete Sprint or no
• (Maintain and) Update the “information radiator board (with stickies)” for all sprints

Sprint Demos

• Run sprint demos
• Calls must be marked on the client and team’s calendar; no ambiguity in when calls happen
• Every member must be present on calls at least 2-mins before the scheduled time on the calendar; be the first to join the call as moderator
• If you are unable to join, ensure that the session is recorded; if it cannot be recorded, ensure the team has captured all feedback during the demo

Business Analysis

• Understand the business of the client and the project
• This will enable you to question business needs that clients communicate
• Validate and record agreements in stories, acceptance criteria
• Create mock-ups/wireframes/Sketch annotations to illustrate or to detail --  for getting clarity from the client; and for communicating the task to the dev team -- put these in stories in JIRA

Project Management

• The Plan -- Do -- Check -- Act (Complete control on the project)
• Create Physical boards “information radiator board (with stickies)
• Plan deliverables (JIRA/Sprint) along with the team
• Organize the Sprint, get re-estimates done,
• Plan Sprint n+1 with the client -- prepared stories for the n+1 sprint to be taken up by dev team; work with QA in
• Learn to read JIRA Burndown Charts to know if the project is on time or is there likely to be a delay
• If there is likely to be a delay, speak to the Agile Coach / Group Lead to decide the nature of communication to be sent to the client
• Release Planning - define release goals

Quality Assurance

• Detail out stories with acceptance criteria
• Ensure all stories have acceptance criteria
• Work with QA in improving quality of acceptance criteria
• Work towards zero-defect sprints
• Defect triage - accept/reject
• Support the Dev+QA team in testing yourself
• Use JIRA for all these activities
• Drive testing strategy
• Deliver stories piecemeal for testing throughout the sprint
• Validate technical architecture by asking relevant questions

Stakeholder Management

• Send out weekly Status emails to internal and external clients -- must be on SM’s calendar
• Red, Amber, Green status
• Budget consumption
• Key activities this week
• Pre-empt and document roadblocks that you/team foresee
• Raise/Flag issues to clients and work aggressively within the team/org to mitigate this
• Coach clients on agile/scrum, our model, align them on our practices, using Jira, etc

Engineering Practices

• Drive towards Unit Testing
• Drive towards Continuous Integration (CI) using Jenkins; leads to a clear release and deployment strategy/plan
• Piecemeal UAT strategy
• Drive Intrinsic quality like Code, stories written, test scenarios written
• Continuously monitor and improve them. Question people on them
• Use Jira rigorously to track stories, defects, and manage it end to end.

People, Process and Tool Coach

• Coach people to improve in their role
• Challenge and question people on the way they are working to make it better
• Run sprint-retros
• During retros listen for “cause” behind the words; by asking probing questions
• Continuously strive to improve yourself
• Handhold team on Scrum way of doing
• Strategize which tool to use for what purposes.

• 8+ years of experience as a Scrum Master
• Must have experience leading a team of around 15-20 team members in an Agile environment.
• Experience working in multi-geo or offshore environment
• JIRA experience
• Excellent verbal, written, and presentation skills
• Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
• Proven problem-solving skills from problem assessment to solution selection
• Ability to identify alternatives and make contingency plans
• Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
• Proven ability to thrive in a fast-paced, dynamic environment
• Ability to handle multiple projects and assignments
• Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
• CSM (Certified) or PMP (Certified) Good to have

- Must have 6+ years of overall technology experience.

- Must have 2 years of experience managing Blockchain Projects or having hands on experience with development and management.

- Ability to manage multiple teams both on technical and overall delivery

- Excellent client and tech team handling skills. Ideally, have great balance with aggression and smartness.

- Having experience in DeFi and NFT will be great advantage. Or at least have passion to take deep dive into the same

- Having experience with Project Documentation will be given high preference.

- Strong knowledge of Agile and Scrums

- Should have basic experience with any of the Project Management tools Trello, Kanban, Jira, Asana and other popular in the market.

- Must have experience of source repositories (GitHub).