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Job Title: Product Owner / Product Manager
📍 Location: Hyderabad
🕓 Employment Type: Contract
🧠 Experience Required: 10+ Years
Job Purpose
We are seeking an experienced Product Owner / Product Manager to lead a team responsible for the design, development, deployment, and continuous improvement of global application products and integration platforms.
This role provides functional and technical expertise across multiple enterprise technologies — including BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, and TWS (Tivoli Workload Scheduler) — ensuring delivery excellence, operational stability, and business alignment.
As part of the Global Applications Service Delivery Team, the Product Owner will collaborate with stakeholders across regions, manage vendor relationships, and drive Agile and ITIL-based service delivery and product management practices.
Key Responsibilities
Product & Service Ownership
- Own the end-to-end lifecycle management of integration and application services (BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS).
- Lead design, development, deployment, and support of global IT solutions aligned with business strategies.
- Drive continuous improvement and ensure products evolve effectively to meet changing business needs.
- Maintain awareness of industry trends and emerging technologies to recommend innovative, cost-effective solutions.
Delivery & Vendor Management
- Manage 3rd-party vendors, ensuring delivery excellence through defined SLAs, KPIs, and performance metrics.
- Oversee service delivery operations, ensuring availability, reliability, and performance standards are met.
- Serve as the primary escalation point for business demands and critical incidents.
Leadership & Team Development
- Lead and mentor a global team (up to 10 associates plus vendor resources), fostering a high-performance, collaborative environment.
- Develop talent and succession plans to ensure sustainability of technical and business expertise.
- Promote Agile methodologies and DevOps practices, acting as a role model for collaborative and adaptive behaviors.
Stakeholder Management
- Collaborate with business stakeholders, IT leadership, and cross-functional teams (Platform, Database, Security, Deployment, etc.) to align IT solutions with business goals.
- Provide regular progress updates to stakeholders on demands, deliverables, and service performance.
- Build and sustain a network of key users, functional experts, and product owners globally.
Governance & Financial Management
- Manage product area budgets, ensuring cost optimization and transparency.
- Contribute to strategic planning and support the HUB Talent Pipeline strategy.
- Ensure compliance with IT governance, risk management, and service introduction frameworks.
Qualifications & Experience
Education:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience:
- Minimum 10+ years of experience in SAP ABAP development and product management.
- Strong technical and functional knowledge of integration technologies:
- BAI MQFT, Microsoft BizTalk, MuleSoft, OpenText, Solace, TWS (Tivoli Workload Scheduler)
- Experience managing global IT delivery teams and vendor resources.
- Exposure to FMCG (Fast-Moving Consumer Goods) industry preferred.
- Proven experience with Agile, Scrum, ITIL, DevOps frameworks.
- Certifications in ITIL, Agile/Scrum, PMI, or DevOps will be an advantage.
Key Competencies
Technical & Functional Skills:
- Product Lifecycle Management
- Service Delivery & ITIL Processes
- Stakeholder Relationship Management
- Vendor Management
- Service Level Management (SLM)
- Agile / Scrum / DevOps Methodologies
- SAP ABAP Expertise
Leadership & Behavioral Competencies:
- Strategic Thinking & Problem Solving
- Team Building & Talent Development
- Customer-Centric Mindset (“Zero Distance to Customer”)
- Dealing with Ambiguity & Complex Challenges
- Strong Communication & Collaboration Skills
JOB DESCRIPTION:-
- Design, develop, deploy, and support integration solutions using Microsoft BizTalk Server.
- Develop BizTalk artifacts such as schemas, maps, orchestrations, pipelines, and custom components as required.
- Work with business analysts and stakeholders to understand integration requirements and translate them into technical solutions.
- Write and optimize SQL queries, stored procedures, and views for data manipulation, transformation, and retrieval in integration workflows.
- Monitor, troubleshoot, and resolve issues in BizTalk applications and integrations.
- Develop and maintain technical documentation including integration designs, configuration details, and deployment guides.
- Implement best practices for BizTalk development, deployment, and administration.
- Perform unit testing and support system integration testing for BizTalk solutions.
- Collaborate with application and database teams to ensure seamless data integration across systems.
- Participate in upgrades, patching, and migration activities for BizTalk Server environments.
- Provide production support for existing BizTalk integrations, ensuring high availability and performance.
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✔️ 8+ years of overall software development experience
✔️ 5+ years of relevant experience in Azure Integration using Logic Apps, Azure Functions, and .NET C#
✔️ Work closely with the Integration Architect. Understand and review requirement with Integration Architect for Biztalk/Foresight/Azure interface integrations.
✔️ Implement (Code in Azure Logic Apps, C#, Azure functions), modify integrations interface as per the interface specification.
✔️ Perform and document unit testing for implemented interfaces.
✔️ Assess and manage risk with leads and discuss possible recommendations.
✔️ Follow best practices, standards, and policies in implementation.
✔️ Perform code review sessions, and follow the coding guidelines.
✔️ Perform and support Integration & UAT testing; fix issues and defects.



