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Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy
Job description:
Job Description
FrontEnd Devloper ( React , Next.js), Amplifai Pune
Amplifai transforms AI potential into measurable business value, guiding organizations from strategic planning to execution. With deep expertise in AI product development, technical architecture, regulatory compliance, and commercialization, we deliver secure, ethical, and high-performing solutions. Having co-founded one of Europe’s most innovative AI companies, our team drives unparalleled growth for clients through cutting-edge technologies like GPT tools, AI agents, and modern frameworks. Join our new Pune office to shape the future of AI-driven innovation!
We’re excited to launch our new office in Pune, India, and are seeking a skilled Frontend Developer to join our growing team. This is your opportunity to shape intuitive, high-performance user interfaces from the ground up using React and modern front-end tech. If you’re driven to create seamless user experiences, love exploring new tools, and want to shine in a startup-like setting, we’d love to meet you!
Key Responsibilities:
- Play Individual contributor to development of a platform using Next.js, Supabase, Drizzle ORM, and Vercel for hosting.
- Design and implement microservices
- Integrate Vercel AI SDK for AI-driven features like pricing assistants and product classification.
- Leverage TanStack (React Query) for state management and ShadCN for reusable UI components.
- Drive CI/CD automation and deployment pipelines on Vercel, addressing technical debt in React Query, Drizzle, and database structure
- Collaborate with product analysts, UX designers, and QA teams to deliver configurable business flows and integrations with POS systems.
- Mentor developers, ensuring code quality, scalability
- Own project delivery, manage technical risks, and align with roadmap priorities like multi-step product classification
- Track project progress, identify risks, and resolve roadblocks to ensure timely delivery.
- Communicate effectively with clients and internal teams, presenting solutions and progress updates with clarity.
- Maintain comprehensive documentation of requirements, user stories, and sprint metrics.
- Identify opportunities to enhance Agile processes, team collaboration, and product outcomes through continuous improvement.
Required Skills & Experience:
- 4+ years of software development experience.
- Expertise in Next.js, React, and TypeScript for building scalable web applications.
- Proficiency with Supabase for authentication and database management, and Drizzle ORM for data interactions.
- Strong experience with TanStack (React Query) for state management and ShadCN for UI frameworks.
- Hands-on knowledge of Vercel for hosting, deployments, and Vercel AI SDK for AI integrations.
- Proven ability to design microservices architectures with RESTful APIs.
- Experience with CI/CD pipelines and automation tools (e.g., Vercel CI, GitHub Actions).
- Exceptional leadership, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with AI-driven features (e.g., pricing models, product classification) or Vercel AI SDK.
- Familiarity with POS system integrations or e-commerce platforms.
- Knowledge of compliance frameworks in web applications.
- Certification in cloud architecture (e.g., Azure, AWS, Vercel) or Agile methodologies.
Job Type: Full-time
Work Location: In person
JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.
Mon-Fri, In office role with excellent perks and benefits!
Key Responsibilities:
1. Design, develop, and maintain backend services and APIs using Node.js or Python, or Java.
2. Build and implement scalable and robust microservices and integrate API gateways.
3. Develop and optimize NoSQL database structures and queries (e.g., MongoDB, DynamoDB).
4. Implement real-time data pipelines using Kafka.
5. Collaborate with front-end developers to ensure seamless integration of backend services.
6. Write clean, reusable, and efficient code following best practices, including design patterns.
7. Troubleshoot, debug, and enhance existing systems for improved performance.
Mandatory Skills:
1. Proficiency in at least one backend technology: Node.js or Python, or Java.
2. Strong experience in:
i. Microservices architecture,
ii. API gateways,
iii. NoSQL databases (e.g., MongoDB, DynamoDB),
iv. Kafka
v. Data structures (e.g., arrays, linked lists, trees).
3. Frameworks:
i. If Java : Spring framework for backend development.
ii. If Python: FastAPI/Django frameworks for AI applications.
iii. If Node: Express.js for Node.js development.
Good to Have Skills:
1. Experience with Kubernetes for container orchestration.
2. Familiarity with in-memory databases like Redis or Memcached.
3. Frontend skills: Basic knowledge of HTML, CSS, JavaScript, or frameworks like React.js.
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
- Analyze and enhance efficiency, stability and scalability of system resources
- Integrate and validate new product designs
- Support software QA and optimize I/O performance
Senior Angular Developer (5-8 years)
• 5+ years of professional UI programming experience
• Experience using RESTful APIs
• Experience with Project Management Agile methodologies (Jira) in the development
life cycle is highly preferred
• 4+ years of experience with Javascript, Angular2+ (specifically Angular 6, 7, 8, or 9 is
ideal), application architecture, Unit testing
• Expert knowledge of web technologies (HTML/CSS)
• Expertise in jQuery
• Knowledge of Best practices in writing quality code
• Knowledge of CI/CD (Bitbucket, Git, Gitlab)
• Knowledge of Vercel quality code tool
• Knowledge in leading a qualified, talented developer team
• Strong knowledge of W3C standards
• Ability to write high- performance, reusable code for UI components.
• Can implement complex enhancements with little assistance
• Can work in occasional high-pressure situations with tight deadlines
• High personal code development standards (peer testing, unit testing,
documentation, etc.)
• Self- starter, start-up experience is a plus. Ability to work in an extremely dynamic
and fast placed environment
• Strong written and verbal communication skills
Java/J2EE with strong SpringBoot
Very good knowledge of using annotations with SpringBoot
Very good knowledge of using java functional programming concepts in
SpringBoot
Should have database knowledge
Knowledge of Spring Cloud would be a plus.
ROLES & RESPONSIBILITIES
Hands-on experience in Core Java, J2EE, Jasper, Spring, Spring Boot,
Spring Security.
Hands-on experience in Front-end technologies like JavaScript
Understanding of HTML5, CSS3, BootStrap, Material UI, and CSS preprocessors including Sass and LESS.
Understanding of basic prototype design and UI /UX design.
Exposure to working with datastores - SQL or NoSQL.
Good understanding of coding standards & best practices.
Good communication skills
About us;
GreedyGame is looking for a Mobile App Tester to join its clan! We are looking to get an amazing testing engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.
JOB DETAILS:
Seniority Level: Associate Level
Industry: Marketing & Advertising
Employment Type: Full-Time
Job Functions: Engineering, Information Technology
Job Location: Bengaluru
Experience: 1+
WHAT WILL BE YOUR RESPONSIBILITIES?
- Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
- Working with in-house Dashboards to perform testing of UI and APIs.
- Collaborating with teams to create test documents.
- Planning and task management in congruence with the team.
WHAT ARE WE LOOKING FOR?
- Expertise on testing different QA Methodologies black box, white box and gray box for both web UIs and backends both manually and automation.
- Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
- Ability to automate Android applications using tools such as Appium.
- Hands-on experience on API testing and testing tools like Postman, Rest-Assured or other API testing tools.
- Experience working with Proxy tools like Charles Proxy, Fiddler.
- Excellent in test strategising, planning, estimation, execution, and reporting.
- Working knowledge of Agile scrum methodologies
- Strong debugging, problem-solving, interpersonal and troubleshooting skills.
WHAT'S IN IT FOR YOU?
- An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
- To work with a team of young enthusiasts who are always upbeat and self- driven to achieve bigger milestones in shorter time spans.
- A workspace that is wide open as per the open door policy at the company, located in the most happening center of Bangalore.
- A well fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked pantry to satiate your want for munchies , a Foosball table to burst stress and above all a great working environment.
- We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us and in order to make sure that happens, there is timely formal and informal feedback given
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Position: Corporate Trainer DOT Net Location- Mumbai Education- IT Graduate Certification- yes Experience – 4 to 12 Years
Designation - Dot Net Corporate Trainer The Role Development Tools & Technologies: · .NET 4.5 · ASP.NET · MVC 4 · WCF 4 · WPF 4 · WF 4 · Entity Framework 5 · Design Patterns · HTML5 and CSS3 Main Responsibilities · To delivering both public scheduled and bespoke courses · To work with clients to create courses and courseware related to their requirements · To deliver, depending on personal skill set, other technologies as appropriate · To achieve the required quality targets as set by the Company and determined by participant evaluations · To take responsibility for developing and maintaining agreed courses · To maintain an up-to-date skills base through personal development and accreditation activities · To complete professional certifications as appropriate · To support Sales and other internal departments with specialist advice and support on an ad-hoc basis
Skills & Experience Required · 4 to 5 years instructor-led IT training experience · Professional work experience with any 2 of the above technologies · Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods · Ability to adapt to changing circumstances and cope with stressful situations · A passion for IT and acquiring new skills and experience · Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home · application of Technical expertise in the 'real world' · Knowledge of Open Source Technology such as Angular JS, Angular 2, React JS, Knock Out JS Will be added Advantage. |

- The SA must have experience in the following areas:
- GCP Infrastructure as code (knowledge of terraform, etc.) and how to deploy
- GCP Service Architecture and Tooling knowledge
- Some experience with GCP Big Query to allow for strategies when online services need to query for data (scale cost vs fixed)
- Experience with online Google tools ecosystem (Tag Manager, Optimise, GMP)
- Some knowledge of network infrastructure on GCP
- Working with security gateways
- Working with elastic infrastructure and container technologies is desirable









