senior Sales Executive

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

We are seeking a skilled DevOps Engineer with 3+ years of experience to join our team on a permanent work-from-home basis.

Responsibilities:

• Develop and maintain infrastructure using Ansible.
• Write Ansible playbooks.
• Implement CI/CD pipelines.
• Manage GitLab repositories.
• Monitor and troubleshoot infrastructure issues.
• Ensure security and compliance.
• Document best practices.

Qualifications:

• Proven DevOps experience.
• Expertise with Ansible and CI/CD pipelines.
• Proficient with GitLab.
• Strong scripting skills.
• Excellent problem-solving and communication skills.

Regards,

Aishwarya M

Associate HR

-          Strong programming skills in JavaScript

-          Experience with ReactJS

-          Experience with frontend frameworks like bootstrap, Jquery

-          Object Oriented concepts

-          Good knowledge in HTML5, CSS, CSS3

-          Experience in working with RESTful APIS

-          Experience with HTTP, HTTPS and WebSockets

-          Building responsive design

-          Knowledge in version control- Git, Subversion

-          Good problem-solving skills 

Masters India is looking for business development executives, who can deliver measurable success. Our ideal candidateis highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the Sales team . There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. Thereis significant opportunity for career progression at Masters India.

Key Responsibilities:

• Sourcenew sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understandcustomer needs and requirements
• Closesales and achieve quarterly quotas
• Maintainand expand your database of prospects within your assigned territory
• Teamwith channel partners to build pipeline and close deals
• Performeffective online and offline demos to prospect

• Shouldhave highly developed all round interpersonal 
• Shouldhave impeccable communication 
• Excellentcommunication, presentation, networking and negotiation 
• Customerservice oriented with a positive, well-motivated 
• Conscientious,hard-working and driven mindset to improve sales and activity performance beyond 
• CompetentIT skills with a well-equipped knowledge of Microsoft Office, Google programs and social networking 
• Peoplewho have an experience is telecalling and lead generation will be 

Job Title: Java Team Lead

Experience: 4.5 to 8 years

Notice Period: Up to 30days (Negotiable)

Job Description :

• Experience in Java/J2EE technologies - design development of high-volume, high-performance, high-availability, service-oriented applications
• Design and govern the reusable accelerators, design patterns and reusable technical components (e.g. error handling, logging etc.)
• Strong knowledge in developing scalable web applications using Spring Boot with JDBC, JPA, Security,  RESTful Web Services
• Experience in front end development using HTML5, JQuery, React JS or Angular
• Research and implement new tools, frameworks and patterns to build a hybrid cloud applications
• Strong knowledge in Database – MySQL / PostgreSQL
• Knowledge of deploying applications in Ubuntu on Cloud Infrastructure
• Knowledge of Docker and Kubernetes for automatic application deployment will be an added advantage
• Lead a team and provide technical knowledge to team members during development

Roles & Responsibilities

• Understand the Requirement
• Convert them into Document
• Deliver the Work Product (software components / modules) with Quality
• High level design & Defining Architecture
• Following Coding best practices

Simplilearn is growing quickly and we are looking to bring in an ASSOCIATE DIRECTOR

 who would play an important role in the Enterprise sales team ensuring business growth through new strategic client acquisitions across UK and Europe.

You’ll be involved in building relationship across key identified prospects, developing Go-to-Market strategies, managing the sales cycle and achieving the revenue and margin targets.

If that sounds like you, apply to join us.

ABOUT THE COMPANY

Simplilearn Solutions Pvt Ltd. provides an outcome-based online training across digital

technologies and has helped more than 1 million professionals and 1000 companies across 150

countries to get trained, acquire certifications, and reach their business and career goals. Our

training courses are designed and updated by 2000+ renowned industry experts. Our blended

learning approach combines online classes, instructor-led live virtual classrooms, project work,

and 24/7 teaching assistance.

Our vibrant community of experts and certified professionals is a powerful resource pool of tips,

tricks, and insightful advice. More than 40 global training organizations have recognized us as

an official provider of certification training. We have been named the 8th most influential

education brand in the world by LinkedIn.

Responsibilities

• Developing and executing a go-to-market (GTM) plan for the markets.
• Identifying and establishing a partner network comprising of Distributors, Channel Partners and Resellers.
• Working closely with the marketing team to plan activation activities for brand building and lead generation.
• Actively prospect, qualify and develop a sales pipeline including B2B (University/Corporate) accounts to meet monthly / quarterly / annual revenue targets.
• Mining existing accounts for upselling and cross selling opportunities.
• Handling inbound enquiries.

An ideal candidate will be…

• Responsible for enterprise business across UK and Europe through account mining and hunting.
• Managing and developing a partner network across countries.
• Developing a marketing plan and calendar of activities for brand building and lead generation
• Actively prospect, qualify and develop sales pipeline to meet monthly revenue targets
• Handling the complete sales cycle from product demo to closure
• Understanding client requirements and working with cross functional teams - pre-sales, solution architect and customer success teams to ensure a smooth and quick sales cycle

Desired skills

• Having 8+ years of experience in selling into UK and Europe geographies
• Experience of selling software products/Ed-Tech to the above-mentioned markets
• Handled revenue targets of USD 1 Million and above
• Excellent communication skills
• MBA (Preferably Tier 1) along with an engineering degree would be preferred

• Providing creative direction for visual design 
• Creating processes to improve quality & streamline work for the UI design team in collaboration with UX designers, PMs, technology and QA.
• Growing, managing & mentoring a diverse team of UI designers, graphic designers & illustrators
• Conceiving a robust creative vision and executable strategy for the UI design function in close collaboration with the product, UX & Agile engineering teams
• Being an integral part of the creation, implementation, and company-wide application of a design system
• Coaching & inspiring the visual design team to understand, define & measure the impact of their creative vision
• Having a user-centric approach to your work and assist in the inculcation of a design thinking culture within the organization

We are seeking a lead Python Developer to lead the backend efforts and, in the process design, develop, and deploy its customer centric applications.

The person will have the opportunity to design and build an early stage, rapidly evolving platform from scratch and carry out these primary responsibilities -

Optimize components for maximum performance across multiple devices and browsers

Write performant REST APIs for both internal and external consumption

Build micro services and their deployment process

Work with problems of scale, leveraging technologies that are distributed in nature.

Perform code reviews

Required qualifications and must have skills

Excellent analytical and problem-solving skills

Proven-deep-expertise with Python programming (4+ years of hands-on experience in Python and backend development)

Building performant and scalable applications from scratch

Experience in working with frameworks like Django, Flask, etc.

Experience with building APIs and services using REST, SOAP, etc.

Experience with any RDBMS and strong SQL knowledge

Comfortable with Unix / Linux command line

Object-oriented concepts & design patterns

Sytem and database desinging skills

Nice to have Skills

Knowledge of other programming languages beyond Python

Familiarity with managing infrastructure on AWS/GCloud

Experience with working with/building data analytics pipleline

Familiarity with NoSQL databases

Good understanding of Docker and container platforms like Mesos and Kubernetes

Security-first architecture approach

Application benchmarking and optimization

Interpersonal Attributes

You are driven by the impact your work creates

You can answer the why behind any technological choice you make

You can work independently as well as part of a team