sales coordinator

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

We are looking for an experienced US IT Recruiter to join our panel and handle sourcing of freelance interviewers and coordinating technical interviews for our clients in the US market. This role is ideal for someone with strong networking, recruitment, and stakeholder management skills in the US IT hiring domain. 

Responsibilities: 

● Source and onboard freelance technical interviewers across various IT domains (Java, Python, Data Engineering, Cloud, etc.) for US time zones. 

● Coordinate end-to-end interview scheduling between clients and panel interviewers.

● Maintain & update the interviewer database to ensure quick availability for projects.

● Understand client requirements and match the right technical panel for the role.

● Follow up with interviewers & clients for timely completion of interviews.

● Ensure compliance with client expectations and InCruiter’s quality standards. 

Must Have: 

● 2–5 years of experience in US IT recruitment. 

● Strong understanding of US time zones, work culture, and hiring processes.

● Experience in freelance/contract recruitment and panel sourcing preferred.

● Excellent networking, negotiation, and relationship-building skills. 

● Proficient in using ATS, LinkedIn, and job boards for talent acquisition. 

● Strong communication skills in English (both verbal & written). 

● Ability to work independently and meet deadlines. 

Role:

Senior Frontend Developer

Role Description:

Desired Experience Range 5+ years

Location: Mumbai / Work from Home

Work Experience:

Minimum 5+ years of professional experience in HTML, CSS, AngularJS

Requirements:

1. Must have hands on experience in AngularJS, NodeJS
2. Must have hands on experience in HTML 5, CSS 3
3. Must have hands on experience in developing responsive layouts
4. Must know how to test frontend layouts for various devices and resolutions
5. Must have hands on experience working with SCSS
6. Must have worked with Git
7. Understanding of SDLC process
8. Good to have knowledge of Jira

Key Responsibilites:

1. Converting layouts to HTML/CSS
2. Integrating the created HTML/CSS into the dynamic Slate platform
3. Consuming APIs in AngularJS
4. Setting up oAuth token exchange in AngularJS
5. Looking into any bug fixes post go live
6. Helping the junior developers

Reporting

Candidate will report to the Engineering Lead

As an engineer, you will help with the implementation, and launch of many key product features. You will get an opportunity to work on a wide range of technologies (including Spring, AWS Elastic Search, Lambda, ECS, Redis, Spark, Kafka etc.) and apply new technologies for solving problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on leading technologies and would like to build product technology that can cater millions of customers inclined towards providing them the best experience, and relish large ownership and diverse technologies, join our team today!

What You'll Do:

• Creating detailed design, working on development and performing code reviews.
• Implementing validation and support activities in line with architecture requirements
• Help the team translate the business requirements into R&D tasks and manage the roadmap of the R&D tasks.
• Designing, building, and implementation of the product; participating in requirements elicitation, validation of architecture, creation and review of high and low level design, assigning and reviewing tasks for product implementation.
• Work closely with product managers, UX designers and end users and integrating software components into a fully functional system
• Ownership of product/feature end-to-end for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.

The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end.

What You'll Need:

• A Bachelor's degree in Computer Science or related technical discipline.
• 2-3+ years of Software Development experience with proficiency in Java or equivalent object-oriented languages, coupled with design and SOA
• Fluency with Java, and Spring is good.
• Experience in JEE applications and frameworks like struts, spring, mybatis, maven, gradle
• Strong knowledge of Data Structures, Algorithms and CS fundamentals.
• Experience in at least one shell scripting language, SQL, SQL Server, PostgreSQL and data modeling skills
• Excellent analytical and reasoning skills
• Ability to learn new domains and deliver output
• Hands on Experience with the core AWS services
• Experience working with CI/CD tools (Jenkins, Spinnaker, Nexus, GitLab, TeamCity, GoCD, etc.)

• Expertise in at least one of the following:

    - Kafka, ZeroMQ, AWS SNS/SQS, or equivalent streaming technology

    - Distributed cache/in memory data grids like Redis, Hazelcast, Ignite, or Memcached

    - Distributed column store databases like Snowflake, Cassandra, or HBase

    - Spark, Flink, Beam, or equivalent streaming data processing frameworks

• Proficient with writing and reviewing Python and other object-oriented language(s) are a plus
• Experience building automations and CICD pipelines (integration, testing, deployment)
• Experience with Kubernetes would be a plus.
• Good understanding of working with distributed teams using Agile: Scrum, Kanban
• Strong interpersonal skills as well as excellent written and verbal communication skills

• Attention to detail and quality, and the ability to work well in and across teams

TCMS/MITRAC Developer & Lead

MITRAC:

Skills Required:

· Software Design & Development.

· TCMS Development using MITRAC Tool.

· Embedded C

· PLC Programming & IEC61131

· FBD/SFC/ST

· ModBus/Can Bus,Ethernet,Serial Communication.

· Strong TCMS testing Experience.

Non-MITRAC:

Skills Required:

· Strong Embedded C

· PLC Programming

· IEC61131

· FBD/SFC/ST

· Ethernet,Serial Communication.

· Experience RTOS

· Experience in Functional Testing of Industrial Application

We are hiring Full Stack Developers who are passionate, self-driven and capable of working in both frontend and backend technologies. They will work closely with our product team in building features and applications to directly benefit the product's growth.

We have a ton of interesting problems to solve. You will be surrounded by hard-working and smart developers who share the same goals as yours.

Responsibilities:

• Managing the complete software development process from conception to deployment
• Developing and managing well-functioning databases and applications.
• Modifying and testing changes to previously developed program
• Working effectively in collaboration with other teams /partners in Scaled Agile Framework and other support functions when required with a continuous focus on improving applications.
• Ensuring quality delivery of the code to UAT and production environments with complete ownership.
• Working towards improving code quality standardization.
• Maintaining and upgrading the software following deployment
• Managing the end-to-end life cycle for the production of software and applications
• Overseeing and guiding the analyzing, writing, building, and deployment of software
• Overseeing the automated testing and providing feedback to management during the development process
• Being creative in using tools and third-party services to deliver the code faster

Requirements:

• Extensive experience in Python in the backend
• Experience in web frameworks like Django
• Proficiency in HTML, CSS and Javascript front-end frameworks such as React, Vue or such
• Experience with Postgres, SQLite
• Experience with Version Control Systems like Git 
• Sound knowledge of Software engineering best practices
• Sound knowledge in RestFul API Design
• Good knowledge of database concepts
• Good understanding of incorporating ML models in Python applications
• Strong communication skills
• Experience in maintaining production servers
• Experience with AWS / Digital Ocean / Heroku

1. Atleast developed 2-5 Application Individually & Publishing apps on Google PlayStore and Apple store. 

2.Heavy data storage in Preferences, SQLite database, and Realm and Any storage. 

3. Understanding of React app architecture (Android & IOS). 

4.Strong knowledge of OOPS concepts and Basic & Strong knowledge ofReact Native. 

5.Hands-on Exposure like Git, BitBucket, SVN, etc.

Job Description:

• Integration developer who is having experience in any one of the integrations tools Dell Boomi, MuleSoft, Informatica.
• Understand requirements and participate in designing the solution
• Develop the solution as per the design by following coding guidelines.
• Test the developed solution.
• Work on defect fixes
• Follow project processes
• Provide accurate status report on a daily basis

Job Responsibilities:

• Participate in Design and develop as per the design and requirements
• Follow coding guidelines and produce quality output
• Follow the project processes and completed the development within the set target
• Analyze the defects to identify root cause and fix the defects.
• Be Open to learn other integration tools.

Primary Skills Required: Dell Boomi, Mulesoft, Informatica

Secondary Skills Required: Java, Salesforce

Technical Skills Required:

Experience in any one of the Integration tool, Dell Boomi, Mulesoft and Informatica.
Required at least one Certification on any Integration Tool

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.