dotNet Developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Minimum requirements

5+ years of industry software engineering experience (does not include internships nor includes co-ops)

Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)

Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success

Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

Experience with large-scale financial tracking systems

Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)

Golang Developer

Experience: Minimum 4 years

Job Location: Delhi/Pune/Bangalore-Hybrid

Job Description

• Must: Minimum 2.+ years of experience in Golang programming language, paradigms, constructs, and idioms.
• Knowledge of common Goroutine and channel patterns.
• Experience with the full site of Go frameworks and tools.
• Preferred: Minimum 2+ years of experience in aws.
• Must: Cloud environment (e.g. AWS, VMware, etc.).
• Must: Working Knowledge in Mysql.
• Popular Go web frameworks.
• Familiarity with code versioning tools such as Github / Gitlab.

Key Skills

• Golang, , Javascript, MySQL, Postgresql.
• Responsibilities : The job requries Golang experience with MySQL database.
• Ability to work on a small on minimal supervision Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.

Position - RoR Developer

Responsibilities - 

Candidate should 

• Write clean, maintainable and efficient code
• Design robust, scalable and secure features
• Contribute in all phases of the development lifecycle
• Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
• Drive continuous adoption and integration of relevant new technologies into design.

Skills -

• Proven work experience in software development
• Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
• Experience developing highly interactive applications
• A firm grasp of object oriented analysis and design
• Passion for writing great, simple, clean, efficient code
• Good knowledge of relational databases
• Working knowledge of NoSQL databases

Experience - 3 years of experience as a Ruby on Rails developer

About the company:

Gigmo Solutions is a fast growing tech. startup with a mission to fundamentally disrupt customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.

With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.

Role - Python Developer

Experience 3+ Years

Work Location – Gurugram (Haryana)

Responsibilities

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Developing RESTful APIs
• Implementation of security and data protection
• Integration of data storage solutions ( Postgresql,Mysql )
• Design, develop, and maintain web scraping scripts using Python.
• Use web scraping libraries like Beautiful Soup, Scrapy, Selenium and other scraping tools to extract data from websites.

Skills And Qualifications

• Expert in Python, with knowledge of Python web frameworks (Django, Flask, Fast API)
• Familiarity with some ORM libraries -SQL Alchemy /Tortoise
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of REST APIs.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills.
• Proficient understanding of code versioning tools ( Git )
• Familiarity with real-time databases ( PostgreSQL, MySQL )
• Must have worked in the field for at least 3+ years.
• Requires a bachelor's degree in computer science, Software Engineering or a related field from a good Institute (Tier-1, Tier -2 Colleges)
• Experience with Python development and web scraping techniques.

CTC: As per Industry Standards.