
Roles & Responsibilities
- Administer and manage VMware / Omnissa VDI environments
- Manage and support Horizon infrastructure (Prod, DR, Non-Prod)
- Configure and maintain:
- Horizon desktop and application pools
- App Volumes
- DEM (Dynamic Environment Manager)
- Perform VDI monitoring, troubleshooting, and health checks
- Manage Thin / Zero clients and related updates
- Support VDI disaster recovery activities
- Work on vSphere (ESXi & vCenter) as required for VDI workloads
- Assist with upgrades, patching, and maintenance of VDI components
- Maintain documentation and follow SOPs
- Coordinate with internal teams for VDI-related projects and issues
Required Skills & Experience
Mandatory (Hands-On)
- VMware / Omnissa Horizon – High
- App Volumes – High
- DEM (Dynamic Environment Manager) – High

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About the Role
We are looking for a Senior DevOps Engineer to lead the design, automation, and scaling of our hybrid cloud infrastructure spanning public cloud and private/on-premises environments. You will partner closely with software engineering, security, and product teams to build reliable, secure, and high-performance systems that support rapid product delivery. This is a hands-on role with significant influence over our infrastructure strategy, deployment workflows, and engineering culture.
Key Responsibilities
- Architect, deploy, and maintain scalable, highly available infrastructure across both public cloud (AWS, Azure, GCP) and private cloud platforms (OpenStack, VMware vSphere/Tanzu, Nutanix, or similar).
- Operate and maintain on-premises infrastructure: hypervisors, compute, storage (Ceph, NetApp, SAN/NAS), networking (SDN, VLANs, BGP, MPLS), and hardware capacity planning, alongside their public cloud equivalents.
- Design and own CI/CD pipelines that deploy seamlessly across public and private environments.
- Implement and manage Infrastructure as Code (Terraform, Ansible, Pulumi) with strong version control and review practices, using providers for both public and private cloud platforms.
- Manage container orchestration (Kubernetes, ECS, OpenShift, Rancher) across managed cloud services and self-managed/bare-metal clusters, including upgrades, autoscaling, and workload reliability.
- Build observability into all systems through logging, metrics, tracing, and alerting (Prometheus, Grafana, Datadog, ELK, or similar) with unified visibility across hybrid environments.
- Champion security best practices: secrets management, IAM hardening, network segmentation, vulnerability scanning, and compliance (SOC 2, ISO 27001, HIPAA, or data-sovereignty requirements).
- Lead incident response, root-cause analysis, and post-mortems; drive long-term reliability improvements and SLO/SLA adherence.
- Optimize cost, capacity, and resource utilization across public cloud spend and on-premises hardware without compromising performance or availability.
- Partner with data center operations and network providers on hardware provisioning, firmware management, MPLS circuit management, and lifecycle planning.
- Mentor junior DevOps and software engineers; promote DevOps culture, automation-first thinking, and shared ownership of production.
- Evaluate and introduce new tools, platforms, and processes that improve developer productivity and system reliability.
Required Qualifications
- 5+ years of experience in DevOps, SRE, or Platform Engineering roles, with at least 2 years at a senior level.
- Deep expertise with at least one major public cloud provider (AWS, Azure, or GCP) in production.
- Hands-on experience operating private cloud or virtualization platforms (OpenStack, VMware, Nutanix, or equivalent) in production.
- Strong experience with virtualization, storage systems, and enterprise networking in on-premises environments.
- Strong hands-on experience with Kubernetes in production, including both managed cloud and self-managed/bare-metal clusters.
- Proficiency in Infrastructure as Code (Terraform and Ansible strongly preferred).
- Solid scripting and programming skills in Python, Go, Bash, or similar.
- Experience designing and operating CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, CircleCI, or ArgoCD.
- Strong Linux systems administration and networking fundamentals (TCP/IP, DNS, load balancing, VPNs, firewalls, routing, MPLS).
- Experience with monitoring and observability stacks (Prometheus, Grafana, Datadog, New Relic, ELK, or OpenTelemetry).
- Proven track record of leading incident response and improving system reliability.
- Excellent communication skills and the ability to collaborate across engineering, security, infrastructure, and product teams.
Preferred Qualifications
- Experience designing hybrid and multi-cloud architectures, including secure connectivity (Direct Connect, ExpressRoute, MPLS, VPN, SD-WAN) between public and private environments.
- Familiarity with service meshes (Istio, Linkerd), API gateways, and GitOps workflows (ArgoCD, Flux).
- Background in security-focused or regulated environments and exposure to compliance frameworks.
- Experience with database administration (PostgreSQL, MySQL, Redis, MongoDB) in cloud-managed and self-hosted setups.
- Contributions to open-source DevOps or cloud infrastructure tooling.
- Relevant certifications (AWS Solutions Architect / DevOps Engineer, Azure Administrator, CKA, CKAD, RHCE, VMware VCP, OpenStack Certified Administrator, HashiCorp Terraform Associate).
DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira







