Telesales Executive

Job Title : System Support Engineer – L1

Experience : 2.5+ Years

Location : Mumbai (Powai)

Shift : Rotational

Role Summary :

Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes.

Key Responsibilities :

• Provide phone/email support and own user issues end-to-end.
• Log, track, and update tickets in Jira/Freshdesk.
• Troubleshoot Linux/UNIX systems, web servers, and databases.
• Escalate unresolved issues and communicate during downtimes.
• Create knowledge base articles and support documentation.

Mandatory Skills :

Linux/UNIX administration, Apache/Tomcat/JBoss, basic SQL databases (MySQL/SQL Server/Oracle), scripting knowledge, and ticketing tools experience.

Preferred :

• Banking/Financial Services domain exposure and client-site support experience.
• Strong communication skills, customer-focused mindset, and willingness to work in rotational shifts are essential.

Strong Computer Networks & Operating Systems Profile

Mandatory (Experience): Must have 2+ years of hands-on experience in Computer Networks and OS

Mandatory (Skills 1): Must be Proficient in Linux/Unix commands and practical coding knowledge

Mandatory (Skills 2): Must have strong Knowledge of Operating System and Network fundamentals like SI & TCP/IP models, Protocols(TCP, UDP, IP), Firewalls, VPNs, encryption (SSL/TLS), Process scheduling, multitasking, memory management etc

Mandatory (Exclusion): Don't source from Physicswallah and Scaler (No hire policy)

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.
• Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

Preferred

• Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
• Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa

Job Title: Chief Manager - Product & Buying (Apparel Retail Brand)

Location: Gurgaon, India

Experience Required: 10-15 years in Apparel retail brand

Industry: Textile / Apparel / Garment Accessories/ Retail

Department: Sales & Business Development

·        Develop and implement detailed seasonal product plans, aligned with business goals.

·        Present range and sign off Business Unit (BU) plans in coordination with the Buying and Merchandising Head.

·        Book product quantities to support launches and adapt to in-season sales trends.

·        Analyze sales data to support informed buying decisions.

·        Work closely with suppliers to revise production flows based on sales performance and maximize sell-through.

·        Set and review targets for sales, margins, stock levels, commitments, and availability.

·        Contribute to the operating plan review and capture key learnings for future planning.

·        Manage catalogue intentions and the In-Range Presentation (IRP).

·        Lead planning and execution for all markdown and promotional periods.

·        Monitor supplier performance and ensure timely agreement and alignment on range production plans.

·        Coordinate with suppliers for flow inputs to maintain alignment between production and commitments.

·        Manage production plans to optimize Merchandise Stock Index capacity.

·        Collaborate with the Retail team by providing inputs for store layout planning.

·        Contribute to pricing strategies for new ranges.

·        Maintain competitive awareness and monitor product offerings in the market.

·        Plan, optimize, and review the product catalogue in alignment with store formats and chain performance.

·        Lead implementation of new systems and processes for improved efficiency.

Key Requirements:

·        Create and execute the departments Operating Plan.

·        Select relevant products from the M&S global catalogue to capture trends, drive volume, and meet customer demand.

·        Lead local product development to address market gaps, regional requirements, and margin improvement opportunities.

·        Plan and manage flow and phasing of stock to ensure timely product availability.

·        Ensure buying is aligned with approved plans and meets critical path timelines.

·        Drive in-season development of short lead-time products to improve responsiveness.

·        Develop and scale value fashion lines for Tier 2 markets.

·        Collaborate with Visual Merchandising and Marketing to deliver compelling in-store looks and storytelling.

Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish; 88 O2 74 97 43

Website: www.glansolutions.com

Google search: Glan management consultancy

Job Description:

• Developing strong relationship with existing clients and develop other opportunities..
• Make cold calls, closing sales and working with the client through the closing process.
• Update and create client proposals.
• Clients Retention, Inbound, Outbound and Upgradation.
• Leading and managing the team.
• Attain meetings with prospect clients as per business requirements.
• Marketing of Company & to bring Business Leads for company.
• Conducting market research to identify new revenue opportunities.
•  

Job Types: Full-time.

Salary: As Per Company Norms

Education: Bachelor’s (required),  Master’s (Preffered)

Location: Indore, Madhya Pradesh (Required)

Best Regards,

 HR Department

Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

• The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
• Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
• Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
• Understanding of the commodity markets and its entire value chain across the commodity ecosystem
• Linkages with Agri commodity trade houses, export firms and Agri related corporates.
• Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
• Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
• Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
• Should have lead a team size of ten member’s direct reportees.
• Prior experience in managing technology intensive projects will be highly advantageous for the candidature.