Job Description
§ Configuration & Programming of wireless data modems for IoT
§ NOC based support to field engineering team
§ System provisioning on ERP
§ MIS generation
§ Testing & Debugging
§ Impart technical training
§ Resolve Technical Queries
§ Ensure ticket resolution within TAT
Desired Candidate Profile
- B.Tech/Diploma in Computers, E&C
- Above 75% in Class XII
- Excellent Communication
- Excellent IT skills, Excel, Word, Android
- Team player
- Calm, mature & able to handle difficult situations
- High Energy
- Self Motivated
Shubham Vishwakarma
Full Stack Developer - Averlon
About Geotrackers MRM Pvt Ltd
About
About company
Geotrackers, is a technology company offering end to end solutions that help organizations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organizations with a sizeable fleet of vehicle or sales & service personnel. Our solutions are used by over 1000 organizations across industry sectors like logistics, transportation, food processing, mining, cash logistics and many other industries, such as TATA Steel, ICICI Bank, DTDC, IOCL and many more. We are head quartered at Delhi, with office at Pune, Mumbai, Chennai, Kolkata, Indore, Bangalore, Hyderabad, Ahemdabad, Raipur, Kanpur, Chandigarh.
Candid answers by the company
Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms.
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Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
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opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
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partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
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troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
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· Configure and manage database backup and restore, participate in Disaster Recovery
· Create and maintain documentation, procedures and best practice guides for database deployment and maintenance.
Adobe Illustrator- Be creative, with a good eye for a picture
- Have excellent technical and Photographic and Video graphic skills.
- Have good communication and people skills.
- Have good IT skills, especially with computer programs such as Photoshop, Premier Pro etc.
- Ability to use different types of photographic equipment and photography software.
- Understanding of artificial and natural lighting and how it affects different settings, shapes and skin tones.
- A keen eye for detail and a well-developed artistic and creative aesthetic.
- Keeping up-to-date with technology and method in the industry.
- Good Software Knowledge of Adobe Photoshop, Adobe Lightroom.
- Bachelor’s degree in Photography related field.
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- Demonstrable Photographer
skills with a strong portfolio. - Proficiency with editing software- Photoshop, Premiere Pro, Lightroom.
- A strong eye for visual composition.
- Effective time management skills and the ability to meet deadlines.
- Able to give and receive constructive criticism.
- Take the brief to understand specifications and work closely with the team to develop the concept.
- Capture and process images and videos until the desired result is achieved.
- Constantly improve image and video quality using various editing methods.
- Use and maintain modern and traditional technical equipment (cameras, lenses, lights etc).
- Arrange objects, scenes, lighting and background to adhere to specifications.
- Archive photographic images, videos and maintain database.
- Maintain an in depth understanding of photographic and video graphic best practices and procedures.
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- Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas.
- Create artificial light, using flashes and reflectors.
- Perform maintenance tasks necessary to keep equipment working properly.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon