Technical Support Engineer

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.  
• Extreme Ownership: We own our work and its outcomes fully.  
• Proactive Collaboration: Teamwork elevates us all.  
• Pursuit of Mastery: Continuous growth drives us.  
• Effective Feedback: Honest, constructive feedback fosters improvement.  
• Client Success: Our clients’ success is our success. 

Experience Level

This role is ideal for engineers with 6+ years of hands-on software development experience, particularly in Python and ReactJs at scale. 

Role Overview 

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!   

What You'll Do

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement

• AI-First Development Focus
• Leverage AI tools like GitHub Copilot, Cursor, Augment, Claude Code, etc., to accelerate development and automate repetitive tasks.
• Use AI to detect potential bugs, code smells, and performance bottlenecks early in the development process.
• Apply prompt engineering techniques to get the best results from AI coding assistants.
• Evaluate AI generated code/tools for correctness, performance, and security before merging.
• Continuously explore, stay ahead by experimenting and integrating new AI powered tools and workflows as they emerge.

Requirements

What We're Looking For

• Proficiency in some or all of the following: ReactJS,  JavaScript, Object Oriented Programming in JS
• 6+ years of Object-Oriented Programming with Python or equivalent
• 6+ years of experience working with relational (SQL) databases
• 6+ years of experience using Git to contribute code as part of a team of Software Craftspeople

• AI Skills & Mindset
• Power user of AI assisted coding tools (e.g., GitHub Copilot, Cursor, Augment, Claude Code).
• Strong prompt engineering skills to effectively guide AI in crafting relevant, high-quality code.
• Ability to critically evaluate AI generated code for logic, maintainability, performance, and security.
• Curiosity and adaptability to quickly learn and apply new AI tools and workflows.
• AI evaluation mindset balancing AI speed with human judgment for robust solutions.

Benefits

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
• And More: Extra perks to support your well-being and professional growth.

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 UI/UX Design Expertise

✅ Strong experience in UI/UX design for Industry 4.0 applications (e.g., APM, IIoT, Predictive Maintenance).

✅ Ability to design intuitive user interfaces for complex industrial software.

✅ Experience in wireframing, prototyping, and creating mockups using tools like:

• Figma
• Sketch
• Adobe XD
• InVision

2️⃣ Data Visualization & Dashboard Design

✅ Expertise in designing visual representations of large datasets (charts, heatmaps, dashboards).

✅ Experience with data visualization tools like:

• Tableau
• Power BI
• ✅ Strong understanding of UX for data-heavy applications used by CXOs and industrial operators.

3️⃣ Industry 4.0 Knowledge & Usability for Industrial Applications

✅ Experience working on Industrial IoT (IIoT), Digital Twins, and Asset Performance Management (APM) platforms.

✅ Familiarity with predictive analytics, real-time monitoring, and industrial decision-making workflows.

✅ Understanding of industrial workflows & standards to ensure UI aligns with industry-specific needs.

4️⃣ Multi-Device & Responsive Design

✅ Ability to design for multi-device usability (desktop, tablets, handheld devices used on shop floors).

✅ Experience in creating mobile-responsive interfaces for field technicians and operators.

5️⃣ Collaboration & Agile Development Experience

✅ Experience working in agile product development cycles.

✅ Strong collaboration skills with:

• Data scientists & engineers (to ensure meaningful data representation).
• Marketing & customer support teams (to maintain design consistency).
• ✅ Ability to iterate designs based on usability testing and feedback.

6️⃣ Innovation & AI-Driven UX Features

✅ Experience in integrating AI-driven UX enhancements (e.g., AI-powered insights, predictive UI elements).

✅ Familiarity with edge computing & cloud-based systems in industrial settings.

7️⃣ Compliance & Accessibility

✅ Knowledge of industry standards & accessibility guidelines (e.g., WCAG for inclusive design).

✅ Experience in developing design libraries & systems to maintain consistency across applications.

Bonus Skills (Good to Have)

➕ Coding knowledge in HTML, CSS, JavaScript (not mandatory but helpful for working with dev teams).

➕ Experience with 3D UI/UX for Digital Twins or AR/VR interfaces.

➕ Understanding of cybersecurity principles in industrial applications.

Critical Takeaway:

This role is highly specialized in designing user interfaces for industrial applications, with a strong emphasis on data visualization, usability, and multi-device accessibility. The UI/UX Engineer must have deep experience in Industry 4.0 tools, predictive analytics, and industrial workflows while collaborating with cross-functional teams to enhance the usability of complex software platforms.

Talent Acquisition Executive

• Should be currently a Dedicated recruiter
• Exp- 2-3+ years
• CTC- 40-45 in hand per month + incentives
• IC- Individual contributor role
• Excellent communications (Verbal + written)
• Qualification – Any graduation
• Shift- 8.5 hours
• 6 days working
• Location: Prabhadevi

JD:

• Onboarding, induction, employee engagement, employee retention.
• Candidate who is open to learn and trainable even if currently does not posses the experience, will be considered if he/she is excellent as a TA

Autohangar has 12 branches around hence candidate should be open to travel for specific meetings.

Candidates preferred from Domains- Consultants/product based/BPO/Insurance companies

• Contribute to all stages of the software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals

• Qualification: BE / B.Tech / ME / M.Tech
• You must have Experience of 3 - 7 years
• You must be proficient in Embarcadero Delphi10.3 or above Framework, Object oriented programing, clean code, Design patterns, Dependency Injection, Multithreaded programming
• Experience in cloud technology and mobile development
• Experience in using below libraries or equivalent
• DMVC Framework
• Mars Curiosity
• Developer Express
• FireDAC, ADO framework, TMS Aurelius
• Spring4d
• FMX Technology
• Knowledge on Cloud computing, IoT, Java script, Type script, Angular
• Good understanding of DevOps
• Experience in using ALM/Configuration management tools e.g. GIT
• Prior work experience in SQLite required
• You must be conversant with Agile software development processes / methodologies

What You Need to Succeed

• As a Delphi developer, you will understand, analyze and implement the requirements
• Create world class products using your knowledge in Delphi Framework and Libraries, OOPS programming skills, Design principles patterns
• Work with technologies : Cloud computing, IoT, Java script, Type script, Angular, Java
• Design, development and testing of new features in the applications
• Design implement DevOps Best practices, establish standards and policies for managing source code and continuous integration/delivery
• Responsible for regular communication with others involved in the development process
• Implement, test, and bug-fix functionality
• Participate as a team member in fully agile Scrum deliveries
• Experience in working with international environment with a multicultural team
• Exhibit excellent team spirit and good in communication

• 12+ years of experience in software development with least 3 years of experience as an Enterprise Architect
• Proven and demonstrable experience in creating scalable solutions
• Proven experience with leading large-scale builds, with multiple squads running at the same time
• Familiar with production Cloud / DevOps environments
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions
• Good leadership and motivational skills
• Excellent interpersonal, oral, and written communication skills
• Experience in modeling and graphic representation

Technology / Tools :-

• Digital Lending Stack
• SFDC
• AWS services

Good to have skills:-

• Open-source contribution
• SFDC certification
• TOGAF 9 Certification

Key responsibilities

• Evaluate internal functions, business development strategies, and IT processes; suggest improvements
• Create business architecture models to reflect the organization's strategies and goals; create and implement business visions and goals by solutioning new implementations/improvements
• Facilitate decision making on technology architecture, build versus buy strategies and vendor (keeping in mind the IT cost)
• Architectural leadership in the resolutions of inter-program and inter-project issues; problem solve on tech challenges faced
• Audit compliance with the Enterprise Architecture standards
• Ongoing publicity and communication of the Enterprise Architecture both within the IT community, and the business units
• Ongoing research and assessment of new analysis approaches for potential use within the Enterprise
• Mentor and Coach the technical team to effectively build solutions; organize training to improve employees' knowledge and skills for future organizational growth
• Thought partner with the CIO on people, process, and platform decision

•  Lead the design and implementation of our new web-based user interface for our partner management service
  •    Work effectively with product management, UX designers and backend engineers
  •    Commit to deliver high quality, robust, and accessible user interface
  •    Follow software development best practices including writing unit tests and perform code reviews
  •    Build reusable components and libraries and optimize for maximum performance
  •    Provide production deployment support and troubleshooting

What you need to be ready: 

•  Minimum 3+ years of experience in UI Development
•  Thorough understanding of React.js and its core principles with minimum 2 years of experience
•  Prior experience in building customer facing web Application
  •    In-depth knowledge of HTML, Typescript/JavaScript, CSS/Sass, and related frameworks and libraries
  •    Thorough understanding of React.js and its core principles with minimum 2 years of experience
  •    Experience in Single Page Application architecture
  •    Proficient in writing tests using Jest, Mocha or any similar framework
  •    Strong computer science fundamentals in design, data structures, and problem solving
  •    Excellent troubleshooting skills