Technical Content Writer Intern

Review Criteria:

Mandatory:

• Strong AI Runtime Engineering (Lead / Staff) Profiles
• Must have 4+ years of software engineering experience
• Must have proven 1+ years of experience designing, building, and owning AI runtime infrastructure supporting distributed training and/or inference at scale
• Must have hands-on experience optimizing deep learning runtimes such as PyTorch, TensorFlow, etc
• Must have strong low-level performance engineering experience, including profiling, debugging, and optimizing system throughput, latency, and reliability
• Must have experience leading or mentoring a team, including technical guidance, code reviews, and delivery ownership
• Must have strong programming skills in Python, Java, C++ , etc

Preferred:

Experience with Kubernetes, Ray, TorchElastic, or custom AI job orchestration frameworks

Exposure to LLM training pipelines, checkpointing, elastic or distributed training orchestration

Role & Responsibilities:

As Lead/Staff AI Runtime Engineer, you’ll play a pivotal role in the design, development, and optimization of the core runtime infrastructure that powers distributed training and deployment of large AI models (LLMs and beyond). This is a hands-on leadership role - perfect for a systems-minded software engineer who thrives at the intersection of AI workloads, runtimes, and performance-critical infrastructure. You’ll own critical components of our PyTorch-based stack, lead technical direction, and collaborate across engineering, research, and product to push the boundaries of elastic, fault-tolerant, high-performance model execution.

What you’ll do:

Lead Runtime Design & Development:

• Own the core runtime architecture supporting AI training and inference at scale.
• Design resilient and elastic runtime features (e.g. dynamic node scaling, job recovery) within our custom PyTorch stack.
• Optimize distributed training reliability, orchestration, and job-level fault tolerance.

Drive Performance at Scale:

• Profile and enhance low-level system performance across training and inference pipelines.
• Improve packaging, deployment, and integration of customer models in production environments.
• Ensure consistent throughput, latency, and reliability metrics across multi-node, multi- GPU setups.

Build Internal Tooling & Frameworks:

• Design and maintain libraries and services that support model lifecycle: training, check pointing, fault recovery, packaging, and deployment.
• Implement observability hooks, diagnostics, and resilience mechanisms for deep learning workloads.
• Champion best practices in CI/CD, testing, and software quality across the AI Runtime stack.

Collaborate & Mentor:

• Work cross-functionally with Research, Infrastructure, and Product teams to align runtime development with customer and platform needs.
• Guide technical discussions, mentor junior engineers, and help scale the AI Runtime team’s capabilities.

Ideal Candidate:

• 5+ years of experience in systems/software engineering, with deep exposure to AI runtime, distributed systems, or compiler/runtime interaction.
• Experience in delivering PaaS services.
• Proven experience optimizing and scaling deep learning runtimes (e.g. PyTorch, TensorFlow, JAX) for large-scale training and/or inference.
• Strong programming skills in Python and C++ (Go or Rust is a plus).
• Familiarity with distributed training frameworks, low-level performance tuning, and resource orchestration.
• Experience working with multi-GPU, multi-node, or cloud-native AI workloads.
• Solid understanding of containerized workloads, job scheduling, and failure recovery inproduction environments.

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Java/Python Developer(60% Java - 40% Python) - Mid Level Hands On Strong Developer

- 3 Years to 5 Years - Level 2

- 5 Years to 7 Years - Level 3

Location - Mumbai Commerz3 Office Only

He/She candidate must possess a strong technology background with advanced knowledge of Java

and Python based technology stack.

Java, J2EE, Spring MVC, Python, JPA, Spring Boot, REST API, Database, Playwright, CI/CD pipelines

. At least 3 years of Hand-on Java EE and Core Java experience with strong leadership qualities.

. Experience with Web Service development, REST and Services Oriented Architecture.

. Expertise in Object Oriented Design, Design patterns, Architecture and Application Integration.

· Working knowledge of Databases including Design, SQL proficiency.

. Strong experience with frameworks used for development and automated testing like SpringBoot, Junit, BDD etc.

. Experience with Unix/Linux Operating System and Basic Linux Commands.

. Strong development skills with ability to understand technical design and translate the same into workable solution.

. Basic knowledge of Python and Hand-on experience on Python scripting

. Build, deploy, and monitor applications using CI/CD pipelines.

We are looking for a senior SaaS Inside sales professional who can drive software products sales in India & International markets. You are someone who likes working with data and insights and making decisions based on it. An eager candidate to make an impact at Xoxoday and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.The AVP Inside sales ll work closely with the founders & CXOs on sales and demand generation.

• Should be able to set up the inbound, outbound process globally 
• To be responsible for setting up SMB sales engine for global markets 
• Expert in defining GTM initiatives and rolling this out with proper tracking 
• Collaborate with other functions in order to develop sales strategy for enhancing the company's growth
• Effectively create and articulate ROI in various negotiations
• Ensure that the organisation meets its stipulated growth goals
• Adept in using best of technology and practices to scale the operations. Hands on knowledge of tools like Hubspot, Outreach, Demandbase, Lusha, etc ll be required. 
• Should be able to maximise salesperson efficiency and output through mentoring and counselling. 

• Overall experience of 8-10 years out of which atleast experience of 3 to 4 years in setting up the process for a SaaS company in India selling to global markets 
• Working out of the Bangalore office and mostly in USA time zone
• Hands on experience to pick initiatives and work himself and then train team on calling pitch, email formats, campaigns creation and handling inbound engine.
• Is deeply analytical, comfortable navigating data and working in ambiguity.
• Exemplary communication and relationship building skills at all levels from senior executives to Individual Contributors.

You will closely work with the sales leadership. You ll have interactions with sales teams and marketing teams globally. 

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interviews. There ll be three rounds of interviews. 

LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.

Responsibilities:

• Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
• Develop a trusted advisory relationship with client stakeholders, executive sponsors and
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
• Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
• Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude

Requirements:

• Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
• 4 - 7 years of experience in enterprise or business development in a technology company
• Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
• Expertise to work on executive presentations, advanced CRM and other sales & marketing-focused automation tools is a plus
• Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• A confident and dynamic working persona, which can bring fun to the team, and sense of humour, is a plus
• Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target-based sales