Technical Architect

A SaaS startup founded in April 2020.

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers.

We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization. 

About you:

● 3- 5 years of experience

● Expertise in the following areas ○ Java ○ HTTP Protocol

● You’ve heard of or worked with some of the following tech stacks/products

○ Spring

○ PostgreSQL

○ Redis ○ Docker

○ Message brokers

○ GitHub

● These non-functional areas are familiar to you

○ Performance

○ Debugging

○ Log management

Nice to have:

● Familiarity with AWS 

What’s in it for you?

● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

● Growth: You could easily and quickly transition into other roles you might like.

● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more

Join an innovative and groundbreaking cybersecurity startup focused on helping customers identify, mitigate, and protect against ever-evolving cyber threats. With the current geopolitical climate, organizations need to stay ahead of malicious threat actors as well as nation-state actors. Cybersecurity teams are getting overwhelmed, and they need intelligent systems to help them focus on addressing the biggest and current risks first.

We help organizations protect their assets and customer data by continuously evaluating the new threats and risks to their cloud environment. This will, in turn, help mitigate the high-priority threats quickly so that the engineers can spend more time innovating and providing value to their customers.

About the Engineering Team:

We have several decades of experience working in the security industry, having worked on some of the most cutting-edge security technology that helped protect millions of customers. We have built technologies from the ground up, partnered with the industry on innovation, and helped customers with some of the most stringent requirements. We leverage industry and academic experts and veterans for their unique insight. Security technology includes all facets of software engineering work from data analytics and visualization, AI/ML processing, highly distributed and available services with real-time monitoring, integration with various other services, including protocol-level work. You will be learning from some of the best engineering talent with multi-cloud expertise.

We are looking for a highly experienced Principal Software Engineer to lead the development and scaling of our backend systems. The ideal candidate will have extensive experience in distributed systems, database management, Kubernetes, and cloud technologies. As a key technical leader, you will design, implement, and optimize critical backend services, working closely with cross-functional teams to ensure system reliability, scalability, and performance.

Key Responsibilities:

• Architect and Develop Distributed Systems: Design and implement scalable, distributed systems using microservices architecture. Expertise in both synchronous (REST/gRPC) and asynchronous communication patterns (message queues, Kafka), with a strong emphasis on building resilient services that can handle large data and maintain high throughput. Craft cloud solutions tailored to specific needs, choosing appropriate AWS services and optimizing resource utilization to ensure performance and high availability.
• Database Architecture & Optimization: Lead efforts to design and manage databases with a focus on scaling, replication, query optimization, and managing large datasets.
• Performance & Reliability: Engage in continuous learning and innovation to improve customer satisfaction. Embrace accountability and respond promptly to service issues to maintain and enhance system health. Ensure the backend systems meet high standards for performance, reliability, and scalability, identifying and solving bottlenecks and architectural challenges by leveraging various observability tools (such as Prometheus and Grafana).
• Leadership & Mentorship: Provide technical leadership and mentorship to other engineers, guiding architecture decisions, reviewing code, and helping to build a strong engineering culture. Stay abreast of the latest industry trends in cloud technology, adopting best practices to continuously improve our services and security measures.

Key Qualifications:

• Experience: 10+ years of experience in backend engineering, with at least 5 years of experience in building distributed systems.
• Technical Expertise:
• Distributed Systems: Extensive experience with microservices architecture, working with both synchronous (REST, gRPC) and asynchronous patterns (SNS, SNQ). Strong understanding of service-to-service authentication and authorization, API rate limiting, and other critical aspects of scalable systems.
• Database: Expertise in database technologies with experience working with large datasets, optimizing queries, handling replication, and creating views for performance. Hands-on experience with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., DynamoDB, Cassandra). Expertise in various database technologies and deep experience with creating data models that provide consistent data views to the customer while data is being morphed, handling data migrations, and ensuring data integrity and high availability.
• Kubernetes: In-depth knowledge of Kubernetes, with experience deploying and managing services in Kubernetes clusters (EKS, AKS). Strong understanding of pods, services, networking, and scaling applications within Kubernetes environments.
• Golang: Proven experience using Golang as the primary programming language for backend development. Deep understanding of concurrency, performance optimization, and scalability in Golang applications.
• Cloud Technologies: Strong hands-on experience with AWS services (EC2, S3, DynamoDB, Lambda, RDS, EKS). Experience in designing and optimizing cloud-based architectures for large-scale distributed systems.
• Problem Solver: Strong problem-solving and debugging skills, with a proven ability to design and optimize complex systems.
• Leadership: Experience in leading engineering teams, guiding architectural decisions, and mentoring junior engineers.

Preferred Skills:

• Experience with infrastructure as code (Terraform, CloudFormation).
• Knowledge of GitHub-based CI/CD tools and best practices.
• Experience with monitoring and logging tools (Prometheus, Grafana, ELK).
• Cybersecurity experience.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

Responsibilities: 

• Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
• Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
• Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
• Responsible for architecture and design decisions
• Own stability and performance of the service that you work on
• Work with the Engineering Manager to ship stable software on time
• Contribute to the vision and long-term strategy in your area of expertise

Requirements: 

• 2+ years of experience in a technical lead role designing and building complex backend systems
• 5+ years of professional software development experience
• Excellent knowledge of best practices and coding patterns
• Deep knowledge of backend programming languages like Python and web application frameworks like Django
• Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
• Extensive experience with Linux/UNIX production environments
• Strong sense of quality in terms of both program architecture and code style
• Passion to dig into technically complex problems to troubleshoot and figure out a solution
• Desire to continuously improve and ship the best quality product
• Pragmatic approach to make sure technical decisions align with actual business needs. 
• Good understanding of the trade-offs when building for product value, reliability, or performance
• Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
• An engineering degree is a must(B.E. CS preferred)

Headquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.

Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.

You could log on to https://www.gupshup.io/developer/home">https://www.gupshup.io/developer/home for more information.

Location: Mumbai (Goregaon East )

Roles and Responsibilities:

• Experienced in Java and associated technologies.
• Should have worked with highly scalable web applications
• Good debugging capability
• Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components.
• Product development experience in agile environment will be a big plus though not mandatory.
• Highly Tech Savvy and hands-on. Good exposure into design patterns
• Good understanding of OOPS concepts.
• Experience of working with open source technology and tools.

Regards,
Tina Dsouza