Support Engineer - SharePoint

Job Summary

We are seeking an experienced Microsoft 365 Administrator to manage, support, and optimize our Microsoft 365 environment, with primary responsibility for Exchange Online, SharePoint Online, and Microsoft Teams. The ideal candidate will have strong administration, troubleshooting, security, and user support skills, ensuring high availability, compliance, and seamless collaboration across the organization.

Key Responsibilities

Microsoft 365 Administration

• Administer and maintain Microsoft 365 tenant and related services.
• Manage users, groups, licenses, and Microsoft 365 subscriptions.
• Configure and maintain Microsoft Entra ID (Azure AD) identities, authentication, and access policies.
• Monitor Microsoft 365 service health and resolve operational issues.

Exchange Online

• Administer Exchange Online mailboxes, shared mailboxes, distribution groups, and mail-enabled security groups.
• Configure mail flow, connectors, transport rules, and anti-spam/anti-malware policies.
• Manage retention policies, litigation hold, archive mailboxes, and mailbox permissions.
• Troubleshoot email delivery, Outlook connectivity, and calendar-related issues.
• Support email migrations and hybrid Exchange environments (preferred).

SharePoint Online

• Administer SharePoint Online sites, site collections, document libraries, and permissions.
• Implement governance, storage management, and content lifecycle policies.
• Configure sharing policies and external collaboration.
• Support site creation, customization, and user access management.
• Troubleshoot SharePoint performance and permission-related issues.

Microsoft Teams

• Administer Microsoft Teams, including Teams, channels, policies, and permissions.
• Manage Teams Voice, meeting, messaging, and collaboration policies.
• Configure guest access, external access, and Teams governance.
• Troubleshoot Teams client, meetings, calling, and collaboration issues.
• Support Teams deployment and user adoption initiatives.

Security & Compliance

• Implement Conditional Access and Multi-Factor Authentication (MFA).
• Configure Microsoft Defender for Office 365 security policies.
• Manage Microsoft Purview compliance features, including retention, DLP, eDiscovery, and audit logs.
• Monitor security alerts and recommend improvements based on Microsoft best practices.

Automation & Reporting

• Automate administrative tasks using PowerShell.
• Generate reports on licensing, mailbox usage, Teams activity, SharePoint storage, and security.
• Maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles.

Support & Operations

• Provide Level 2/Level 3 support for Microsoft 365 services.
• Perform root cause analysis and incident resolution.
• Collaborate with infrastructure, security, and application teams.
• Participate in planned maintenance, upgrades, and migration projects.

Required Skills

• Strong administration experience with Microsoft 365.
• Hands-on expertise in:
• Exchange Online
• SharePoint Online
• Microsoft Teams
• Microsoft Entra ID (Azure AD)
• Microsoft 365 Admin Center
• Exchange Admin Center
• SharePoint Admin Center
• Teams Admin Center
• Experience with PowerShell scripting for Microsoft 365 administration.
• Knowledge of Microsoft Defender for Office 365 and Microsoft Purview.
• Strong understanding of DNS records (MX, SPF, DKIM, DMARC).
• Experience with Conditional Access and Multi-Factor Authentication (MFA).
• Excellent troubleshooting and communication skills.

Preferred Skills

• Exchange Hybrid deployment experience.
• SharePoint migration experience (ShareGate, Microsoft Migration Manager, etc.).
• Teams Voice and Direct Routing knowledge.
• Experience with Power Automate and Power Apps.
• Knowledge of Intune (Microsoft Endpoint Manager).
• Experience with Azure administration.

Sharepoint Developer with SPFx @ PAN, India

SPFx

Location: Pan India

Exp: 5+

Shift Timings: 11:30AM to 8:00pm

Requested 2 developers should be skilled in,

• SPFx, Azure Functions, Power Automate, SharePoint List.
• E2E software development lifecycle Agile delivery model in multiple sprints.
• Good communication skill to interact daily with customer during implementation phases and follow all formal communication methodologies.

Strong knowledge with min 3 to 4 years in SPFx (Webparts and Extensions development experience)

• Hands-on experience in SharePoint Online development using SharePoint framework (SpFx), React JS, Typescript, and CSOM.
• Experience in React, jQuery, .Net Framework, HTML5/JavaScript and general web development tools/technologies.
• Total 10+ years experience and a minimum of 3+ years of experience in the SharePoint architect role.
• Hands-On experience developing using Microsoft Azure Logic Apps, PowerApps, PowerBI, and MS Flows
• Strong working knowledge of MS Graph and office.js API
• Experience in SharePoint 2016, SharePoint 2013, and SharePoint Online.
• Good experience in customer handling, team handling, and project management.
• Bachelors or Master s degree in Computer science or Engineering.
• Robust solution architect experience.
• Experience in O365 architecture