Site Reliability Engineer

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

• Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Documents incidents and resolutions and provides updates to the knowledge base where applicable
• Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualifications

• 1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
• Strong technical proficiency in hardware and networking
• Good understanding of security best practices in a regulated business.
• Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
• Experience in POS troubleshooting is an edge, ALOHA experience is a plus
• Exceptional English communication skills (written and spoken)

Technology Requirements

• A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
• Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
• All agents must have a working camera to be used during training sessions and 1:1 conversation.
• Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
• Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
• All agents will be required to install third-party software in order to run the screen capture module:
• Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
• All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
• Download and upload speed must be at least 25 MBPS with latency (RTT) of <200ms.
• Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
• RAM: 16 GB

Benefits:

• A fully remote work environment
• This is currently a contract position, offering competitive wages
• Comprehensive training on our products and services.
• Career development opportunities, including internal promotions.
• A positive and growing work culture that values diversity and inclusivity.

We are seeking a dynamic and results-driven IT Staffing Sales Specialist with a strong background in SaaS sales.The ideal candidate will have a proven track record of building client relationships, generating new business, and driving revenue growth in the IT/Cybersecurity/Analytics/Product engineering staffing and SaaS domains For India/APAC Region.

This role requires a combination of strategic thinking, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Client Acquisition & Account Management: Identify, target, and secure new clients for IT/Cybersecurity/Analytics/Product engineering staffing services.

Build and maintain strong relationships with key stakeholders, including HR leaders, hiring managers, and decision-makers in SaaS companies.

Sales Strategy: Develop and execute a sales plan to achieve revenue targets. Leverage market insights to identify opportunities and position IT staffing solutions effectively within the SaaS industry.

SaaS Sales Expertise: Leverage your experience in SaaS sales to understand client needs and align staffing solutions with their technology objectives. Collaborate with clients to identify skill gaps and provide tailored staffing solutions, including contract, contract-to-hire, and direct placement services.

Networking & Business Development: Attend industry events, trade shows, and networking opportunities to build the company’s presence in the IT and SaaS sectors. Maintain a strong pipeline of prospects and consistently achieve or exceed sales quotas.

Collaboration & Reporting: Work closely with recruitment teams to ensure client requirements are met with high-quality candidates. Prepare and deliver sales reports, forecasts, and presentations to management.

Qualifications & Skills Bachelor’s degree in Business, Marketing, IT, or a related field (preferred).

Minimum of 3–5 years of experience in IT IT/Cybersecurity/Analytics/Product engineering staffing sales and SaaS sales. Proven ability to meet and exceed sales targets and quotas.

Strong understanding of IT roles, technologies, and industry trends, especially in SaaS. Exceptional negotiation, presentation, and interpersonal skills. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales automation software.Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications Established network of clients in the SaaS or IT industry. Knowledge of workforce management, talent acquisition, and recruitment trends. Experience with MSP (Managed Service Provider) or VMS (Vendor Management System) environments is a plus.

Oracle HCM Cloud Workforce Consultant

📍 Location: PAN India

🏢 Work Mode: Hybrid

📄 Employment Type: Contract

⏳ Experience: 5–12+ Years

🔎 About the Role

We are looking for an experienced Oracle HCM Cloud Workforce Consultant to drive implementation, configuration, and optimization of workforce solutions. The role involves working closely with HR and business teams to improve workforce efficiency and ensure smooth operations.

💼 Key Responsibilities

• Lead implementation and configuration of Oracle HCM Cloud modules
• Manage workforce administration (employee data, attendance, payroll)
• Optimize workforce processes for better operational efficiency
• Provide training and support to HR teams and end-users
• Perform data analysis to support business decisions
• Ensure compliance with HR policies and labor regulations
• Manage stakeholder communication and workforce-related projects

🧩 Required Skills

• Strong experience in Oracle HCM Cloud
• Hands-on experience in Workforce Administration
• Good understanding of HR processes, payroll, and compliance
• Strong analytical and problem-solving skills
• Experience in stakeholder management and project delivery

⭐ Good to Have

• Oracle HCM Cloud certification
• Experience in workforce analytics and reporting tools

Maintain accurate financial records and statements

Manage daily accounting entries, invoices, and billing

Reconcile bank statements and track company expenses

Assist in preparation of monthly financial reports

Handle basic GST, TDS, and tax-related entries (if applicable)

Work with Excel or Tally to manage accounting data

Communicate with clients or vendors for payment follow-ups

Bachelor's degree in Commerce / BBA / Finance or related field

0–1 year experience in accounting or related field (Freshers welcome)

Basic knowledge of MS Excel and Tally (or other accounting software)

Strong attention to detail and accuracy

Good communication skills (English & Hindi preferred)

Must have a personal laptop and stable internet connection

Technical & Professional
Requirements

• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developer should know Git Repository
• Integration of data storage solutions [RDBMS, NoSQL DB]

• Implementation of security and data protection
• Elementary knowledge of GRAPHQL
• Understanding of performance testing and optimization techniques
• MERN software developer must have good communication & interpersonal skills
• Ability to work independently with minimum supervision.

Type of Work

• 80% Backend 20% Frontend
• Building SAAS products inhouse and working on SI(System integrator) projects for other SAAS companies

• Graduation in computers –Full-time B.E / B. Tech or an MCA degree (Regular Program, no part-time or long-distances courses).

Responsibilities:

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

• Manage and Develop the Digital Performance Channels
• Ownership of Top-line building channels like Google Shopping, Google Remarketing, Third Parties for Remarketing
• Continuously chase ambitious targets of ROAS while maintaining min Top Line thresholds
• Build effective journeys of remarketing to reduce the overlaps and shorten the touchpoints to convert
• Exploration of new channels to drive Performance Marketing
• Be an actor of your channel ecosystem
• Owner mindset, willingness to take initiatives, and accountability to drive closures
• Be the key contact window between Users and the technical team
• Challenge the needs and demonstrate managerial courage towards users satisfaction
• Develop, through your posture, a collaborative working methodology, an environment of trust and responsibility among the product team

AN IDEAL CANDIDATE WILL HAVE

• Passion for sport, you like to enjoy the sport with your teammates
• You have an entrepreneurial mindset, a strong sense of responsibility, autonomy, and drive for results
• Recognized capacity to understand business needs, bring structure in a complex environment, and lead action plans
• Strong data analysis skills, ability to perform data analysis and make data-driven decisions
• You are a technology enthusiast; you care about how things work, and you can successfully collaborate with technical experts
• You are well versed with Google Shopping and Remarketing as a subject
• A prior experience in performance marketing/e-commerce is required.

EXPERIENCE

• 3-12 years of experience in the digital eco-system
• Prior experience in performance marketing agencies is a plus
• A Masters degree in marketing is a plus

REVOS is a smart micro-mobility platform that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, it aims to empower all 2 and 3 wheeler vehicles through AI-integrated IoT solutions that will make them smart, safe, connected. We are backed by investors like USV and Prime Venture.

 Duties and Responsibilities :

• Automating various tasks in cloud operations, deployment, monitoring, and performance optimization for big data stack.
• Build, release, and configuration management of production systems.
• System troubleshooting and problem-solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Evaluate new technology options and vendor products.
• Function well in a fast-paced, rapidly-changing environment
• Communicate effectively with people at all levels of the organization

Qualifications and Required Skills:

• Overall 3+ years of experience in various software engineering roles.
• 3+ years of experience in building applications and tools in any tech stack, preferably deployed on cloud
• Recent 3 years’ experience must be on Serverless/cloud-native development in AWS (preferred)/Azure
• Expertise in any of the programming languages – (NodeJS or Python preferable)
• Must have hands-on experience in using AWS/Azure - SDK/APIs.
• Must have experience in deploying, releasing, and managing production systems
• MCA or a degree in engineering in Computer Science, IT, or Electronics stream