ServiceNow USEM Technical Consultant -(Offshore)

• 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects
• 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod
• Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes
• Experience configuring notifications and inbound email actions, including email-actionable approvals
• Experience with ACL configuration and understanding of role-based access design
• Experience with SLA definitions and task-based SLA behavior
• Experience with Service Catalog record producers and Employee Center / Service Portal configuration
• Proficiency with update set management and promotion across development, test, and production instances
• ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

• 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.
• Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.
• Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.

Roles & Responsibilities

• Develop and customize ServiceNow solutions with strong focus on IRM and Third-Party Risk Management (TPRM).
• Configure and customize TPRM workflows covering third-party onboarding, due diligence, risk assessments and review processes.
• Configure questionnaires, assessment templates, scoring methodologies, risks, controls and control objectives.
• Develop and configure Business Rules, Client Scripts, UI Policies, ACLs, Forms and Catalog components.
• Automate approval and vendor onboarding workflows using Flow Designer.
• Work on ServiceNow scripting using JavaScript and Glide APIs.
• Develop integrations with external systems using REST APIs, Scripted REST APIs and REST Messages.
• Create and customize tables, fields, forms, reports and dashboards based on business requirements.
• Work on ServiceNow Policy & Compliance / Risk & Compliance capabilities wherever required.
• Troubleshoot workflows, approvals, notifications, integrations and other ServiceNow issues.
• Follow ServiceNow development best practices, change management and deployment processes.

Ideal Candidate

1.Strong ServiceNow Developer / ServiceNow IRM / TPRM profiles

2.Mandatory (Experience 1) - Must have minimum 3+ years of overall IT experience with strong hands-on experience in ServiceNow Development, including configuration, customization and implementation.

3Mandatory (Experience 2) - Must have strong hands-on experience in ServiceNow Integrated Risk Management (IRM), with specific experience in Third-Party Risk Management (TPRM)

4.Mandatory (Experience 3) - Must have hands-on experience working on end-to-end TPRM processes, including Third-Party/Vendor Onboarding, Due Diligence, Risk Assessment, Review and Approval workflows

5.Mandatory (Experience 4) - Must have experience configuring and customizing TPRM questionnaires, assessment templates, scoring methodologies, Risk, Risk Statements, Controls and Control Objectives

6.Mandatory (Experience 5) - Must have strong ServiceNow development experience with Business Rules, Client Scripts, UI Policies, ACLs, Forms, Tables and Fields

7Mandatory (Experience 6) - Must have hands-on experience with Flow Designer for workflow automation, including vendor onboarding, approvals and TPRM-related business processes

8.Mandatory (Experience 7) - Must have strong programming/scripting experience in JavaScript and ServiceNow Glide APIs, with hands-on development of client-side and server-side scripts

9.Mandatory (Experience 8) - Must have experience developing integrations with external systems using REST APIs, Scripted REST APIs and REST Messages

10.Mandatory (Experience 9) - Must have strong experience troubleshooting ServiceNow workflows, approvals, notifications and integrations

11.Mandatory (Domain Exclusion) - Candidate must have hands-on development experience in TPRM/IRM; profiles with only ServiceNow ITSM, ServiceNow Administration or generic ServiceNow support experience will not be considered. - Required

12.Mandatory (Age) - Candidate's Age should be below 28 years.

13.Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy

14.Preferred (Experience 1) - Candidates with experience in ServiceNow Policy & Compliance and/or Audit Management modules will be preferred.

15.Preferred (Experience 2) - Candidates with ServiceNow CSA / CIS certifications, particularly certifications related to IRM, Risk, Compliance or relevant ServiceNow modules, will be preferred.

16.Preferred (Experience 3) - Experience with ServiceNow Workspace, instance upgrades, quarterly cloning, deployment/change management and platform optimization will be preferred

17.Preferred (Certification) - ServiceNow CSA or CIS certifications, especially CIS-IRM or CIS-TPRM.

ServiceNow Architect

📍 Location: Indore, Madhya Pradesh | On-site

💼 Experience: 8+ Years

💰 Salary: Best in Class

Must-Have Technologies

• ServiceNow ITSM – Strong hands-on expertise
• ServiceNow Architecture – 3+ years as Architect / Solution Architect / Technical Lead
• ITOM, CMDB, Discovery & Service Mapping
• JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts
• Flow Designer & Integration Hub
• REST & SOAP APIs
• Third-party integrations
• ServiceNow Performance, Security & Best Practices
• ServiceNow Implementation & Upgrade Projects
• Automated Test Framework (ATF)

Good-to-Have

• ITOM Implementation
• Service Portal / UI Builder
• AWS / Azure / GCP
• Performance Analytics
• Agile / Scrum

Certification

• Mandatory: ServiceNow CSA (Certified System Administrator)

What We're Looking For

A strong ServiceNow Architect / Technical Lead who can independently design solutions, lead end-to-end implementations, handle integrations, and guide technical teams.

Immediate Joiners / Short Notice Candidates Preferred

ServiceNow TPRM Sr.Solution Engineer (Offshore)

· Location- Remote

· Contract- 6 months

· Budget- 1.50 lpm

Job Description

Position Description: 

Templar Shield is seeking a highly skilled ServiceNow TPRM Sr. Solution Engineer to provide advisory and technical leadership for the design, optimization, implementation, and sustainment of ServiceNow Third-Party Risk Management solutions. This role translates business needs into practical platform capabilities, prioritizes out-of-box functionality, and delivers solutions aligned with Templar Shield and ServiceNow best practices. 

 ​

Requirements

Primary Objectives:

· Provide advisory support and implementation best practices for ServiceNow Third-Party Risk Management.

· Assess and optimize existing ServiceNow TPRM implementations, including processes, workflows, configurations, and operating practices.

· Review and refine third-party risk tiering, Inherent Risk Questionnaires (IRQ), Vendor Risk Assessments (VRA), and scoring methodologies to improve consistency and alignment with business needs.

· Define and recommend solution options for formally tracking risk mitigation activities in ServiceNow, considering applicable licensing constraints and other business, technical, and operational factors.

· Support the creation, review, and refinement of ServiceNow user stories, acceptance criteria, process designs, test plans, and implementation documentation using Agile/Scrum methods.

· Provide advisory and subject matter expert support for client-led development, testing, validation, defect management, user acceptance testing, rollout planning, and rollout execution.

· Prepare and support project-related documentation, solution demonstrations, and stakeholder presentations.

· Provide post-rollout hypercare, troubleshooting, and knowledge transfer for the TPRM solution in accordance with the applicable project plan or other written agreement.  

· Provide knowledge transfer and advisory support to client personnel for ongoing operation, administration, and sustainment of the TPRM program following project completion.  

· Design, configure, implement, and support TPRM workflows, assessments, notifications, reporting, dashboards, portals, integrations, approval paths, exceptions, and ongoing monitoring.  

· Develop and maintain integrations between ServiceNow TPRM and third-party tools using APIs and web services, including JSON, SOAP, and XML.  

· Create and maintain solution design specifications, configuration records, deployment notes, troubleshooting guidance, and technical knowledge articles. 

· Provide technical guidance and TPRM best practices to client teams; train and mentor junior consultants and administrators.  

· Collaborate effectively with distributed teams and manage assigned work in alignment with client expectations and delivery standards.

Qualifications: 

Core Experience:

· 5+ years of ServiceNow development or implementation experience, including at least 3 years focused on ServiceNow TPRM.

· Bachelor's degree from an accredited college or university, or equivalent relevant professional experience.

· Demonstrated ability to lead technical workstreams, facilitate client discussions, solve complex problems, and exercise independent judgment in a customer-focused consulting environment.

· Excellent written and verbal communication, analytical, documentation, troubleshooting, and teamwork skills.

Technical Skills:

· Strong hands-on knowledge of ServiceNow TPRM and relevant platform capabilities, including Flow Designer, UI Builder, business rules, notifications, UI pages, UI macros, formatters, database views, reporting, dashboards, and role-based security.

· Proficiency in ServiceNow scripting and development, including JavaScript, Glide API, web services, and application configuration; experience with HTML and CSS. Familiarity with React, AngularJS, or Java is beneficial.

· Ability to design TPRM data models, workflow automation, integrations, security roles, reports, and client-specific configurations while maintaining platform upgradeability.

· Knowledge of third-party risk assessment, compliance, control testing, issue management, remediation, internal audit, and continuous monitoring methodologies.

· Knowledge of common security and compliance frameworks, such as NIST SP 800-53, NIST SP 800-171, NIST CSF, ISO 27000 series, PCI DSS, CIS, and NERC CIP. Knowledge of ServiceNow Performance Analytics, ITSM, or ITOM is a plus.

Certifications:

· ServiceNow Certified System Administrator required. ServiceNow Certified Implementation Specialist in TPRM preferred.

Job Description:

Key Responsibilities

• Own the overall ServiceNow architecture — Defining platform strategy, governance standards, and roadmap aligned with business and IT goals.
• Design and implement scalable solutions across multiple ServiceNow modules, including:
• ITSM (Incident, Problem, Change, Request, CMDB)
• CSM (Customer Service Management)
• ITOM (Discovery, Event, Service Mapping, Cloud Management)
• ITAM (Hardware, Software, and Cloud Asset Management)
• SecOps (Security Incident, Vulnerability, Threat Intelligence)
• GRC (Policy, Risk, Audit, and Compliance Management)
• APM (Application Portfolio Management)
• Architect, develop, and optimize Service Portals, Virtual Agent, and Employee Center experiences.
• Lead complex integrations with enterprise systems such as OKTA, Azure AD, Oracle, SAP, Salesforce, JIRA, MS Teams, Active Directory, and monitoring tools via REST APIs, IntegrationHub, and MID Servers.
• Ensure platform performance, scalability, and maintainability through best-practice design and governance.
• Define data models and relationships across CMDB, CSDM, and other configuration elements.
• Enforce security and compliance standards, including ACLs, SSO/MFA setup, and data protection measures.
• Guide and mentor development teams, performing design reviews and code governance.
• Collaborate with business stakeholders to translate requirements into architectural blueprints and technical designs.
• Promote automation, orchestration, and AI-driven efficiencies using Flow Designer, Predictive Intelligence, and AI Search.
• Maintain architectural documentation, reusable frameworks, and solution templates for ongoing improvement.
• Stay updated on the latest ServiceNow features and drive continuous innovation within the platform.

Qualifications

• 10+ years of experience in ServiceNow design, development, and implementation across multiple modules.
• Proven success in architecting large-scale, enterprise-grade ServiceNow solutions.
• Expertise in Flow Designer, IntegrationHub, REST/SOAP APIs, CMDB, and CSDM frameworks.
• Hands-on experience with platform integrations (OKTA, Azure AD, JIRA, Teams, SAP, Oracle, etc.).
• Certifications: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD); Certified Implementation Specialist (CIS) in at least one domain preferred (ITSM, ITOM, SecOps, or GRC).
• Excellent communication, stakeholder management, and technical leadership skills.

Nice to Have

• Experience implementing Virtual Agent, Performance Analytics, Predictive Intelligence, or GenAI capabilities.
• Knowledge of cloud, security, and compliance frameworks (ISO, NIST, SOC2, etc.).
• Background in DevOps, CI/CD pipelines, or Agile delivery using JIRA or Azure DevOps.
• Prior experience establishing a ServiceNow Center of Excellence (CoE) or leading multi-instance strategies

🚨 Hiring: ServiceNow Developer | ITSM + HRSD

We are looking for an experienced ServiceNow Developer to join our team!

🔹 Experience: 6+ Years

🔹 Skills: ServiceNow, ITSM, HRSD

🔹 Location: Bangalore

🔹 Work Mode: Hybrid – 3 Days WFO

🔹 Interview Process:

 • Round 1 – Virtual

 • Round 2 – Face-to-Face (FTF)

🔹 Interview: Tomorrow

📩 Interested candidates, please share your updated resume.

#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening

Job Summary

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
• Build and support REST API integrations with external applications.
• Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
• Translate business requirements into scalable ServiceNow technical solutions.
• Follow ServiceNow development best practices and maintain code quality.
• Collaborate with functional consultants, business stakeholders, and other technical teams.
• Support upgrades, deployments, testing, and production releases.
• Apply ITIL principles while designing and implementing ITSM solutions.

Required Skills

• 6+ years of hands-on experience in ServiceNow development.
• Strong experience in ServiceNow ITSM and HRSD.
• Excellent knowledge of JavaScript and ServiceNow scripting.
• Strong experience with Service Catalog.
• Hands-on experience with REST API integrations.
• Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
• Good understanding of ITIL processes and ITSM best practices.
• Experience in troubleshooting, debugging, testing, and deployment activities.
• Strong communication and problem-solving skills.

Preferred

• ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
• Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
• Experience working in enterprise ServiceNow environments.

Notice Period

Immediate joiners to candidates with a maximum 15-day notice period preferred.

 Position: ServiceNow Developer – Hardware Asset Management (HAM)

Location: Gurgaon / Bangalore (WFO)

Total Experience: 12+ Years

Budget - 24-25 LPA

Notice Period- Immediate to 20 days (maximum serving notice period)

NOTE: Need a very strong profile with excellent communication skills

Skills:

* 12+ years of overall IT experience with strong ServiceNow development background.

* Hands-on experience with ServiceNow HAM / HAM Pro implementation.

* Strong knowledge of Asset Management, CMDB, CSDM, ITSM, Discovery, and Procurement workflows.

* Experience with ServiceNow scripting: Business Rules, Client Scripts, Script Includes, UI Actions, ACLs, Glide APIs.

* Strong experience in Flow Designer, IntegrationHub, REST/SOAP APIs, MID Server, Import Sets, and Transform Maps.

* Good understanding of hardware asset lifecycle, stockroom management, inventory audits, model normalization, and compliance tracking.

* Experience in integrating ServiceNow with tools like SCCM, Intune, JAMF, Ariba, SAP, Oracle, or other enterprise systems.

* Strong debugging, troubleshooting, and performance optimization skills.

* Ability to work with architects, business analysts, process owners, and client stakeholders.

Preferred Skills

* ServiceNow certifications such as Certified System Administrator or Certified Application Developer or Certified Implementation Specialist – Hardware Asset Management

* ITSM / CMDB / Discovery certifications

* Experience with HAM Pro features such as asset refresh, asset reservations, disposal orders, audits, and normalization.

* Knowledge of ITAM governance, audit controls, and compliance reporting.

* Experience in Agile/Scrum delivery environments.

Senior Developer - CSM/SPM

Work Location: Gurgaon

Experience: 5–8 Years (Mid to Senior Level)

Job Description

We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.

Key Responsibilities

Must Have:

1. Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
2. Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
3. Write server-side and client-side scripts for CSM applications and enhancements.
4. Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
5. Collaborate with stakeholders to gather requirements and translate them into technical solutions.
6. Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
7. Proficiency in building automation using Flow Designer and Integration Hub.