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Senior Techops Engineer
Senior Techops Engineer

Senior Techops Engineer at Opteamix · Remote only · 3 - 6 years · Profitable · Remote only · Posted 29 Sep 2026

Opteamix's logo

Senior Techops Engineer

manipriya Arumugam's profile picture
Posted by manipriya Arumugam
3 - 6 yrs
Best in industry
Remote only
Skills
JIRA
System Administration
Workflow

Jira design and configuration:

Design and configure a centralized landing page/dashboard in Jira for request intake.

Create and manage Jira boards with tailored JQL filters.

Manage custom workflows, issue types, fields, and screens to support the request lifecycle.

Automation and request routing:

Develop and implement Jira Automation rules to direct requests based on defined routing criteria (e.g., components, labels).

Establish fallback and alert mechanisms for misrouted or failed automation flows.

Access and permissions:

Define user roles and permission schemes for secure and scoped access across groups.

Set up board-level access controls and validate role-based restrictions.

System administration and governance:

Perform system health checks, troubleshooting, and regular Jira maintenance.

Implement audit logging, change management, and configuration documentation.

Collaboration and Agile delivery:

Collaborate with stakeholders to gather requirements and ensure alignment with project goals.

Support sprint planning and delivery with Agile board setup and backlog grooming.

Integrations:

Maintain integration hygiene across Jira, Confluence, and external systems (e.g., CI/CD, monitoring).

Mandatory skills

Mandatory Skills

Desired Skills

Jira Administration:

Jira Software configuration (projects, boards, workflows, schemes)

Jira Automation (native and ScriptRunner/Groovy scripting)

Jira Query Language (JQL)

Issue security, permission schemes, user/group management

Agile and Scrum board management

TechOps & System Administration:

Basic Linux/Unix system administration (e.g., log inspection, service restarts, file permissions)

User and access management (LDAP/AD integration experience is a plus)

Shell scripting or automation scripting (e.g., Bash, Python)

Experience working with Atlassian tools in a self-hosted or Data Center environment

Familiarity with monitoring tools (e.g., Prometheus, Grafana, Datadog) for Jira uptime and performance

Understanding of networking basics (DNS, firewalls, reverse proxies)

Backup, recovery, and configuration export/import in Jira

Knowledge of Jira Service Management (JSM) and customer portals

Experience with Confluence, including knowledge base and linked documentation

Hands-on with CI/CD tools (e.g., Jenkins, GitLab, Bamboo) for DevOps collaboration

Atlassian Certifications (e.g., ACP-100, ACP-600)

Exposure to cloud infrastructure (AWS, Azure) for Jira Cloud migrations or integrations

Qualifications

Bachelor's degree in computer science, Information Technology Engineering or a related field.

Strong analytical, troubleshooting, and problem-solving skills.

Good verbal and written communication skills.

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Shubham Vishwakarma

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About Opteamix

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Opteamix is a digital automation technology consulting firm with deep expertise in Application Development, Robotic Process Automation, AI, DevOps, Enterprise Mobility, ITOps, and Test Automation Services. We are headquartered in Denver, Colorado with a wholly-owned delivery center in Bangalore, India.


We ensure that our clients are always ahead of the curve by leveraging futuristic technologies to co-create a better tomorrow, today. Since the founding of the company in 2012, we have focused on solving our client’s business problems using digital technology.


Keeping a close eye on current market trends and emerging technologies is how we understand and further strengthen our technical know-how. We combine deep business knowledge and cutting-edge technology solutions to deliver innovative business solutions leveraging global technology delivery practices.


We deliver a wide spectrum of technology solutions - from legacy technologies to the next generation Robotic Process Automation, AI, and Machine Learning solutions.

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Mandatory (Experience 2): Must have experience collaborating with business, development, QA, and architecture teams to define project goals and success criteria

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Mandatory (Experience 3): Must have hands-on experience facilitating sprint planning, backlog grooming, and daily stand-ups for efficient Agile/Scrum execution

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Mandatory (Experience 5): Must have experience mentoring and leading a team of developers

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Mandatory (Skill 1): Must have strong command of Agile, Scrum, and Waterfall methodologies (Fixed Bid project experience a plus)

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Mandatory (Skill 2): Must have excellent stakeholder management and interpersonal/communication skills to engage senior management and clients

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Mandatory (Tools): Must be hands-on with JIRA, MS Project, and similar tools

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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