Senior Techops Engineer at Opteamix · Remote only · 3 - 6 years · Profitable · Remote only · Posted 29 Sep 2026

Jira design and configuration:
Design and configure a centralized landing page/dashboard in Jira for request intake.
Create and manage Jira boards with tailored JQL filters.
Manage custom workflows, issue types, fields, and screens to support the request lifecycle.
Automation and request routing:
Develop and implement Jira Automation rules to direct requests based on defined routing criteria (e.g., components, labels).
Establish fallback and alert mechanisms for misrouted or failed automation flows.
Access and permissions:
Define user roles and permission schemes for secure and scoped access across groups.
Set up board-level access controls and validate role-based restrictions.
System administration and governance:
Perform system health checks, troubleshooting, and regular Jira maintenance.
Implement audit logging, change management, and configuration documentation.
Collaboration and Agile delivery:
Collaborate with stakeholders to gather requirements and ensure alignment with project goals.
Support sprint planning and delivery with Agile board setup and backlog grooming.
Integrations:
Maintain integration hygiene across Jira, Confluence, and external systems (e.g., CI/CD, monitoring).
Mandatory skills
Mandatory Skills
Desired Skills
Jira Administration:
Jira Software configuration (projects, boards, workflows, schemes)
Jira Automation (native and ScriptRunner/Groovy scripting)
Jira Query Language (JQL)
Issue security, permission schemes, user/group management
Agile and Scrum board management
TechOps & System Administration:
Basic Linux/Unix system administration (e.g., log inspection, service restarts, file permissions)
User and access management (LDAP/AD integration experience is a plus)
Shell scripting or automation scripting (e.g., Bash, Python)
Experience working with Atlassian tools in a self-hosted or Data Center environment
Familiarity with monitoring tools (e.g., Prometheus, Grafana, Datadog) for Jira uptime and performance
Understanding of networking basics (DNS, firewalls, reverse proxies)
Backup, recovery, and configuration export/import in Jira
Knowledge of Jira Service Management (JSM) and customer portals
Experience with Confluence, including knowledge base and linked documentation
Hands-on with CI/CD tools (e.g., Jenkins, GitLab, Bamboo) for DevOps collaboration
Atlassian Certifications (e.g., ACP-100, ACP-600)
Exposure to cloud infrastructure (AWS, Azure) for Jira Cloud migrations or integrations
Qualifications
Bachelor's degree in computer science, Information Technology Engineering or a related field.
Strong analytical, troubleshooting, and problem-solving skills.
Good verbal and written communication skills.

About Opteamix
About
Opteamix is a digital automation technology consulting firm with deep expertise in Application Development, Robotic Process Automation, AI, DevOps, Enterprise Mobility, ITOps, and Test Automation Services. We are headquartered in Denver, Colorado with a wholly-owned delivery center in Bangalore, India.
We ensure that our clients are always ahead of the curve by leveraging futuristic technologies to co-create a better tomorrow, today. Since the founding of the company in 2012, we have focused on solving our client’s business problems using digital technology.
Keeping a close eye on current market trends and emerging technologies is how we understand and further strengthen our technical know-how. We combine deep business knowledge and cutting-edge technology solutions to deliver innovative business solutions leveraging global technology delivery practices.
We deliver a wide spectrum of technology solutions - from legacy technologies to the next generation Robotic Process Automation, AI, and Machine Learning solutions.
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Job Title: Jira Cloud Administrator (ACP-120 Certified)
Experience: 5+ Years
Location: 100% Remote
Employment Type: Full-time / Contract
Compensation / Budget: Up to ₹1,30,000 / month (1.3 LPM)
Shift Timings: 8:00 AM – 5:00 PM IST or 2:00 PM – 11:00 PM IST (2 Client Rotations)
Mandatory Certification: ACP-120 (Atlassian Certified Professional - Jira Administrator for Cloud)
About the Role:
We are looking for an experienced and certified Jira Cloud Administrator with 5+ years of hands-on expertise to manage, configure, and optimize enterprise Jira Cloud ecosystems across global client deployments. You will be responsible for end-to-end administration, complex workflow architecture, automation rules, third-party integrations, and cross-tool collaboration across the Atlassian stack.
Key Responsibilities:
• Lead the end-to-end administration, configuration, and troubleshooting of enterprise Jira Cloud environments.
• Design, implement, and maintain advanced workflows, field configurations, screen schemes, issue types, permission schemes, and notification schemes.
• Build complex, efficient automation rules to reduce manual overhead and improve operational efficiency across client teams.
• Manage user governance, access controls, project roles, security permissions, and licensing across organizations.
• Support and configure Agile boards (Scrum and Kanban), sprint cycles, and custom reporting dashboards for technical and business teams.
• Oversee cross-platform Atlassian integrations, including Confluence Cloud, Bitbucket Cloud, and external third-party marketplace apps.
• Use Jira REST APIs and scripting (Groovy / Python) to automate administrative tasks and facilitate custom system integrations.
Required Qualifications & Skills:
• Experience: 5+ years of dedicated, hands-on administration and engineering in Jira Cloud.
• Certification: ACP-120 (Atlassian Certified Professional in Jira Cloud Administration) is strictly mandatory.
• Architecture & Configuration: Deep expertise in workflows, custom fields, screens, issue type schemes, project templates, and complex JQL queries.
• Atlassian Stack: Strong administration proficiency across Confluence Cloud and Bitbucket Cloud.
• Agile Practices: Proven understanding of Scrum and Kanban frameworks to optimize board configurations for distributed teams.
• Scripting & APIs: Practical experience with Jira REST APIs, ScriptRunner, Python, or Groovy for advanced automations.
• Problem-Solving: High-level troubleshooting capabilities to quickly resolve user-reported incidents, permission conflicts, and scheme mismatches.
• Communication: Excellent verbal and written English communication skills for collaborating with global client teams.
Shift Timing & Work Mode:
• 100% Remote (Work from Anywhere).
• Must be comfortable committing to either:
- Morning Shift: 8:00 AM – 5:00 PM IST, or
- Evening Shift: 2:00 PM – 11:00 PM IST
Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.
Requirements:
- 3-5 years of experience
- Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation.
- Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
- Strong background in accounting and/or financial controlling
- Demonstrates a high level of skill and independence
- Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
- Good knowledge of English
- Experience in accounting and business analysis in the IT industry is highly desirable
- Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
- Good understanding of the software development lifecycle
Duties and responsibilities:
- Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
- Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
- Assists in the analysis of underlying issues and their root causes, and identifies available options
- Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
- Specifies data, data objects, and information flows that align with the needs of the business
- Produces business analysis deliverables using relevant documentation styles in line with company standards
- Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
- Able to translate business requirements into a structured form
- Able to create structure within projects and project teams following Agile principles
- Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
- Understands the entire Policy Lifecycle, after spending 6M in the company
- Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
- Experience with Agile frameworks
- Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems
Role: Project Manager
Experience: 6–8 Years
Location: cochin
Shift: 2nd Shift – 3:00 PM to 12:00 AM IST
Key Responsibilities:
- Manage projects from initiation to delivery.
- Create and maintain project plans, milestones, schedules, and dependencies.
- Track risks, issues, resources, capacity, and project budgets.
- Coordinate with teams and stakeholders and conduct project meetings.
- Assign and monitor tasks to ensure timely delivery.
- Prepare periodic project status reports and meeting minutes.
- Drive stakeholder communication and resolve project challenges.
- Support continuous improvement and post-project reviews.
Mandatory Skills:
- 6–8 years of Project Management experience
- JIRA, Confluence, Smartsheet, MS Office, SharePoint
- Project planning & delivery
- Risk / Issue / Dependency management
- Stakeholder management
- Willingness to work 3 PM–12 AM IST
Hiring: Technical Project Manager / Risk Business Analyst
Location: Bangalore / Mumbai
Experience: 8–10 Years
Employment Type: Full-Time
Job Description:
We are looking for an experienced Technical Project Manager / Risk Business Analyst to manage the ORS roadmap, backlog prioritization, project delivery, and risk-related business requirements. The role involves collaborating with business, risk, trading, and technology teams, managing dependencies, tracking KPIs, preparing business cases, and presenting updates to senior stakeholders.
Must-Have Skills:
- Project Management
- Risk Management
- Business Analysis
- JIRA / JIRA Cloud
- SQL
- Roadmap Planning
Good-to-Have Skills:
Front-to-Back Risk, FRTB, Stress Testing, ETL Tools, Excel, PowerPoint, Dataiku, Big Data, Data Analytics, and Data Governance.
Job Description
Key Responsibilities
- End-to-End Project Delivery: Own project planning, execution, monitoring, and closure, ensuring delivery commitments are met within agreed timelines, scope, budget, and quality standards.
- Project Planning & Governance: Develop and maintain project plans, roadmaps, milestones, resource plans, and delivery schedules. Establish effective governance mechanisms and reporting processes.
- Stakeholder Management: Collaborate with business stakeholders, technology teams, product owners, architects, and senior management to align priorities, manage expectations, and facilitate timely decision-making.
- Multi-Workstream Coordination: Manage multiple concurrent workstreams, track interdependencies, coordinate cross-functional teams, and ensure alignment across project deliverables.
- Risk & Issue Management: Maintain RAID logs (Risks, Assumptions, Issues, and Dependencies), proactively identify delivery risks, develop mitigation plans, and escalate critical issues appropriately.
- Agile Delivery Management: Drive Agile/Scrum ceremonies, sprint planning, backlog prioritisation, progress reviews, and retrospectives, while adapting delivery practices to project requirements.
- Business–Technology Alignment: Work closely with business and technical teams to translate business objectives into actionable delivery plans and ensure requirements are clearly understood and implemented.
- Status Reporting & Metrics: Prepare project dashboards, status reports, management presentations, and KPI-based updates covering delivery progress, risks, dependencies, resource utilisation, and milestones.
- Release & Deployment Coordination: Coordinate testing, UAT, release planning, deployment readiness, go-live activities, and post-implementation support in collaboration with relevant teams.
- Resource & Vendor Management: Coordinate resource allocation, capacity planning, third-party dependencies, and cross-team commitments to ensure efficient project execution.
- Change & Scope Management: Manage scope changes, delivery expectations, project documentation, and approvals through established change-control processes.
- Continuous Improvement: Identify opportunities to improve project delivery processes, governance, communication, and execution efficiency.
Required Skills & Experience
- 10–15 years of overall experience in the IT industry, with substantial experience in project or program management.
- Proven track record of managing complex technology projects involving multiple teams, workstreams, and stakeholders.
- Strong understanding of the Software Development Life Cycle (SDLC), project planning, delivery management, and release processes.
- Hands-on experience with Agile, Scrum, Waterfall, or hybrid project management methodologies.
- Proficiency in project management and collaboration tools such as Jira, Confluence, and Microsoft Project or equivalent tools.
- Experience managing project scope, timelines, budgets, resources, risks, issues, and dependencies.
- Excellent stakeholder management, communication, facilitation, and escalation-management skills.
- Ability to engage with senior business and technology stakeholders and communicate complex project matters clearly.
- Strong analytical, organizational, problem-solving, and decision-making abilities.
- Experience working with global teams across different geographies and time zones.
- Ability to manage competing priorities, drive accountability, and deliver outcomes in a dynamic enterprise environment.
Preferred Technical Skills
- Working knowledge of enterprise application development and integration.
- Exposure to technologies such as Java, Oracle applications, APIs, databases, and enterprise systems integration.
- Understanding of application architecture, testing methodologies, CI/CD pipelines, and release management.
- Experience working with distributed engineering teams, business analysts, QA teams, infrastructure teams, and external vendors.
- Familiarity with project dashboards, delivery metrics, and reporting tools such as Power BI or advanced Excel.
Preferred Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline.
- PMP, PRINCE2, Certified Scrum Master (CSM), or equivalent project management certification is an advantage.
Key Competencies
- End-to-end project ownership
- Project governance and delivery excellence
- Stakeholder and client management
- Multi-workstream planning and execution
- Risk, issue, and dependency management
- Agile delivery and SDLC knowledge
- Executive communication and reporting
- Cross-functional team leadership
- Problem-solving and continuous improvement
QA Project Manager
Location: Kochi, Kerala
Experience: 10–18 Years
Work Mode: Work from Office
Kerala based candidates preferrred
Role Overview
We are looking for an experienced QA Project Manager with 10–18 years of experience in software testing and quality assurance, including strong experience in project management within the QA domain.
The ideal candidate should have a strong QA/testing foundation combined with the ability to independently manage QA projects, delivery, resources, timelines, risks, stakeholders and releases.
This is not a pure QA/Test Lead position. The role requires proven experience in managing QA projects and driving end-to-end QA delivery.
Key Responsibilities
- Own and manage end-to-end QA projects from planning through release and closure.
- Define and execute QA project plans, schedules, milestones and delivery timelines.
- Manage QA resources, allocation, utilization and project priorities.
- Prepare project estimates, effort plans and resource requirements.
- Lead QA teams across multiple projects/workstreams.
- Monitor project progress, deliverables, dependencies, risks and issues.
- Drive SIT, UAT, regression, integration, system and release testing activities.
- Coordinate with Development, Business Analysis, Product, Business and other cross-functional teams.
- Manage client and stakeholder communication and provide regular project status updates.
- Own RAID management, risk mitigation and issue resolution.
- Track testing metrics, quality KPIs and project performance.
- Manage defect lifecycle and ensure timely resolution of critical issues.
- Coordinate with vendors and third-party teams where required.
- Ensure QA deliverables are completed within agreed timelines and quality standards.
- Support release planning, production readiness, go-live and post-release activities.
- Identify process improvements and drive QA best practices across projects.
- Provide leadership, mentoring and direction to QA team members.
Required Skills & Experience
- 10–18 years of overall IT experience, with significant experience in QA/Software Testing.
- Proven experience in QA Project Management / Project Management within the QA domain.
- Strong understanding of STLC, SDLC, Agile/Scrum and Waterfall methodologies.
- Experience managing QA teams and multiple workstreams.
- Strong experience in project planning, estimation, scheduling and resource management.
- Experience in stakeholder/client management.
- Strong experience in risk, issue, dependency and escalation management.
- Experience managing SIT, UAT, regression, integration and release activities.
- Strong reporting and project governance experience.
- Experience with tools such as JIRA, Azure DevOps, HP ALM, TestRail or similar.
- Strong communication, leadership and decision-making skills.
Preferred
- Experience managing enterprise QA projects.
- Experience working with distributed/onshore-offshore teams.
- Experience across banking, insurance, payments, retail, logistics or other enterprise domains.
- QA/Test management certifications such as ISTQB, CSM, PMP or equivalent are an advantage.
Job description:
IT Project Manager – Web Development & Technical Operations
Location: Hiranandani Estate, Thane, Maharashtra
Employment Type: Full-Time | Onsite
Working Days: Monday–Friday
Shift Timing: 11:00 AM – 7:30 PM IST
Experience: 2–6 Years
About the Role
We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.
The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.
Key Responsibilities
- Manage projects from requirement gathering and planning through execution, testing, and final delivery.
- Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
- Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
- Ensure website requirements, designs, content, and other resources are finalized before development begins.
- Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
- Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
- Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
- Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
- Communicate project progress, risks, delays, and resource requirements to management and clients.
- Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
- Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.
Requirements
- 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
- Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
- Working knowledge of website development, software testing, bug tracking, and deployment workflows.
- Basic understanding of server operations, website uptime, and incident management.
- Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
- Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
- Strong organizational, communication, problem-solving, and decision-making skills.
- Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
- Strong ownership, attention to detail, and a process-oriented mindset.
Key Performance Indicators (KPIs)
- On-time project delivery and task completion rates.
- Project turnaround time and reduction in overdue tasks.
- Quality of deliverables and reduction in recurring defects.
- Timely identification and resolution of blockers.
- Website deployment timelines and coordination of technical issues.
- Team productivity, accountability, and process adherence.
- Accuracy of project reporting and effectiveness of process improvements.
What We Offer
- Exposure to international projects and cross-functional technical teams.
- Opportunities to work across web development, QA, IT operations, and digital advertising.
- Professional growth in a collaborative, process-driven environment.
# Hiring: Technical Project Manager (TPM)
*Location:* Bangalore
*Experience:* 8–12 years in software delivery, including 4+ years as a Project Manager/Technical Project Manager
*Qualification:* B.E./B.Tech/MCA
*Travel:* Occasional client-site visits
### Job Description
We are looking for an experienced Technical Project Manager to manage end-to-end software delivery, lead Agile teams, coordinate with clients, and oversee production releases.
### Key Responsibilities
• Manage project scope, timelines, budgets, resources, and deliverables.
• Lead Agile/Scrum ceremonies, sprint planning, and backlog management.
• Handle client communication, project reporting, risks, and escalations.
• Manage production releases, deployments, CI/CD, and rollback plans.
• Lead cross-functional teams of 10–30 members across Development, QA, DevOps, and UI.
• Ensure quality standards, UAT, and timely project delivery.
### Mandatory Skills
• Strong experience in Agile, Scrum, Kanban, and client project delivery.
• Technical background in Development or QA.
• Hands-on experience with Jira, Confluence, or Azure DevOps.
• Knowledge of CI/CD, Git, SDLC, APIs, databases, and AWS/Azure basics.
• Experience managing production releases and cross-functional teams.
• Excellent communication, leadership, and stakeholder management skills.
### Good to Have
PMP, CSM/PSM, SAFe, or ITIL certifications; experience in cloud, AI, or data projects.
*Interested candidates:* Apply with your updated resume highlighting relevant project management, technical, and team leadership experience.











