Senior Students Counsellor

Academic Advisor

Company: UNext Learning Pvt. Ltd.

Location: Bangalore

Experience: 2–6 years

Salary: ₹3–₹4.5 LPA

Job Overview

We are looking for an experienced Academic Advisor to ensure students have a seamless academic experience throughout their programs. The role involves handling student queries, tracking academic progress, coordinating with university departments, and supporting students from admission through program completion.

Key Responsibilities

• Act as the first point of contact for students regarding academic and administrative queries.
• Coordinate between students and university departments to resolve concerns.
• Track and communicate students’ academic progress, requirements, and submission status.
• Handle student queries through calls, emails, and chat.
• Assist students with semester and subject-related queries.
• Make inbound and outbound calls to provide academic updates and support.
• Follow up with students regarding assignments, projects, and other academic requirements.
• Identify and escalate priority issues to the relevant teams and ensure timely resolution.
• Maintain high student satisfaction by providing accurate and timely information.
• Support student re-registration and program completion.
• Follow academic processes and recommend process improvements when required.

Required Skills

• Excellent Communication
• Student Counselling
• Interpersonal Skills
• Problem Solving
• Active Listening
• CRM
• Excel
• Inbound & Outbound Calling

Requirements

• Post-Graduation from a recognized university in Management, Commerce, Journalism, Computer Applications, or Information Technology.
• 2–6 years of experience in academics/student counselling.
• Good knowledge of university academic processes.
• Good computer proficiency, especially in Excel and PowerPoint.
• Ability to adapt to changing situations and handle multiple tasks.
• Willingness to work on weekends on a rotational basis.

Counsellor:

·        Individuals with Strong Convincing, Analytical ability and excellent Communication Skills

·        Talking on assigned Raw data and converting them into Prospects.

·        Talking to prospective clients and converting them into potential clients.

·        Generating References from the existing clients.

·        Ability of Handling Sales and Providing Counselling to the students Regarding study Abroad Options, Admission Requirements, in terms of Country, Programs and Universities on the basis of their Qualifications

·        Giving Comprehensive support by offering end to end process assistance.

·        Owning and hitting/exceeding weekly and monthly targets within assigned leads.

·        Maintaining relations with Clients, Universities and Educational Institutes of different Countries

·        Co-Ordinating with other departments to Streamline the process in regards with Coaching, applications and Visa Process of Applicants

·        Maintaining accurate data of prospect and existing students.

·         Conducting orientations and Informative sessions to educate student about the Study abroad opportunities if required

·        Retaining the clients as and when required 

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.

Role Overview

We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.

Key Responsibilities

• Connect with prospective customers via calls, emails, and virtual meetings.
• Understand students’ academic needs and recommend suitable Infinity Learn programs.
• Achieve and exceed monthly sales targets.
• Build and maintain strong relationships with students and parents.
• Handle objections confidently and close sales effectively.

Requirements

• Minimum 1 year of sales experience (EdTech or education background preferred).
• Strong communication and persuasive skills.
• Goal-oriented and self-driven attitude.
• Comfortable working in a fast-paced environment.
• Proficiency in CRM tools will be an added advantage.

Work Schedule

• Days: Tuesday to Sunday (Monday fixed off)
• Timings: 11:00 AM – 9:00 PM

Why Join Us?

• Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
• Work with an energetic and motivated sales team.
• Opportunity to make a real impact in transforming education across India.

UNext is a next-generation online learning organization focused on the higher education ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions in the online education space. With a best-in-class content and technology stack, UNext offers platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education affordable and accessible to learners anytime and anywhere. Replicating the on-campus experience online, UNext provides an immersive learning experience through a mobile-first LMS platform, access to world-class courses through synchronous and asynchronous learning, modern pedagogy, online assessments, alumni networks, and expert assistance to improve learner outcomes.

Role Overview: - The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and revenue growth objectives. The candidate will be responsible for guiding prospective students through the admission process, understanding their educational needs, and recommending suitable programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

UNext

Job Description – Admission Counsellor

About the Role

UNext is a next-generation online learning organization focused on the higher education

ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and

pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging

technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions

in the online education space. With a best-in-class content and technology stack, UNext offers

platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education

affordable and accessible to learners anytime and anywhere. Replicating the on-campus

experience online, UNext provides an immersive learning experience through a mobile-first LMS

platform, access to world-class courses through synchronous and asynchronous learning, modern

pedagogy, online assessments, alumni networks, and expert assistance to improve learner

outcomes.

Role Overview

The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and

revenue growth objectives. The candidate will be responsible for guiding prospective students

through the admission process, understanding their educational needs, and recommending suitable

programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and

emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment

processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through

conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

Job Details

Location MG Road, Bangalore

Working Days 6 Days a Week

Key Responsibilities

 Provide personalized counselling to students for overseas education

opportunities

 Assess student profiles and recommend suitable universities and courses

 Guide students through the entire admission process (applications, SOPs,

LORs, etc.)

 Assist with visa documentation and interview preparation

 Maintain accurate records of student interactions and application progress

 Build and maintain strong relationships with university partners

 Stay updated on admission requirements, visa policies, and market trends

 Achieve monthly/quarterly enrolment targets

 Participate in seminars, webinars, and promotional activities

Required Skills & Qualifications

 Bachelor’s degree (Master’s preferred)

 Prior experience in study abroad consultancy

 Excellent communication and interpersonal skills

 Strong counselling and convincing abilities

 Knowledge of international education systems

 Ability to work in a target-driven environment

 Proficiency in MS Office and CRM tools

Title: Academic counsellor

Positions: 2

Location: Lucknow

Fixed CTC: Up to ₹7.5 LPA

Incentives: Up to ₹4 LPA

Experience: 2+ years Edtech sales experience (Mandatory)

What we are looking for

·      2+ years of mandatory Edtech sales/counselling experience

·      Excellent verbal and written communication skills

·      Strong counselling, persuasion and objection-handling abilities

·      Proven ability to achieve sales/admission targets

·      Good understanding of the education/EdTech industry

·      Stable career history

·      Customer-focused and target-oriented approach

·      Ability to manage leads and maintain a healthy sales pipeline

Roles and Responsibilities

·      Counsel prospective learners regarding relevant upskilling/education programs.

·      Handle inbound/outbound leads and convert prospects into admissions.

·      Understand learner requirements and recommend suitable programs.

·      Follow up consistently and manage the complete admission cycle.

·      Achieve individual monthly sales/admission targets.

·      Handle objections and negotiate effectively to drive conversions.

·      Maintain accurate lead and sales records in CRM.

Apply now to grow your career in a fast-growing EdTech industry. 

Executive/Senior Executive – Digital Business

● Digital Transformation and Digital Infrastructure Creation: Pioneering the shift towards digital education.

● Course Curation and Content Development: Crafting engaging and relevant learning experiences.

● Managing Digital Classrooms and Learning Delivery Mechanisms: Implementing state- of-the-art technology for effective learning.

● Learner Acquisition: Attracting and nurturing a diverse community of learners. Position Overview: We are seeking energetic, goal-oriented, and empathetic Admission Counsellors to join our growing team. In this role, you will play a pivotal part in helping learners take the next step in their professional development by enrolling in our premium certification programs, offered in collaboration with prestigious institutions such as IIT Patna, IIMs, and other top-tier universities.

Key responsibilities include:

● Call and follow up with potential learners who have attended our workshops.

● Understand their learning goals, career aspirations, and guide them toward enrolling in programs such as Generative AI, Data Analytics, Digital Marketing and other high-demand fields.

● Address queries related to the program, curriculum, benefits, and career outcomes.

● Maintain a structured sales pipeline and update interactions in the CRM.

● Achieve and exceed weekly/monthly enrollment targets.

● Collaborate with the sales and marketing teams to enhance customer outreach.

● Provide regular feedback on customer responses and objections to improve sales strategies.

Key Skills Required:

● Excellent communication and persuasion skills.

● Ability to engage and build relationships over calls.

● Confidence in explaining program details and handling objections.

● Sales mindset with a customer-first approach.

● Basic understanding of AI, Data, Digital Marketing, and emerging tech trends (preferred but not mandatory).

● Self-motivated, target-driven, and eager to achieve success. Experience: 1-2 Years Legal Entity

🚨 We’re Hiring | Academic Counsellor – upGrad

📍 Location: Lucknow

👥 Open Positions: 2

💰 CTC: ₹7.5 LPA Fixed + ₹4 LPA Incentives

What We’re Looking For:

• 2+ years of EdTech Sales experience – Mandatory

• Excellent communication & counselling skills

• Strong sales & conversion mindset

• Stable career track record

• Comfortable working with targets

Key Responsibilities:

• Counsel learners on relevant upGrad programs

• Manage leads and drive conversions

• Achieve monthly sales targets

• Follow up and build learner relationships

🎯 Ideal Candidate: Experienced EdTech sales professionals with strong communication and a proven conversion track record.