Senior Search Engineer (AI / ML, Data Science),

Sr QC Engineer

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.

Position Responsibilities :

Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.

The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.

If you are persistent when faced with complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.

Responsibilities:

- Conduct manual testing for features and updates in web and mobile applications.

- Develop and execute test cases for moderate to complex features to enhance quality.

- Conduct defect analysis to identify root causes, trends, & patterns in software issues.

- Analyze fleet data to pinpoint future investment opportunities.

- Collaborate with testers, developers & others, to resolve product and technical issues.

- Oversee multiple tasks and projects simultaneously with minimal supervision.

Qualifications :

Qualifications:

- Bachelor’s degree in computer science, Information technology, Engineering, or professional degree in accounting.

- Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.

Experience:

- 4+ Years of experience in a manual testing role.

- Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).

Technical Qualifications:

- In-depth knowledge of QA methodologies, tools, and processes.

- Experience with Agile software development practices.

- Experience with performance and/or security testing is advantageous.

- Experience testing web or mobile applications across various browsers, versions, and operating systems.

- Familiarity with automated tools such as Selenium, QTP or other automation tools.

- Basic understanding of SQL and ability to write queries for data validation.

- Familiarity with tools like Postman for API testing.

- Basic understanding of version control systems like Git.

- Proficiency in estimating, scheduling, and task distribution.

- Capable of using creative and analytical approaches, leveraging data-driven decision making to enhance the customer experience

Soft Skills:

- Excellent communication and collaboration skills.

- Strong interpersonal skills for working in a team-oriented environment.

- Ability to manage multiple tasks/projects concurrently.

- Exceptional problem-solving skills and keen attention to detail.

- Ability to work independently and as part of a team in a fast-paced environment.

- Proactive and self-motivated with a strong desire for continuous learning and improvement.

• Minimum 3yrs of exp in building React native apps for android and iOS
• Solid understanding of iOS and Android ecosystems.
• Must have worked on hardware integration with the apps.
• Understanding of various navigation models in mobile apps
• Good at debugging, testing, performance optimization.
• Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

🔥 About this role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey.

If you are expecting a working playbook that you can scale, we are probably not the right fit for you at this point.

However, if you are excited about creating the playbook from scratch, we would love to hear from you 🙂

You will work closely with the founders.

We are looking for a versatile, enthusiastic content marketer with an inclination towards digital long-form content to join our founding team.

As the second member of our marketing team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen 🚀

We don’t write content for the sake of writing content - we only write content that genuinely adds value to our users.

You will be responsible for developing engaging, high-quality, and SEO-friendly content.

Your primary focus will be on creating original content that attracts and engages our target audience, solves their problems, drives organic traffic, and promotes brand awareness.

You will be working closely with the founders and product teams to ensure that the content you produce stays relevant, user-friendly, and SEO-friendly at all times.

You will play a pivotal role in shaping our brand's voice and message and ensuring that our content is engaging and relevant to our target audience.

You will be required to:

• Develop a deep understanding of the user, their pain points, stage of the journey and intent
• Create content formats like videos, blog posts, email campaigns, webinars, eBooks, whitepapers, templates, guides etc, constantly keeping in mind our ICP and buyer persona.
• Hustle your way to find channels to promote the different forms of content that you will create
• Ensure that the content we produce reflects your understanding of their pain points and actually solves it through your content
• Frequently conducting keyword research and incorporating best SEO practices in the content you produce
• Set up personal processes to improve the efficiency and effectiveness of the writing process: Strive to get to the published stage with minimal reviews
• Ensure all-around consistency with regard to the style, fonts, images and tone
• Research competitors and industry trends to come up with content pegs that communicate our USPs and strengths to the correct TG
• Publish high-quality, compelling content within established timelines to achieve outcomes
• Work towards minimizing the time for research by curating high-quality sources for research

📎 Key qualifications

• Minimum 3 years as a content marketer, or similar role in a B2B SaaS company.
• Portfolio with work samples showcasing your writing skills with different forms of content.
• Tech-savvy with the ability to do deep research and explain complex technical matters in a simple manner without using jargon.
• Excellent skill at researching new and obscure topics online.
• Excellent command of the English language (grammar and vocabulary) and a passion for crafting compelling and creative content.
• Excellent communication, verbal, and interpersonal skills.
• Comfort in using tools like Ahrefs, SEMrush, Buzz Sumo, Webflow, Uber Suggest, and ChatGPT, among others.
• Motivated self-starter who likes a fast-paced work environment with multiple active projects.
• Grit and curiosity to learn new topics in great depth.
• Ability to build, manage and motivate a team.
• Self-driven individual with high ownership and strong work ethic
• Previous entrepreneurial experience is a huge plus.
• Experience catering to CFO persona is a plus.
• Familiarity with billing systems, CPQ and accounting systems is a plus.
• Not taking yourself too seriously :)

🤝Good To Have:

• Experience working for an early-stage startup
• Experience with finance/accounting terms or Fintech software
• Experience with hiring and managing interns

Reading the description below might take a few minutes, but we promise it is all worth it.

Let's start with,

The Opportunity :

Apps10X is looking to hire a Sr. Android Developer who possesses a passion to build scalable apps, learn and grow quickly. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

Our ideal candidate has at least 2 to 5 years of experience in Android Development.

What we believe :

• Our number one priority is company culture. our whole belief is that "your culture is your brand
• All the team members are open to converse, helping and teaching.
• You will always be noticed for your better work and rewarded.
• Great work-life balance with the flexibility of you deciding your working hours.

What You'll Do :

• Write well designed, testable, efficient code
• Develop new features and cutting edge user experience
• Work on bug fixing, code optimisation and performance improvements
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Code evaluation and managing the teammates

What We Need You To Have :

• Understanding of kotlin and coroutines.
• Knowledge of design patterns (MVVM and MVI)
• Understanding of dependency injection frameworks like Dagger HILT
• Understanding of RxJava, observable pattern
• Proficient in debugging and analysis skills using ADB
• Good knowledge of memory management, concurrency, and multi-threading
• Experience of working with Test Driven Development
• Experience and passion to built great user experiences
• Good knowledge of OOPS, data structure and algorithms
• B.E/B.Tech degree in Computer Science and/or relevant work experience.
• Previous work experience at startup would be a plus

Experience : 2 to 5 years

Work Location : Bengaluru (Koramangala)

Education : B.E/B.Tech Preferred (Engineering in CSE and Experience in startup would be a plus)

Desired Skills : Android, Kotlin, MVVM, Dagger HILT, Coroutines

Benefits :

• Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That's why we offer a variety of health insurance options to meet your lifestyle. You'll have access to the top providers and physicians available to you and your family.
• Unlimited leaves- No strict leave policies. It's flexible but disciplined.
• Flexible work timings- You decide your work timing. Feel free to work on your productive time, Just that work gets done as per timeline.
• Challenging work- All our products targeted 100+ Million users. One gets to work on scale and experience solving challenging problems.
• Great team- Like-minded talented team to work with
• Career growth- Boost your career growth by 10X more learning and opportunities
• MacBook to work- You decide your machine, however, we prefer Apple
• Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu
• Office lunch - Daily free lunch

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

We know that people are more than what's on their CV. If- this role highlights your experience and gets you excited- please apply!

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Skills:

• Proficiency with JavaScript and HTML5
• Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks
• Experience with Java, JSON, Spring Boot and Hibernate 
• Experience with MYSQL databases
• Familiarity with Linux environments
• Experience with GIT 
• Hands on experience with AWS S3 is preferred
• Experience with web servers & application servers such as Apache and Nginx is good to have.

Responsibilities: 

• Design and develop client-side and server-side architecture
• Develop and manage well-functioning database
• Implementation of approved user interface
• Design and construction of REST APIs
• Server management and deployment for the relevant environment