Senior Motion Graphics Designer

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

SCOPE

Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions. The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. Work closely with IS department management to develop technical solutions to satisfy the business needs of the IS department and other departments using the ServiceNow platform. 

SKILLS & CERTIFICATIONS 

• Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub
• Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages 
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Experience with use of Workflow Editor and Flow Designer
• Understanding of ServiceNow’s license and entitlement structure
• Experience with ServiceNow platform upgrades
• Experience with Automated Testing Framework.

EDUCATION & EXPERIENCE 

• Bachelor’s degree in computer science.

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

About TechWeirdo:

Techweirdo works with fast-growing organizations globally to make them AI-powered.

We are building a community-powered platform that will curate the top 1% of the tech workforce for product companies globally.

Our workforce has been heralded for its exceptional growth, technical competence, and its commitment to its customers.

Techweirdo is looking for a Technical Recruiter at a leading role to strategize, source, orienting and engage top technical talents.

Key Responsibilities:

• Write and post technical job descriptions

• Source potential candidates from hiring platforms

• Build partnerships and negotiate with talent agencies & consultants to improve the sourcing potential

• Innovate on sourcing strategies to hire faster, better, and cost competitively.

• Parse specialized skills and qualifications to screen technical resumes

• Perform pre-screening calls to analyze applicants’ abilities

• Coordinate with IT team leaders, Business teams to forecast department goals and hiring needs

• Participate in tech conferences and meetups to network with IT professionals

• Compose job offer letters

• Onboard new hires

• Promote and withhold the company’s values

• Conduct engagement activities to engage technical teams in performance reviews & contributions

• Help technical team members to enhance their profiles and coordinate with the business teams to align existing tech team members to projects and client requirements

• Keep up-to-date with new technological trends and products

Skills/ Role Requirements:

• Proven work experience as a Technical Recruiter

• Hands-on experience with various interview formats

• Ability to understand and explain job requirements for IT roles

• Familiarity with Applicant Tracking Systems and resume databases

• Strong knowledge of sourcing techniques

• Strong understanding of HR practices and labor legislation

• Excellent verbal and written communication skills

         3+ Yrs Senior Software Engineer - Java Developer 

EMPLOYER: Terra Pay

Headquartered in The Netherlands, TerraPay believes that the smallest payment deserves a borderless journey as safe as the largest. The company has been building an ever-expanding payments highway that empowers businesses to create transparent customer experiences with an uninterrupted, secure, and real-time global passage for every payment, however small or large. Registered and regulated across 25 global markets, TerraPay is a leading global partner to banks, mobile wallets, money transfer operators, merchants, and financial institutions, creating a more expansive and inclusive international financial ecosystem.

With access to payments infrastructure that spans the globe, their partners become beacons of the promise of global financial inclusion.

JOB DETAILS

• Seniority Level: Middle  level
• Industry: Financial Services
• Employment Type: Full-Time (In-Office)
• Job Functions: Information Technology
• Job Location: Bengaluru
• Experience: 3-6 Years

WHAT WILL BE YOUR RESPONSIBILITIES?

• Participate in a full software development lifecycle and write code that is maintainable, clear, and concise.
• Coding, troubleshooting and Multi-threaded applications.
• Producing and refactoring code without assistance.
• Internal team coordination and integration of back end 

SKILLS AND ABILITIES

• Java(J2EE) 
• JSON,SOAP/REST,XML
• Spring MVC, Spring Boot , Spring JDBC, Tomcat, Hibernate
• postgresql

WHAT ARE WE LOOKING FOR?

• Educational Qualification - B.Tech (Computer Science) /M.C.A
• 3-6  years of experience in working as software engineer - Java developer 
• Thorough understanding of coding and testing  
• Expertise with Java(J2EE)  
• Good technical level fluency (spoken and written) in English
• Understands TDD/Performance/Security/Smoke testing.
• Should have knowledge on Junit,SOAPUI,JMeter, postman & other Unit Testing framework.
• Understands feature toggling and version control.miliarity with code versioning tools 

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast-scaling startup in the AdTech space that offers unmatched work opportunities.
• Join us and be certain that you grow up with a growing  MNC 
• You will work in an employee friendly ambience 
• Pick up and drop facility at selected locations 

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•