Tact.ai Career
Tact.ai delivers a new system of workflow for sellers — powered by AI running on edge devices — to transform their everyday sales activities. An AI sales assistant for a frictionless way to work with apps. An intelligent workspace for a frictionless way to work with people. Both built on our conversational AI platform that connects any application to any device. We are a Redwood City, CA based startup located in Bengaluru, India. We are funded by some amazing investors like Amazon, Microsoft, Salesforce, Redpoint Ventures, Accel Partners, Comcast Ventures & Upfront ventures. You can find more about the company, leadership & investors here: https://tact.ai/about/
Recently, we closed our Series-C funding of $27 million. Here is the news about it: https://tact.ai/press/tact-ai-series-c.html
Jobs at Tact.ai
Salesforce Implementation Engineer
at Tact.ai
At Tact.ai, we build products that transform how the sales team can be more productive by removing friction in their day-to-day lives. We believe in making software more human-friendly and relish the challenge of balancing technical details, omnichannel and cross-platform extensibility. Are you obsessed with creating such user experiences?
Tact.ai is seeking talented and highly motivated individuals to join our Go-To-Market (GTM) team and be a key member of Professional Services(or Project Implementation) for Tact.ai products and technology. As a member of the implementation team, you will be primarily responsible for understanding customer requirements and implementing our products to exceed customer expectations.
Desired experience level
- 5+ years developing Salesforce solutions within a client adoption of Salesforce by implementing and customizing Salesforce
- 2+ years leading customer business discovery workshops
- High proficiency in Apex coding and triggers, Visual Force pages & components, SOQL/SOSL
- Proficiency in other standard programming and scripting languages such as JavaScript, Java, Python, etc.
- Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
- Excellent analytical, critical thinking, problem-solving, and prioritization skills.
- Exposure to technologies supporting SaaS applications including XML, Web Services (REST/SOAP)
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Job responsibilities
- Develop proficiency in Tact.ai products/tools and become an expert on customer solutions using the Tact.ai platform
- Help gather and understand customer business requirements and translate them to developed solutions within the functionality of the Tact.ai offering
- Create functional and technical specifications for application solutions
- Implements customer requirements and business processes using Tact.ai Tools, Tests, debugs, and deliver solutions as per the requirements
- Facilitate workshops to showcase Tact.ai solutions and demonstrate value to assigned customers
- Support SIT and UAT processes
- Create and help deliver training to customer
- Manage assigned work across multiple customers
- Perform other project-related responsibilities as assigned
Qualifications and skills- 5+ years of implementing CRM solutions for Fortune 500 customers
- Bachelor’s degree in computers or equivalent/higher
- Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment; perform tasks and activities that may be out of your comfort zone
- Effective at leading and facilitating workshops and training sessions for customers
- Strong knowledge of business processes across disciplines (Sales, Sales Operations, etc.)
- Strong communication and interpersonal skills
- Ability to quickly grasp and distinctly explain technology and business concepts to non-technical users
- Salesforce Administrator or Developer certification(s) or ability to achieve relevant certifications upon hire
Nice to have
- Exposure to Mobile application projects
- Experience with Natural Language Processing (NLP) Solutions and/or Voice recognition
Perks
- Competitive salary
- Stock Options
- Open & flexible work culture
- Generous leave policy
- Insurance coverage
- High growth professional environment
About Us
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
About The Opportunity:
At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers.
Do you relish the challenge of balancing user experience, technical details, optimization, security, and omnichannel and cross-platform extensibility? Are you obsessive about making the end-user experience better?
Join the iOS team at Tact.ai, the only company backed by Amazon, Microsoft, and Salesforce.com.
What You’ll Be Doing:
- Contributing to the design and development efforts for Tact's flagship iOS product
- Operating in small cross-functional project teams and collaborating with product, QA, and backend engineers
- Owning features from inception to design, implementation, and launch
- Maintaining a high code quality standard and continuously improving the development process
You are the ideal candidate, if:
- You are an engineer with 5 - 10 years of experience, who thinks and speaks in Swift/Objective C
- You have a solid understanding of the full life-cycle of mobile app development, testing, and publishing to the app store
- You have a deep understanding of iOS frameworks like UIKit, GCD, and Core Data
- You are an advocate of clean code and an expert in writing maintainable and reusable design components
- You are an efficient multi-tasker, able to smoothly transition between features, bugs, projects, and languages, without breaking a sweat
- You enjoy working with a small, fast-paced, self-driven team and relish the challenge of going above and beyond the call of duty
- You are very good at Data Structures & Algorithms
Good to have:
- Degree in Computer Science or Engineering
- Experience with CRM
- Open-source contributions
Perks:
- High growth professional environment
- Open and flexible work culture
- Generous leave policy
- Insurance coverage
- Stock options
About Us:
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly and McKesson Ventures.
Explore more:
Website: https://tact.ai | Linkedin: https://www.linkedin.com/company/tact.ai/
Tech Lead/Lead Engineer (Server)
at Tact.ai
About Us
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
About The Opportunity
We're looking for a Tech Lead/Lead Software Engineer who loves solving hard-technical challenges at scale, writing highly reusable code, and thinking about how to build better systems while keeping a keen eye on the subtle interaction details that make a product delightful. At Tact, our Engineering teams value Product Intuition just as much as technical knowledge and familiarity with best practices of backend engineering, which ensures that Engineering always plays a big role in deciding the roadmap of the organization as a whole.
What You’ll Be Doing:
- Promote an effective team environment and be the go-to person for any questions within the team
- Drive architectural discussions to build scalable solutions
- Operate in small cross-functional project teams and collaborate with Product, QA, and client teams
- Mentor junior engineers
- Analyze and improve the efficiency and reliability of our infrastructure
- Maintain a high code quality standard and continuously improve the development process
What You Should Have:
- 9+ years of software development experience in Java (preferred), Ruby, etc.
- Strong SQL Experience (MySQL, PostgreSQL)
- Experience working with AWS services like S3, SWF, SNS, etc.
- Experience designing and implementing REST APIs
- Strong interpersonal skills
- Excellent oral and written communication skills and desire to work with small teams in a dynamic start-up culture
- Experience working in an agile environment that follows Scrum or other Agile methodologies with cross-geographic teams
- In-depth understanding of algorithms and data structures
Brownie Points:
- Bachelor or Master’s degree in Computer Science or equivalent/higher
- Experience working with Cross-Geographic teams
- Familiarity with development using voice and text-based channels like Amazon Alexa, Slack, Cortana, etc.
- Experience building up teams from scratch
Perks:
-
Competitive salary
-
Stock Options
-
Open & flexible work culture
-
Generous leave policy
-
Insurance coverage
-
High growth professional environment
Explore more: Website: https://tact.ai | Linkedin: https://www.linkedin.com/company/tact.ai/
QA INTERN – AN OPPORTUNITY FOR FRESH GRADUATES
Are you looking to kick start your career with an AI software product company? We have a fantastic 6-month paid program for fresh graduates to be part of the QA team at Tact.ai, Bangalore where we are looking for QA enthusiastic to learn and work with the latest technology, you will be responsible for testing apps on various mobile & desktop platforms and at the end of a successful program, there will be an option to explore a full-time opportunity with us.
About the opportunity:
At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai engineers.
Do you relish the challenge of balancing user experience, technical details, optimization, security and omni-channel and cross-platform extensibility? Are you obsessive about making the end-user experience better? Join the QA team at Tact.ai, the only company backed by Amazon, Microsoft and Salesforce.com.
What you should have?
- Bachelor's or Master's degree in Computer Science or equivalent of 2021 or 2022 batch
- Certification/Training in QA Testing
- Basic understanding of the automation tools like Selenium or Appium
- Basic knowledge on programming languages like Java, Python, etc.
Note: If you fulfill all the above criteria in “What you should have” section, only then please apply. We are looking forward to talk to you.
Roles and responsibilities:
- Will be working with QA automation team and learning how to automate & test a product.
- Will be responsible to work along with QA team as part of the release cycle.
- During the tenure you will be learning new tools, techniques, frameworks etc. to perform daily task.
Perks:
- Paid Internship
- Mac laptop & iPhone/Android for testing
- Wifi reimbursement
- Medical insurance
- High growth professional environment
- Open & flexible work culture
- Generous leave policy
About us:
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
Explore more:
Website: https://tact.ai|">https://tact.ai
LinkedIn: https://www.linkedin.com/company/tact.ai/
Senior Desktop Development Engineer
at Tact.ai
About The Opportunity:
We're looking for Senior Desktop engineers who equally relish the subtle interaction details that make the product delightful, the hard-technical challenges involved in making a desktop-grade web app, writing highly reusable code, and thinking about how to build better systems. Product intuition is as much a necessity as technical knowledge or familiarity with best practices of front-end engineering. Do you relish the challenge of balancing user experience, technical details, optimization, security, and omni-channel and cross-platform extensibility? Are you obsessive about making the end-user experience better? Join the Desktop team!
What You’ll Be Doing:
-
Build user interfaces that are consistent, thrive under heavy customization that earns the trust of our customers through predictable, reliable & thoughtful interactions.
-
Invent patterns and reusable components that our team can assemble to build powerful software workflows.
-
Ensure the technical feasibility of UI/UX designs
-
Optimize application for maximum speed and scalability
What You Should Have:
- 8+ years of experience developing software products using .NET technologies
- Direct, hands-on experience of web and desktop based .NET development:
- C# .Net, WPF
- Responsive design and Integration with RESTful web services
- Strong written, verbal and interpersonal skills
- Degree in Computer Science or Engineering discipline
- Excellent knowledge of data structures and algorithms
- Proficient understanding of code versioning tools like Git
Bonus Points:
- SQLite or other relational database
- Git
- Start-up experience
Perks:
-
Competitive salary
-
Stock Options
-
Open & flexible work culture
-
Generous leave policy
-
Insurance coverage
-
High growth professional environment
About Us:Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly and McKesson Ventures.
Explore more: Website: https://tact.ai | Linkedin: https://www.linkedin.com/company/tact.ai/
About The Opportunity
At Tact.ai, we build products that transform how users work by removing friction in their day-to-day lives. Instrumental in this goal of making software more human-friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security,, and omnichannel, and cross-platform extensibility? Are you obsessive about making the end-user experience better? Join the QA team at Tact.ai.
What You’ll Be Doing
You will be part of the QA team for Tact.ai, Bangalore. We are looking for QA engineers who are enthusiastic about learning and working with the latest technology. You will be responsible for testing apps on various mobile & desktop platforms.
- Responsible for testing the product end to end.
- Execute and automate test cases, review test artifacts, and document defects.
- Identify software defects and verify bug fixes.
- Independently troubleshoot and reproduce issues, document results, determine root causes.
- Take the lead for complex features, including designing test scenarios, creating test plans, and implementing and executing test cases.
- Create well-written and comprehensive documentation.
- Proactively and effectively communicate at all levels, internally and externally.
What You Should Have
- 2-4 years’ experience in software QA testing.
- Strong Java coding experience.
- Mandatory experience in iOS/Android mobile testing experience.
- Must have experience in Appium/Selenium, Cucumber & TestNG.
- Experience in testing end-to-end solutions.
- Test Planning, test design, and test execution.
- Experience including analysis of requirements and acceptance criteria; coordination with engineers, developers and system architects.
- Demonstrated ability to translate requirements/user stories into test cases.
- Excellent interpersonal, written, and oral communication skills.
- Work effectively in a fast-paced and constantly changing environment.
- Experience in Ad-hoc testing, Network, and memory among other core functionality tests.
Brownie Points
- Knowledge of CRM domain.
- Start-up experience.
- Can join Immediately or within 30 days.
Perks
- Competitive salary
- Stock options
- Generous leave policy
- Insurance coverage
- Open & flexible work culture
- High growth professional environment
About Us
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly and McKesson Ventures.
Explore more
Website: https://tact.ai | Linkedin: https://www.linkedin.com/company/tact.ai/Senior Software Engineer (Server)
at Tact.ai
About Us
Tact.ai is on a mission to help life science organizations nurture meaningful customer engagement through our human-friendly software. Our AI-powered engagement platform empowers field teams to work with their customers in new ways to drive better outcomes. Tact.ai is headquartered in Silicon Valley and is backed by some of the world’s leading firms in venture capital, technology, and healthcare and life sciences, including Microsoft’s venture fund M12, Salesforce Ventures, Novartis, Lilly, and McKesson Ventures.
About The Opportunity
We're looking for Senior Software Engineers who love solving hard-technical challenges at scale, writing highly reusable code, and thinking about how to build better systems while keeping a keen eye on the subtle interaction details that make a product delightful. At Tact, our Engineering teams value Product Intuition just as much as technical knowledge and familiarity with best practices of backend engineering, which ensures that Engineering always plays a big role in deciding the roadmap of the organization as a whole.
What You’ll Be Doing
-
Provide simple and elegant solutions to complex problems
-
Own features from inception to design, implementation, and release
-
Participate in architectural discussions to build scalable solutions
-
Maintain high code quality standards and continuously improve the development process
-
Analyze and improve the efficiency and reliability of our infrastructure
-
Operate in small cross-functional project teams and collaborate with Product, QA, and client teams
What You Should Have
-
4+ years of software development experience in Java (preferred), Ruby, etc.
-
Excellent coding and programming skills
-
Strong understanding of algorithms and data structures
-
Experience designing and implementing REST APIs
-
Strong SQL Experience (MySQL, PostgreSQL)
-
Experience working with AWS services like S3, SWF, SNS, etc.
-
Familiarity with Splunk
-
Excellent oral and written communication skills and desire to work with small teams in a dynamic start-up culture
-
Strong interpersonal skills
Brownie Points:
- BS or MS in Computer Science or related field.
- Experience working with Cross-Geographic teams
- Familiarity with development using voice and text-based channels like Amazon Alexa, Slack, Cortana, etc.
- Experience building up teams from scratch
Perks:
-
Competitive salary
-
Stock Options
-
Open & flexible work culture
-
Generous leave policy
-
Insurance coverage
-
High growth professional environment
Explore more: Website: https://tact.ai | Linkedin: https://www.linkedin.com/company/tact.ai/
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