Senior Billing Manager

Job Description – Billing & Invoicing Specialist

Job Title: Billing & Invoicing Specialist

Experience: 4-6 Years

Department: Title Services / Billing Operations

Employment Type: Full-Time

Job Overview

We are looking for a detail-oriented Billing & Invoicing Specialist with 4-6 years of hands-on experience in billing operations, invoice processing, accounts receivable, and billing research.

The ideal candidate should have strong knowledge of customer invoicing, order entry, reviewing purchase orders and contracts, investigating billing discrepancies, and resolving customer billing disputes. The candidate will work closely with the Sales, Customer Success, Finance, and other internal teams to ensure accurate and timely billing operations.

Key Responsibilities

• Create, review, and process customer invoices accurately and within defined timelines.
• Handle end-to-end billing and invoicing activities.
• Review contracts, purchase orders (POs), and supporting documents to ensure billing accuracy.
• Perform billing research and investigate invoice discrepancies.
• Research and resolve customer billing inquiries, disputes, and payment-related discrepancies.
• Handle order entry and verify order details before processing invoices.
• Manage accounts receivable (AR) activities and follow up on outstanding invoices when required.
• Coordinate with Sales, Customer Success, Finance, and internal departments to resolve billing issues.
• Ensure compliance with company billing policies, procedures, and internal controls.
• Support month-end closing activities and other accounting-related tasks as required.
• Maintain accurate billing records and documentation.

Required Skills & Qualifications

• Bachelor's degree in Commerce (B.Com), Accounting, Finance, or a related field.
• 4–6 years of relevant experience in Billing, Invoicing, or Accounts Receivable.
• Hands-on experience in customer invoice creation and processing.
• Strong understanding of billing operations and order entry processes.
• Experience reviewing contracts, purchase orders, and supporting billing documents.
• Ability to investigate billing disputes and resolve customer discrepancies.
• Good analytical, numerical, and problem-solving skills.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• Proficiency in MS Excel and basic accounting tools.

Preferred Experience

Candidates with practical experience in the following areas will be preferred:

• Billing and Invoicing Operations
• Accounts Receivable (AR)
• Customer Invoice Processing
• Order Entry and Order Management
• Billing Research and Investigation
• Invoice Dispute Resolution
• Purchase Order (PO) and Contract Verification
• Customer Account Reconciliation

Ideal Candidate Profile

We are specifically looking for candidates whose primary work experience has been in Billing and Invoicing Operations, rather than general finance or accounting.

Candidates with hands-on experience in processing customer invoices, researching billing discrepancies, handling order entries, managing accounts receivable, and resolving customer billing disputes will be given preference.

Keywords for Candidate Sourcing: Billing Specialist, Billing Executive, Invoicing Specialist, Accounts Receivable Executive, Billing Analyst, Order Management Specialist, AR Analyst.

• Quantity Take-off & Measurement
• BOQ Preparation
• Cost Estimation & Costing
• Rate Analysis
• Contractor Billing & Bill Verification
• Quantity Verification
• Variation / Change Order Management
• Material Quantity Calculation
• Project Cost Control
• Tendering & Vendor Quotation Comparison
• Final Account Preparation
• Budget Preparation & Monitoring
• Site Measurement
• Reading Architectural & Interior Drawings
• Knowledge of Civil & Interior Works
• Contractor & Vendor Coordination
• Strong MS Excel skills
• Knowledge of AutoCAD for drawing and quantity reference
• Good analytical and numerical skills
• Negotiation and commercial skills
• Documentation and reporting
• Good communication and coordination skills

For Interior Projects – Important Skills

Since PencilSketch mainly handles corporate/workplace interior projects, I would particularly look for candidates with experience in:

Interior BOQ + Quantity Take-off + Civil Works + Flooring + False Ceiling + Partition + Joinery + Furniture + Painting + Electrical/MEP coordination + Vendor Billing + Rate Analysis + Cost Control.

Role Overview

We are looking to hire a detail-oriented Finance Executive to manage end-to-end billing, receivables, and sales accounting operations.

This role is focused on ensuring accurate invoicing, smooth payment collection processes, and disciplined tracking of receivables to support healthy cash flow and financial accuracy.

The individual will work closely with sales, operations, and customer support teams to ensure seamless coordination across revenue-related processes.

Key Responsibilities

1. Billing & Invoicing Operations

• Generate and process customer invoices accurately and on time
• Ensure proper documentation and adherence to billing policies
• Handle invoice corrections and adjustments where required

2. Payment Processing & Collections Support

• Create and share payment links with customers via designated platforms
• Track incoming payments and ensure timely updates in systems
• Support follow-ups on pending collections and overdue accounts

3. Sales Accounting & Data Management

• Maintain accurate daily sales entries in accounting systems/ERP
• Record approved discounts, offers, and pricing adjustments
• Ensure data consistency between sales and finance records

4. Accounts Receivable Management

• Monitor receivables aging and highlight overdue accounts
• Reconcile customer payments against invoices
• Resolve discrepancies and payment mismatches

5. Cross-functional Coordination

• Work closely with Sales, Operations, and Customer Support teams
• Resolve billing-related queries and ensure smooth communication
• Support alignment between commercial and finance functions

6. Reporting & MIS

• Prepare periodic reports on invoicing, collections, and outstanding receivables
• Track discount utilization and revenue-related metrics
• Share insights to support financial planning and decision-making

7. Month-end & Compliance Support

• Support month-end closing activities related to revenue and receivables
• Ensure compliance with internal controls and documentation standards
• Assist in audit preparation and data validation

Requirements

• Bachelor’s degree in Commerce, Finance, Accounting, or related field
• 1–4 years of experience in billing, accounts receivable, or finance operations
• Strong understanding of invoicing, reconciliation, and receivables management
• Proficiency in Excel and accounting/ERP systems (Tally, Zoho, SAP, Oracle, etc.)
• High attention to detail and numerical accuracy
• Strong coordination and follow-up skills
• Ability to work in a fast-paced, process-driven environment