Job Description
The selected candidate should have minimum 18+ years of delivering SAP projects and min 3+ years of leadership role experience. This role will report to SAP Practice Delivery head and take care of SAP delivery for a market unit at Wipro. A Key member of the practice delivery leadership team for delivering all SAP technology solutions ensuring a sustainable and profitable growth with right level of customer satisfaction.
Responsibilities:
- Customer stakeholder management
- Collaborate with sales and pre-sales team to ensure a deliverable solution offerings with right price
- Manage all SAP projects & associated processes
- To manage and engage a large and diverse team and partners
- Manage SAP practice operations including workforce management
- Continues improvement & innovation in delivery models
- SAP capability building and workforce transformation
- Spearheading revenue portfolio of $100M+ (Must)
- Handling FTE of 1000+ resources (Must)
Shubham Vishwakarma
Full Stack Developer - Averlon
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The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.
Key Responsibilities:
1. Technical Support:
- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.
- Troubleshoot network connectivity issues, including wired and wireless connections.
- Install, configure, and update operating systems, drivers, and software applications.
2. Network Support
- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.
- Monitor network performance and troubleshoot network-related issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.
3. Hardware Maintenance
- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.
- Conduct routine maintenance and inspections of hardware to ensure optimal performance.
- Manage inventory of spare parts and equipment.
4. User Assistance
- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.
- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.
- Create and update user documentation and FAQs.
5. Incident Management
- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.
- Escalate complex issues to L3 support or other specialized teams as needed.
- Maintain detailed records of issues, resolutions, and user interactions.
6. Compliance and Security
- Ensure compliance with company policies and procedures related to IT security and data protection.
- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.
7. Collaboration
- Work closely with other IT team members to ensure seamless support and service delivery.
- Participate in team meetings, training sessions, and knowledge-sharing activities.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Technical Skills:
- Proficiency in Windows and macOS operating systems.
- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with remote desktop tools and support software.
- Basic understanding of cybersecurity principles and practices.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
Experience: 5 years
No. of Positions: 2
Job Type: Full-time
Benefits: Health Insurance
Work Days: Monday to Friday
Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)
- Thorough understanding of IT products and services.
- Proficient in mining & managing data through database portals & professional networks.
- Generate appointments through activities like cold calls, email campaigns, and professional networking.
- Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
- Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
- Proficiency in using the Zoho CRM system
- Meet quarterly and yearly targets as assigned.
- Maintain a healthy lead-generation pipeline.
Expectations:
- Excellent communication, interpersonal, and phone skills
- Ability to set up appointments proficiently using all inside sales activities.
- Proven track record in cold calling, email marketing, lead generation, and networking with professionals
- Able to thrive in a fast-paced environment and consistently meet deadlines.
- Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
- Familiarity with CRM, major database portals and professional networking platforms
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.
In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.
What you will do:
- Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
- Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
- Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
- Being responsible for new product ideation, product development cycle and launch.
- Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
- Proactively identifying gaps in the market and leading the effort to develop products that drive business value
- Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
- Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
- Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
- Understanding the blend between Interaction, UX and usability
- Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
- Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.
What you need to have:
- Minimum 5 years full-time work experience in high-scale consumer facing products
- Prior experience in understanding and solutioning with APIs
- Proven track record leading with complex strategic initiatives, working through technical, operational, legal/ policy and business issues. Prior experience in handling client-side projects would be a plus.
- Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
- MBA and Engineering background in Computer Science are preferred
- Result oriented- Ability to find solutions to difficult problems quickly and effectively
- Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
- Interpersonal skills and ability to influence - ability to interpret complex data and articulate to stakeholders for their buy-in
- Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
- Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
- Execution drive & bias for action mindset
2. supporting administrative staff
3. conducting marketing research
4. documentation and reporting to the operations department
Kubernetes
Docker- Responsible for the entire infrastructure including Production (both bare metal and AWS).
- Manage and maintain the production systems and operations including SysAdmin, DB activities.
- Improve tools and processes, automate manual efforts, and maintain the health of the system.
- Champion best practices, CI-CD, Metrics Driven Development
- Optimise the company's computing architecture
- Conduct systems tests for security, performance, and availability
- Maintain security of the system
- Develop and maintain design and troubleshooting documentation
- 7+ years of experience into DevOps/Technical Operations
- Extensive experience in operating scripting language like shell, python, etc
- Experience in developing and maintaining CI/CD process for SaaS applications using tools such as Jenkins
- Hands on experience in using configuration management tools such as Puppet, SaltStack, Ansible, etc
- Hands-on experience to build and handle VMs, Containers utilizing tools such as Kubernetes, Docker, etc
- Hands on experience in building, designing and maintaining cloud-based applications with AWS, Azure,GCP, etc
- Knowledge of Databases (MySQL, NoSQL)
- Knowledge of security/ethical hacking
- Have experience with ElasticSearch, Kibana, LogStash
- Have experience with Cassandra, Hadoop, or Spark
- Have experience with Mongo, Hive
.NET
C#- Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, and Message Queue
- Demonstrated understanding of best practices in building web based applications
- Familiarity with SQL Server / Oracle Databases
- Demonstrated knowledge of enterprise architecture, design patterns and SOA services
- Responsible for design, code, configuration, and implementation of high quality software solutions
- Analyzes and automates tasks, automating tasks through scripting and tools
- Works closely with technical leaders to help develop solution architecture, core system components, and proof of concepts
- Work both autonomously and with relevant teams to tackle complex technical issues
- Participate in design, code, and QA walkthroughs and reviews
Digital Marketing Executive duties and responsibilities
- Build, plan and implement the overall digital marketing strategy
- Manage the strategy
- Manage and train the rest of the team
- Stay up to date with the latest technology and best practices
- Manage all digital marketing channels
- Measure ROI and KPIs
- Prepare and manage a digital marketing budget
- Oversee all the company's social media accounts
- Manage and improve online content, considering SEO and Google Analytics
- Build an inbound marketing plan
- Forecast sales performance trends
- Motivate the digital marketing team to achieve goals
- Monitor competition and provide suggestions for improvement
Digital Marketing Executive requirements- 2 years of experience as a Digital Marketing Executive
- 2 years of experience in developing and implementing digital marketing strategies
- Good knowledge of all different digital marketing channels
- Good knowledge and experience with online marketing tools and best practices
- 2years of hands-on experience with SEO/SEM, Google Analytics and CRM software
- Familiarity with web design
- Sense of ownership and pride in your performance and its impact on a company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Must Have Solar Industries Exerience in Digital Marketing
Javascript
AngularJS (1.x)
React.js
JavaAngularJS (1.x)Docker
Go Programming (Golang)
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Full Stack Developer - Averlon