Salesforce Developer

15+ years in enterprise product development

5+ years in Director/VP-level product leadership

Proven AI/ML product commercialization experience

Expertise in Industry 4.0 (IoT, predictive maintenance, digital twins)

Hands-on experience with AWS/Azure/GCP cloud platforms

Strong architecture experience in microservices ecosystems

Experience implementing MLOps and DevSecOps frameworks

Experience integrating MES, ERP, SCADA, automation platforms

SaaS business model and enterprise software commercialization expertise

Experience leading large engineering/product teams

Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

We are on the lookout for a talented Content Writer or Copywriter to join our dynamic team. If you have a proven track record of creating engaging, innovative digital content and driving brand awareness, we want to hear from you! This is an exciting opportunity to expand our digital footprint and connect with audiences through creative and data-driven content. You should have a deep understanding of Gen Z's likes and dislikes and be able to create content that resonates with them across various digital platforms.

Key Responsibilities:

• Content Creation: Conceptualize and write social media posts, reels, videos, ads, banners, and other forms of digital content.
• Copywriting: Develop concise, eye-catching, and innovative headlines and body copy for a range of digital materials.
• Research: Conduct research to source facts, statistics, and trends to inform and enhance content.
• Team Collaboration: Brainstorm and collaborate with the team on new ideas and strategies to elevate brand presence.
• Audience Engagement: Build and nurture a following on social media by producing engaging and shareable content.
• Competitive Research: Research industry trends and competitors to create original, innovative content that stands out.
• Cross-Department Collaboration: Work with campaign managers, creative teams, and designers to bring ideas to life.
• Content Variety: Write across multiple platforms, including websites, blogs, articles, social updates, case studies, guides, white papers, and more.
• Community Interaction: Respond to audience queries and comments on social media platforms.
• Additional Content Creation: Develop content for e-books, podcasts, and other digital formats.
• Content Gap Analysis: Identify gaps in existing content and recommend new topics based on customer needs and emerging trends.
• Consistency: Maintain consistency in tone, style, fonts, and images across all content.
• Editing: Review and edit content produced by other team members to ensure high quality and alignment with brand voice.
• Performance Analysis: Monitor marketing metrics and suggest content optimizations to improve engagement.
• Innovative Ideas: Collaborate with other departments to brainstorm and implement fresh, innovative content ideas.

Skills & Experience We Require:

• Proven Experience: Prior work experience as a content writer, copywriter, or in a similar role.
• Portfolio: A portfolio showcasing published articles, social media content, or other writing samples.
• Research Skills: Strong ability to conduct research using multiple sources to inform content creation.
• Writing & Editing: Excellent command of the English language with outstanding writing and editing skills.
• Deadline-Oriented: Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Creative Passion: A genuine passion for creating viral content and staying on top of trends.
• Gen Z Insight: Deep understanding of Gen Z preferences and the ability to tailor content to resonate with this demographic.
• Social Media Expertise: Experience creating engaging reels, ideating, storyboarding, scripting, and executing content, preferably using mobile devices.
• Collaboration: A team player who thrives in a collaborative environment and is open to feedback and new ideas.

Pedigree:

• Bachelor’s or Master’s degree in English, Journalism, Marketing, or a related field.

Marketing Operations is a critical team under the Marketing Communication BPO Operations umbrella that prioritizes the lead lifecycle, manages day-to-day marketing initiatives, and the organization’s MarTech stack.

A Marketing and Communication Support company providing customer care & support, technical support services, and back-end support to accounts engaged in interactive online sports gaming activities. In this role, you can expect to:

● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.

● Data Analysis: Analyze player data to identify trends, improve the casino player’s experience, and make data-driven decisions for the casino's operations.

● Marketing and Promotions: Collaborate with the marketing team to plan and execute promotional campaigns to attract and retain players.

● Security: Maintain a secure online environment, including protecting player data and preventing cyberattacks.

● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.

● maintaining gaming website content

● assist with the daily forum and other social media activities

● analyze marketing data, metrics, and KPIs to measure campaign performance and provide insights for decision-making.

● Conducting market research to understand customer needs, trends, and competitive landscape to inform marketing strategies.

● Proposing, developing, and executing promotional ideas or strategies to optimize revenue streams in each channel

● Support ad-hoc Marketing Operations projects

The specific responsibilities and requirements for a Marketing Data Analyst in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary Php90, 000 - Php120, 000

Work Experience Requirements

● 3+ year experience working in operations, analytics, or a similar role preferred

● “Can-do” attitude and approach

● Willing to learn new skills and use feedback for continual improvement

● Self-starter and team player

● Strong written and verbal communication skills

● Exposure to marketing and/or and games entertainment a plus

● SQL and database experience helpful but not required Excellent troubleshooting, problem-solving, and optimization mindset

● Must be willing to report onsite in Cambodia

This position is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case. 

Reporting to: PMO Lead

Job Location: Delhi NCR / Jaipur / Chennai

Experience Required: 10+ years

What You’ll Do

• Strong experience in successfully leading projects and programs to on time, on-schedule and within budget close
• Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
• Strong experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong experience on documentation – Confluence or similar tools.
• Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop full-scale project plans and associated communication documents
• Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
• Estimate the resources and participants needed to achieve project goals
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary
• Addressing issues, flag risks and jointly determine mitigation approaches.
• Experience in implementing complex applications with multiple work-streams across geographically distributed teams (Onshore/Offshore model).
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and manage project dependencies and critical path
• Plan and schedule project timelines and milestones using appropriate tools
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Analyze, plan and develop requirements and standards in reference to scheduled projects

What You’ll Need

• Bachelors or Masters Degree (preferred) in Business / Computer Science / Engineering / MBA
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Good listening skills.
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Proficiency in MS Excel / Google Sheets, Google Slides / MS PowerPoint
• Demonstrated understanding of Project Management processes, strategies and methods
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 

Good to have:

• PMP Certification / CSM Certification
• A background in hands-on software development
• A startup experience