Sales Support Representative - US Process

Lead QA Engineer

Are you passionate about designing, developing, and implementing automated testing solutions to ensure the quality and reliability of software applications? If your response is a resounding yes, then we are hunting for you.

As a QA Engineer at SmartQ, your primary role will be to streamline the testing process, increase test coverage, and identify and report defects in an efficient manner. In addition, your role will revolve around develop a test plan that outlines the scope, approach, resources, and schedule for automated testing, choose appropriate automation testing tools and frameworks based on the nature of the application and project requirements, write and maintain automated test scripts using programming languages such as Java, Python, and others.

If you are a dynamic, results-oriented engineer with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technology? Join us now!

About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.

To know more about the 4 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story - https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96- 37d842f936c4/?viewAsMember=true

Must-Have Skills:

• Analyze requirements, functional specifications and create detailed level test cases

Internal

• Collaborate with QA Team to implement effective strategies and test plans
• Ability to identify a set of test cases that will be a good fit for automation and scope out
• automation coverage for a particular project.
• Be ready to move test cases from manual to automation with pride.
• Contribute to the design and architecture of high-quality, complex systems and software
• environments focusing on mobile development, automation, and quality aspects
• Execute test cases scripts scenarios on schedule (Functional, Systems Integration, and
• Regression Testing), and open defects as needed
• Develop build test automation strategy and focus specifically on maximizing reusability for
• regression
• Design, build and execute automated tests.
• Identify regression testing needs and create and maintain an Automated Regression Suite
• Maintain automated scripts utilizing the existing framework, adhering to coding standards
• Create a weekly plan and weekly reports.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery
• model.
• Must have experience in integrating mobile cloud platforms like Browser stack / Perfecto with
• automation framework.
• Practical experience with Selenium WebDriver for automated testing of web applications. Skilled
• in writing, executing, and maintaining test scripts, ensuring cross-browser compatibility.
• Proficient in using JIRA for project management, GIT for version control, and databases for data
• storage and retrieval. Skilled in managing tasks, tracking progress, and performing database
• operations.
• Experienced in developing, testing, and deploying applications in both Android and Windows
• environments. Proficient in utilizing specific tools and frameworks for each platform.
• Strong understanding of API testing tools like SoapUI and Postman. Skilled in creating and
• executing test cases, validating responses, and ensuring API reliability, performance, and
• security.
• Familiarity with both android and Windows environments.
• Knowledge of API Testing tools such as SoapUI, Postman.
• Good-to-Have Skills:
• Educational background includes a degree (B.E/B.Tech/M.Tech) in Computer Science, Engineering, or a related field.
• Overall 7-8 years and possess 2-3 years of hands-on experience in automation testing, including designing, implementing, and maintaining automated test scripts and frameworks. Demonstrated expertise in ensuring software quality and reliability through comprehensive automated testing processes.
• Possess a strong command of programming languages such as Java and Python. Capable of writing efficient, maintainable code for automation scripts, and leveraging language-specific libraries and frameworks to enhance testing capabilities.

Internal

• Experience working with Appium for mobile application automation testing. Skilled in setting up and configuring automation frameworks, ensuring seamless integration with testing processes for Android and iOS applications.
• Experience in Maven for build automation, Jenkins for CI/CD, and TestNG for automated testing. Proficient in configuring and integrating these tools to streamline development workflows.
• Benefits of working at SmartQ:
• SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
• Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
• Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.
• Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
• Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.
• Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.
• Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.
• Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.
• Social Responsibility: SmartQ is dedicated to corporate social responsibility and
• encourages employees to participate in community service initiatives and
• environmental sustainability programs.
• Fun and Engaging Work Environment: SmartQ believes that a positive and fun work
• environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.

Internal

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place

Onboarding Timeline:

First Month: Build deep hands-on understanding of the product, manual test cases, and existing

QA processes. Identify critical flows and early automation opportunities.

First 3 Months: Focus on improving defect depth and regression quality. Stabilize regression cycles with better coverage, start small-scale automation pilots.

First 6 Months: Create a structured roadmap for full automation adoption. Set up a continuous cycle of automate → push to release → validate outcomes, ensuring faster, reliable releases. 

Technology / Frame work: Angular, Ionic

Roles:

• Design frontend architecture.
• Provide solution for business needs.
• 9+ years of experience in modern Javascript frameworks (Angular JS, Knockout, React) and other front end technologies (HTML5, CSS 3, Bootstrap)
• Caching techniques such as Service workers to improve the front end performance.
• Experience in unit testing automation frameworks such as Karma, Jasmine, Protractor.
• Experience in optimization of UI for mobile & tablet devices for infinite & smooth scrolling.
• Experience in Service side rendering technologies such as Angular 10. 0, typescript, React JS.
• Experience in setting up DevOps & Continuous Delivery pipeline for front end technologies using a standard platform such as Jenkins, Puppet , Team City or IBM Urban Build.
• Code quality measurement using automated tools as well as manual code reviews for Javascript technologies
  
  

Desired/Preferred Qualifications :

• Bachelor's degree or equivalent experience
• Strong problem solving and conceptual thinking abilities
• Desire to work in a collaborative, fast-paced, start-up like environment.
• Experience leveraging node.js frameworks such as Express.
• Experience with distributed source control management, i.e. Git

QA Engineer

The Impact you will create in the Job:

• Driving revenue for some of the largest brands.
• What you deliver will be used by Billions of users.
• You will be working as a full stack QA Engineer, working closely with the developers to understand features, architecture, how it’s implemented and determine the best way to approach testing from a user’s perspective.
• Defining and designing the automation strategy for the same for it to work in a CI/CD pipeline. Testing at all the layers of the application be it UI, API or a mock of queue mechanism.
• Identification of  Test Cases for Automation and identify bugs and enable bug-free scalable solutions using JIRA.
• You will be working with some of the most amazing stacks that are meant to Focus on Security + Quality + Scale
• You will participate in Selenium Environmental Setup.
• Creating,  enhancing and executing clear, concise, comprehensive test plans and test cases.
• Prepared Traceability Matrix to ensure the test case coverage for all requirements.
• Involvement in Smoke, Functional, Integration, System, Regression and Adhoc Testing.
• You will be a part of the weekly meetings and Scrum meetings to check on the progress and thoroughly understand the testing requirements, protocols and standards.

What we look for?

• Must have knowledge of Website testing and API testing   
• Must have knowledge of Linux and SQL           
• Should have hands on automation experience with Selenium and developed multiple frameworks           
• Should have worked on Robot Framework and can develop automation framework from scratch           
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc
• Must have worked on running tests parallelly on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java           
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

• Getting things done as per the requirement of the team
• Coordinating with different stakeholders and ensuring timely delivery of curriculum deliverables
• Organizing, modifying and updating existing workflows
• Setting up and fixing operational processes which are not functional
• Ensuring quality assurance is in place for all deliverables

Desired Candidate Profile

• Operational experience in any industries (Preferably start-ups)
• Strong Academic background (Mass communication/Lit/Mass media/Journalism)
• 1-2 years of experience
• Strong sense of ownership for work
• Innovative Mindset
• Flexibility, perseverance, empathy and being graceful under pressure are important attributes to have/ develop