Java
RubyJob Title: Site Reliability Engineer (SRE) / Application Support Engineer
Experience: 3–7 Years
Location: Bangalore / Mumbai / Pune
About the Role
The successful candidate will join the S&C Site Reliability Engineering (SRE) Team, responsible for providing Tier 2/3 support to S&C business applications and environments. This role requires close collaboration with client-facing teams (Client Services, Product, and Research) as well as Infrastructure, Technology, and Application Development teams to maintain and support production and non-production environments.
Key Responsibilities
- Provide Tier 2/3 product technical support and issue resolution.
- Develop and maintain software tools to improve operations and support efficiency.
- Manage system and software configurations; troubleshoot environment-related issues.
- Identify opportunities to optimize system performance through configuration improvements or development suggestions.
- Plan, document, and deploy software applications across Unix/Linux, Azure, and GCP environments.
- Collaborate with Development and QA teams throughout the software release lifecycle.
- Analyze and improve release and deployment processes to drive automation and efficiency.
- Coordinate with infrastructure teams for maintenance, planned downtimes, and resource management across production and non-production environments.
- Participate in on-call support (minimum one week per month) for off-hour emergencies and maintenance activities.
Required Skills & Qualifications
- Education:
- Bachelor’s degree in Computer Science, Engineering, or a related field (BE/MCA).
- Master’s degree is a plus.
- Experience:
- 3–7 years in Production Support, Application Management, or Application Development (support/maintenance).
- Technical Skills:
- Strong Unix/Linux administration skills.
- Excellent scripting skills — Shell, Python, Batch (mandatory).
- Database expertise — Oracle (must have).
- Understanding of Software Development Life Cycle (SDLC).
- PowerShell knowledge is a plus.
- Experience in Java or Ruby development is desirable.
- Exposure to cloud platforms (GCP, Azure, or AWS) is an added advantage.
- Soft Skills:
- Excellent problem-solving and troubleshooting abilities.
- Strong collaboration and communication skills.
- Ability to work in a fast-paced, cross-functional environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
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