SEO Specialist

Strong IT Project Manager Profile with cross-functional delivery and Agile/Scrum ownership and Insurance domain exposure

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Mandatory (Experience 1): Must have 6+ years of proven experience as an IT Project Manager, with atleast the recent 3+ years in insurance industry leading cross-functional teams and delivering IT projects on time, within scope, and within budget

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Mandatory (Experience 2): Must have experience collaborating with business, development, QA, and architecture teams to define project goals and success criteria

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Mandatory (Experience 3): Must have hands-on experience facilitating sprint planning, backlog grooming, and daily stand-ups for efficient Agile/Scrum execution

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Mandatory (Experience 4): Must have experience monitoring project performance, identifying and resolving risks and issues, and maintaining detailed project documentation (charters, plans, status reports)

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Mandatory (Experience 5): Must have experience mentoring and leading a team of developers

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Mandatory (Skill 1): Must have strong command of Agile, Scrum, and Waterfall methodologies (Fixed Bid project experience a plus)

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Mandatory (Skill 2): Must have excellent stakeholder management and interpersonal/communication skills to engage senior management and clients

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Mandatory (Skill 3): Must have strong analytical thinking — able to analyse complex problems, identify solutions, and make informed decisions

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Mandatory (Tools): Must be hands-on with JIRA, MS Project, and similar tools

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Mandatory (Domain): Insurance domain expertise — IT projects within insurance, with an understanding of processes, regulations, and customer needs

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Mandatory (Note): Candidate should be willing to work during EST shift (9.30 PM-6.30 AM) if needed as the client is based in US and they have US clients

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Preferred (Commercial): Experience managing gross margins, project cost, P&L, and profitability.

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Preferred (Certification): PMP, PRINCE2, or Scrum Master certification

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Preferred (Domain Knowledge): Familiarity with digital transformation, automation, and emerging technologies in insurance

Job Details

- Job Title: Lead DevOps Engineer

- Industry: Consumer Internet, Technology & Travel and Tourism Platform

- Function - IT

- Experience Required: 7-10 years

- Employment Type: Full Time

- Job Location: Bengaluru

- CTC Range: Best in Industry

Criteria:

• Strong Lead DevOps / Infrastructure Engineer Profiles.
• Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
• Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
• Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
• Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
• Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
• Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
• Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
• Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
• (Company) – Must be from B2C Product Companies only.
• (Education) – B.E/ B.Tech

Preferred

• Experience working in microservices architecture and event-driven systems.
• Exposure to cloud infrastructure, scalability, reliability, and cost optimization practices.
• (Skills) – Understanding of programming languages such as Go, Python, or Java.
• (Environment) – Experience working in high-growth startup or large-scale production environments.

Job Description 

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify our infrastructure
• Do what it takes to keep the uptime above 99.99%
• Understand the bigger picture and sail through the ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Strong communication and collaboration skills to break down the silos

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our AI team is at the forefront of leveraging cutting-edge technologies to enhance

vendor onboarding, compliance, and risk analysis.

We are looking for an Associate Product Manager (APM) to join our AI product team. This role

will be instrumental in shaping AI-driven features and integrations, working at the intersection of

AI, UX, and product strategy. The APM will report directly to a Senior Product Manager and

collaborate closely with engineering, design, and sales teams to bring innovative AI solutions to

life.

What You'll Do:

• Own & manage specific AI product features and sub-initiatives across multiple projects, gaining cross-product knowledge.
• Gather and prioritize product and customer requirements to ensure we are solving real business problems with AI.
• Collaborate with stakeholders to define product vision, prioritize, and break it down into execution phases.
• Work closely with engineering & design teams to deliver high-quality AI-driven features.
• Monitor & report on product performance, leveraging insights from OpenPanel and other analytics tools.
• Solve complex problems with structured thinking and propose actionable, detailed solutions.
• Leverage data to drive decisions and refine product strategy.
• Gather market insights and understand customer pain points via research and engaging
• with clients, prospects, sales, and marketing.

What We're Looking For

At Certa, AI PMs are hands-on builders. You will design, prototype, and ship AI-powered pipelines for products. We're looking for someone who can think like a PM and build like an engineer.

Must-Have Skills

• Hands-on experience building and shipping AI pipelines end-to-end.
• Strong working knowledge of AI concepts - LLMs, generative AI, prompt engineering, agentic workflows, and vector databases.
• Ability to move from idea to working prototype quickly, with a bias toward iteration over perfection.
• Ability to identify opportunities where AI can drive efficiency and innovation.
• Excellent collaboration and communication skills (written and verbal), with a proactive approach to working with engineering, design, and sales teams.
• 1–3 years of experience in product management, AI/tech products, or a related field.

Nice-to-Have Skills

• Hands-on experience with n8n, Langflow, or similar AI automation tools.
• Experience working in automation contexts - industrial, business process, or workflow automation.
• Prior experience in software development or programming.
• Active interest in the latest AI developments and research.
• Prior experience in B2B SaaS.

We are looking for a skilled Golang Developer with 3–5 years of experience to design, develop, and maintain high-performance, scalable backend systems. The ideal candidate should have strong experience in building microservices, working with cloud environments, and writing clean, maintainable code.

Key Responsibilities

• Develop, test, and maintain backend services using Golang.
• Build and optimize RESTful APIs / microservices.
• Write clean, efficient, and scalable code following best practices.
• Work with cross-functional teams (Product, QA, DevOps) to deliver high-quality features.
• Participate in code reviews and contribute to engineering standards.
• Troubleshoot, debug, and improve existing applications.
• Implement CI/CD pipelines and ensure strong application performance.

Must-Have Skills

• 3–5 years of hands-on experience with Golang development.
• Strong understanding of Concurrency, Goroutines, Channels, and Go internals.
• Experience with Microservices architecture.
• Knowledge of REST APIs and backend design patterns.
• Experience with SQL/NoSQL databases (PostgreSQL, MongoDB, MySQL, Redis).
• Practical understanding of Docker, Kubernetes, and cloud platforms (AWS/GCP/Azure).
• Familiarity with Git and CI/CD tools.

Good to Have

• Experience with gRPC, GraphQL, or message queues (Kafka/RabbitMQ).
• Exposure to monitoring tools (Prometheus, Grafana, ELK).
• Knowledge of performance tuning and distributed systems.
• Understanding of clean architecture and domain-driven design.

Key Responsibilities:

- Design, develop, and maintain scalable applications using Python and TypeScript.

- Work with cutting-edge tech, building solutions using Large Language Models.

- Architect and optimise cloud infra for efficiency, security, and scalability (AWS, Azure, or GCP).

- Integrate and deploy APIs, databases, and front-end interfaces seamlessly.

- Lead code reviews to uphold coding standards and mentor junior developers.

Required Skills and Qualifications:

- 8+ years in software development with expertise in Python and TypeScript.

- Exposure to building or integrating solutions using LLMs.

- Proven ability to lead teams or projects, ensuring high quality outcomes.

- Proficiency in managing cloud environments (AWS, Azure, or GCP).

- Hands-on experience with CI/CD pipelines, containerisation and Infrastructure-as-Code.

- Strong skills in SQL/NoSQL databases and performance tuning.

- Exceptional analytical and debugging skills.

Nice to Have:

- Experience with vector databases (e.g. Weaviate or Milvus) for semantic search or embedding storage.

- Familiarity with Gen AI frameworks and tools (e.g., LangChain, LlamaIndex).

- Familiarity with frontend frameworks (Next.js or Angular).

- Active contributions to open-source projects or a strong GitHub portfolio.

What We Offer:

- Opportunity to work with the latest in Generative AI.

- Competitive salary and comprehensive benefits.

- A forward-thinking, collaborative environment.

- Flexibility in work policies to foster a healthy work-life balance.

Requirements:

• Engineers with 1-6 years of experience in shipping consumer-facing Android apps with the large user base, ideally currently available on the Google Play Store

• Top-notch programming skills in Java, Kotlin and Android along with MVVM, Dagger2, Room, LiveData, Coroutine & JetPack-Components

• Command of memory management, view hierarchy, battery optimisation and in-depth experience with multi threaded and networked applications

• Worked with Restful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL

• Thorough working knowledge of Android Studio with the Gradle build system
• Understanding the quirks of the fragmented ecosystem of Android OS versions and devices
• Focus on Material Design principles and pixel-perfect implementation of the design into code
• Solid experience with Git Care for quality with an obsession for performance and willingness to spend time testing the team's work as well as yours