SEO Specialist

Review Criteria:

• Strong Software Engineer fullstack profile using NodeJS / Python and React
• 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
• Must have strong experience in working on Typescript
• Must have experience in message-based systems like Kafka, RabbitMq, Redis
• Databases - PostgreSQL & NoSQL databases like MongoDB
• Product Companies Only
• Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

Preferred:

• Experience in Fin-Tech, Payment, POS and Retail products is highly preferred
• Experience in mentoring, coaching the team.

Role & Responsibilities:

We are currently seeking a Senior Engineer to join our Financial Services team, contributing to the design and development of scalable system.

The Ideal Candidate Will Be Able To-

• Take ownership of delivering performant, scalable and high-quality cloud-based software, both frontend and backend side.
• Mentor team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.
• Do code reviews.

Ideal Candidate:

• Thorough knowledge of developing cloud-based software including backend APIs and react based frontend.
• Thorough knowledge of scalable design patterns and message-based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, SQL etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in Python FastAPI/Django, NodeJs, TypeScript, ReactJs.
• Eye for user responsive designs on the frontend.

Perks, Benefits and Work Culture:

• We prioritize people above all else. While we're recognized for our innovative technology solutions, it's our people who drive our success. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being and growth:
• Medical Insurance with coverage up to INR 8,00,000 for the employee and their family

Senior Business Analyst 

Job Summary 

We are seeking an experienced Senior Business Analyst to lead business analysis activities, collaborate with senior management, and contribute to strategic initiatives that align with the organization's goals. The Senior Business Analyst will play a key role in driving business process improvements, optimizing efficiency, and ensuring the successful execution of projects. The role involves working with cross-functional teams, providing leadership and mentorship to junior analysts, and driving continuous improvements through data-driven insights. 

Key Responsibilities: 

● Collaborate with senior management to ensure business analysis activities align with organizational goals and strategic initiatives. 

● Provide valuable input into strategic planning processes by identifying opportunities for business improvement, innovation, and optimization. ● Lead the gathering, analysis, and documentation of complex business requirements for projects. 

● Ensure that business requirements are prioritized, validated, and traced throughout the project lifecycle, ensuring they are aligned with business objectives and strategic priorities. 

● Build and maintain relationships with key stakeholders at all levels of the organization, including executives, business unit leaders, and project sponsors. ● Utilize advanced communication, negotiation, and interpersonal skills to influence stakeholders and drive consensus on project scope, objectives, and priorities. ● Lead business process reengineering efforts to streamline workflows, enhance efficiency, and drive operational excellence. 

● Identify opportunities for automation, digitization, and outsourcing to improve business processes and reduce operational costs. 

● Collaborate with data scientists and business intelligence teams to develop predictive models, data visualizations, and dashboards to aid in decision-making processes. 

● Provide leadership and mentorship to junior business analysts, guiding their professional development and helping them grow their skills in business analysis methodologies and tools. 

● Facilitate communication and collaboration among project team members, including developers, designers, testers, and stakeholders.

● Monitor and identify potential risks to project success, including technical challenges, resource constraints, or changes in requirements. 

● Assist project managers in planning, monitoring, and controlling project activities related to business analysis. 

● Develop detailed project plans, including scope, objectives, timelines, resource requirements, and deliverables. 

● Stay abreast of industry trends, emerging technologies, and best practices in business analysis to apply innovative solutions to the current role. 

Skills and Qualifications: 

● Advanced communication, negotiation, and facilitation skills with the ability to influence stakeholders at all levels. 

● Strong analytical and problem-solving skills with expertise in gathering, analyzing, and documenting complex business requirements. 

● Proficiency in business analysis tools and methodologies (e.g., MS Visio, Jira, Confluence, Agile, etc.). 

● Demonstrated ability to lead business process reengineering and optimization efforts. 

● Ability to work effectively with data scientists and business intelligence teams to drive actionable insights from complex data sets.

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for: Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs. ● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients ● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets. ● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification: “Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life 

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If Interested then Apply through link:- https://tiny.cc/NGtalent 

We are currently partnering with one of our portfolio companies (seed staged) to hire a UX Designer. So if you are someone who wants to partner with a founder and help build the company bottoms up, this might be the right role for you.

Responsibilities

• Ensure that established design standards are consistently and appropriately applied within design work
• Engage with product management, engineering, business stakeholders, and third-party vendors to understand the project
• Develop, present, and take feedback, and iterations for the final user experience.
• Must be open to doing multiple iterations.

Qualifications

• Bachelor's degree or equivalent in Human-Computer Interaction (HCI), Design, or a related field of study
• 1-4 years of experience in design
• Proficient in visual design and wireframing tools
• Must have experience in a product-based company.

Benefits

• Work with a team who build scalable products in past(100M+ user products).
• Be part of an early team and grow fastest with the company and take pride in building scalable products.
• Work-life balance and startup culture at the same time.

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Position: Solutions Engineer

As an APAC Solutions Engineer, you will be an integral player on the Sales team in positioning, demonstrating, and developing creative solutions for key customers and prospects. You will be the trusted solutions advisor for our customers by creating solutions that align with the NextBillion.ai technology stack.

Reporting to the VP of Sales and Customer Success, you will be the primary technical interface between our sales prospects and the Product and Engineering team.

We are looking for a Maps and Locations-Based Services expert with excellent technical, communication, organisational, and customer-facing skills. 

Roles and Responsibilities:

• In partnership with sales personnel, marshal prospects through the sales cycle by providing professional technical, integration, and development support.
• Work closely with our sales prospects in APAC to identify and solve their most critical business problems with a deep understanding of the NextBillion.ai architecture and feature set.
• Articulate customer requirements and solutions to different technical and non-technical stakeholders so as to enable successful execution of the engineering work.
• Organise and lead product-related webinars and training sessions.
• In coordination with sales personnel, assist in the response to all technical details in RFIs/RFPs
• Continually assess prospect and customer feedback as well as industry trends in providing feedback to product teams
• Support sales and customer success teams in onboarding newly signed customers into the post-sales support process
• A small amount of travel is required for prospect and customer meetings.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or related technical field.
• 6+ years experience in technical consulting, solutions engineering or product management. 
• Prior experience with proprietary as well as open-source map products and tools, such as maps from HERE, TomTom and OSM, and supporting toolsets such as  QGIS.
• Adept and agile in working with a variety of frameworks and programming languages both frontend and backend e.g. JavaScript, Node.js,  Python, Angular, React, Rust, Go
• Deep understanding of RESTful APIs and service endpoints for both design and implementation
• Experience with using cloud native services from popular hosting providers like AWS, Azure, and Google Cloud Platform. 
• Understanding of common development practices, ticketing systems, and revision control systems using `git`i.e. Gitlab/Github, ClickUp/JIRA

Beneficial/Nice-to-Haves: (optional)

• Industry experience in mobility services, fleet management, logistics/last-mile delivery, and/or connected car service
• Some prior experience with data science and/or machine learning teams.

ABOUT NBAI

NextBillion.ai is a first-ever decentralised, customizable, and tailored map stack focused on the transportation/logistics industry. NextBillion.ai helps solve highly complex transportation and operational challenges. Every customer, use case, and geography is different, and NextBillion.ai is able to integrate these differences directly into their mapping environment.

NextBillion.ai provides last-mile delivery, telematics, food delivery, automotive, and ride-hail with location tools and API's that help them adopt an AI-first approach. NextBillion.ai is customizable to be hyper-local and pinpoint accurate for difficult to solve enterprise use cases.

Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Gaurav Bubna and Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company.