SEO Marketing Specialist

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

Lead Software Engineer - Backend

It is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network, and world-class operations to solve a huge basic human problem: how do we have a good time?

We’re growing rapidly with over $200M in annualized sales, 150,000 monthly transactions and profitable unit economics. We are backed by some of the finest investors in Silicon Valley & India. 

We like to solve real-world problems in the simplest, most elegant manner possible. We’re looking for a QA Lead with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. You should also be capable of building and mentoring a fast-growing passionate, young, and talented team. We love folks who have a sense of humor and know how to have fun.Dream, build and iterate. That's our mantra. Because good just isn't good enough.

👩‍💻 The Role

• Full responsibility of designing and building core modules on the application and infrastructure layer.
• Lead a fast-growing team of young, passionate, talented and fun loving superstars.
• Solve challenging architectural and design problems.
• Get your hands dirty with clustering, replication, databases, build systems and infrastructure automation etc.
• Be responsible for building concurrent, performant and scalable services which will power the entire Headout ecosystem.
• Build and contribute to open-source libraries and components.

🌟 Our Dream Engineer

• A penchant for learning and building with new technologies and frameworks.
• You love working with people and have worked in a lead position in the past.
• A knack for writing the most performance optimized code along with it being modular and scalable.
• No challenge is too big to solve; love thinking product and excited to ideate & build stuff all by yourself.
• You're interested in being an early employee at a growing company, with the influence and responsibility that entails.
• You have broad and deep knowledge across a variety of contemporary technologies.

💝 We like

• Strong CS fundamentals, good working knowledge of classic algorithms and data structures.
• 2+years experience developing server-side technologies using any language or framework.
• Excellent communication, collaboration and people management skills.
• Experience working with Spring, Relational Databases, Concurrent Programming, NoSQL flavors, AWS.
• Experience designing scalable, fault-tolerant systems and databases.
• Experience with setting setting up systems and infrastructure.
• Solid understanding of how the web works and its underlying communication protocols.
• People who can't live without solving that algorithm problem that they just stumbled upon.
• People who will give up anything to squeeze in that last bit-level performance.
• Anything else than can surprise us.
• Nice to Haves: An interest in travel, local experiences & hospitality.

• 2 years of strong development background building complex applications.
• Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience building applications using NodeJS and frameworks such as Express.
• Thorough understanding of React.js and NodeJS including its core principles.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Strong experience with MongoDB, Postgres
• Developing new user-facing features using React.js
• Thorough understanding of React.js & popular Workflows (such as Flux or Redux)
• Building reusable components and front-end libraries for future use

LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating system that helps testers in cross-browser and crossplatform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is backed by the Tier 1 VC funds and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.

Role

• Develop & maintain shared APIs, libraries and frameworks
• Improve the performance and reliability of our services including databases, CI/CD pipeline, web services, and other integrations
• Monitor and scale our cloud infrastructure
• Collaborate with other teams on security, automation, and internal tools
• Evaluate and develop new tools and technologies that can help achieve company-level goals

Required Candidate profile

• 4 - 8 years of experience in Development.
• Should have good knowledge of backend Technologies like Python, Nodejs, Golang.
• Should have worked with Databases like Mysql, monogdb etc.
• Should have working experience in cloud environment.
• Engineering degree in computer science, engineering or related discipline from good institutes

Desired Candidate Profile

• MBA from tier 1/ 2 colleges
• At least 5-10 years experience in core recruitment
• Tech and startup experience preferred
• Knowledge of applicant tracking systems
• Good presentation skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Applications

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Research and identify new market opportunities.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

https://polyglots.io">Polyglots is a young and innovative software development agency located in Pune, India. Our expertise is to build highly scalable applications and infrastructure solutions for our partners and budding startups.

We provide end-to-end solutions ranging from cloud architecture to backend services and modern frontend development. We leverage agile methodologies, software life cycle best practices and cutting edge technology to deliver perfect solutions reflecting our passion for software development.

We care about our company culture and invest in people to create the best teams of highly skilled developers. 

We are looking for a Fullstack Developer who is motivated to combine the art of software design with the skill of programming. Responsibilities will include translation of the business requirements to actual code that will produce a flexible and scalable cloud application. You will guide the team on technical implementations, take an active role on both sides i.e frontend + backend and define how the application works.

• Develop and design RESTful/GraphQL services and APIs.
• Develop databases, applications, and servers to support websites on the back end.
• Develop visually appealing front end website architecture, including translating designer mock-ups and wireframes into front-end code.
• Design user interactions on web pages
• Stay up to date of developments in web applications and programming languages
• Strategize organizational direction on emerging technology platforms and communicate the effectiveness to executive stakeholders
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions.

• Proficiency in Java along with Spring Boot.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular, React or VueJS.
• Familiarity with database technology such as Postgres, MySQL, Oracle and MongoDB.
• Well versed with Data Structures and common Design Patterns.
• Strong organizational and project management skills.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.