Ruby on Rails Developer

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Job Title: Java Developer

Location: Chennai

Experience: 3+ Years

Employment Type: Full-time

Job Description:

We are looking for a skilled and passionate Java Developer with a strong foundation in Core Java and Object-Oriented Programming concepts. The ideal candidate should possess excellent communication skills and have hands-on experience with multi-threading, collections, databases, and backend development frameworks like Spring and Spring Boot. Exposure to cloud platforms and frontend technologies is a plus.

Key Responsibilities:

• Design, develop, and maintain scalable Java applications using Core Java and Spring Boot.
• Apply strong knowledge of Java Collections Framework and concurrent programming techniques including ExecutorService, ForkJoinPool, and other threading mechanisms.
• Optimize JVM performance and memory usage.
• Participate in all phases of the software development lifecycle: requirement gathering, design, development, testing, and deployment.
• Write clean, maintainable code following best practices, coding standards, and design patterns.
• Conduct code reviews, unit testing, and participate in peer programming.
• Collaborate effectively with team members and stakeholders to deliver high-quality solutions.
• Interact with databases like Oracle, Sybase, or SQL Server, with a strong understanding of views, triggers, indexing, and stored procedures.

Must-Have Skills:

• 3+ years of hands-on experience in Core Java
• Strong understanding of Collections, Multithreading, and Concurrency
• Proficient in Spring Framework, especially Spring Boot
• Deep understanding of Object-Oriented Design and Data Structures
• Strong experience in RDBMS (Sybase/Oracle/SQL Server) including indexing, replication, CLOB/BLOB types, views, and procedures
• Excellent written and verbal communication skills

Good to Have:

• Exposure to Microservices architecture
• Familiarity with NoSQL databases
• Knowledge or willingness to work on frontend technologies
• Experience working with public cloud platforms (AWS, Azure, GCP)

Soft Skills:

• Strong analytical and problem-solving skills
• Team player with a proactive attitude
• Ability to work independently and in a fast-paced environment

If you are passionate about Java development and want to work on cutting-edge technologies in a collaborative environment, we would love to hear from you.

Let me know if you want this converted into a company-branded format or with CTC/NP details added.

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Java development

·      Experience working with databases and/or CRM systems. 

·      Experience with, or willingness to learn the Salesforce platform

Secondary Skills (nice to have)

·      Experience with Salesforce APEX, VisualForce, SOQL, etc. 

·      Experience building and maintaining Salesforce AppExchange apps. 

·      AWS ecosystem and tools, developing for serverless environments. 

·      Front-end expertise: HTML, CSS, JavaScript, etc. 

·      Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable. 

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

API Lead Developer

Job Overview:

As an API developer for a very large client, you will be filling the role of a hands-on Azure API Developer. we are looking for someone who has the necessary technical expertise to build and maintain sustainable API Solutions to support identified needs and expectations from the client.

Delivery Responsibilities

• Implement an API architecture using Azure API Management, including security, API Gateway, Analytics, and API Services
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects
• Conduct functional, regression, and load testing on API’s
• Gather requirements and defining the strategy for application integration
• Develop using the following types of Integration protocols/principles: SOAP and Web services stack, REST APIs, RESTful, RPC/RFC
• Analyze, design, and coordinate the development of major components of the APIs including hands on implementation, testing, review, build automation, and documentation
• Work with DevOps team to package release components to deploy into higher environment

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Spring Boot, Microservices, API Management & Gateway, Event Streaming, Cloud-Native Patterns, Observability & Performance optimizations
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• At least 5+ years of experience with Azure APIM
• At least 8+ years’ experience in Azure SaaS and PaaS
• At least 8+ years’ experience in API Management including technologies such as Mulesoft and Apigee
• At least last 5 years in consulting with the latest implementation on Azure SaaS services
• At least 5+ years in MS SQL / MySQL development including data modeling, concurrency, stored procedure development and tuning
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Ability to work as a collaborative team, mentoring and training the junior team members
• Working knowledge on building and working on/around data integration / engineering / Orchestration
• Position requires expert knowledge across multiple platforms, integration patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 12+ years relevant experience or equivalent.

Skill Requirements:

• At least 3 to 9 years experience of using .NET development
• Experience in using ASP.NET or .Net Core for developing Windows, Web applications
• A good understanding of WPF, WCF, XAML, MVVM, MVC, Design Patterns
• A good understanding of T-SQL, MS SQL
• A solid understanding of OOP principles
• A good understanding of N-tier and N-layered architecture
• Strong analytical skills
• Attention to detail
• Experience in working effectively as part of a team
• Good written and verbal communication skills
• Inter-personal skills
• A flexible approach and ability to adapt
• Ability to work under own initiative

• Develop, maintain and support company
• Assist in technical specification and solution design documentation to address customer needs
• Ensure customer implementations are delivered to meet/exceed customer expectations
• Collaborate with cross-functional teams on project delivery, solution development, and deployment as needed

Requirements:

• 2+ years experience in a software development/consulting role, preferably in comprehensive eBusiness and Supply Chain Solutions
• 2+ years experience in Software Analysis, Design, and Development using J2EE technology stacks (Core Java, JSP, XML, Hibernate & Java scripts) and Oracle database (PL/SQL)
• 2+ years experience with the configuration and Installation of J2EE servers like Web logic, Web Sphere, and Oracle
• 2+ years experience with integration technology (knowledge of EAI and B2B tools)
• 2+ years working knowledge of UNIX system (Solaris and Linux)
• Exceptional verbal and written communications skills
• Excellent interpersonal & planning skills and cross-group coordination at all levels
• Bachelor Degree in Computer Science, or equivalent
• Willing to travel when needed.

Preferred (Optional) Skills:

• Supply-chain domain experience implementing and integrating Global Trade Management solutions
• Experience in the integration, deployment or support of an ERP, SCM, or similar systems from SA