- Be part of the CS Strategy & Operations team that strives to make a difference.
- Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
- Analyze reports to detect problems during data collection and help review data that has been collected.
- Monitor data to identify trends and anomalies that might showcase abnormal behavior.
- Interpret data, develop dashboards and reports.
- Generate and share routine/ ad-hoc reports as required.
- Work with team members to drive CS processes.
- Monitor, update, and drive implementation of MIS reports.
Our ideal candidate:
- Experience of 2-3 years in a high-transaction MIS environment.
- Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
- Strong knowledge of Power BI, SQL, Data Studio
- Good written and verbal communication.
- Willingness to learn new things and is able to quickly deploy them.
- Is an empathetic team player.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)We have an opportunity for a Lead Operations Engineer role with our client at Bangalore /Gurgaon. Sharing the JD for your reference. Please revert if you would be interested in this opportunity and we can connect accordingly.
JOB DETAILS
Shift timing:
9.00AM-6.00PM / 11.00AM -8.00PM / 2.00PM – 11.00PM / 7.00PM -3.00AM IST(Night shift allowance will be provided)
Position
Lead Operations Engineer
Location
Bangalore/ Gurgaon
About Our client
Who we are :
At a time when consumers are connected and empowered like never before,
Our client is helping the world's largest brands provide amazing experiences at every turn. It offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24
social channels. We empower entire organizations to work together across social, marketing, advertising,
research, and customer care to manage customer experience at scale. Most exciting, Our client works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike,
P&G, Shell, Samsung, and Visa.
What You'll Do
What You’ll Do As a Lead Operations Engineer at our client, you should be passionate about working on new technologies, high profile projects, and are motivated to deliver solutions on an aggressive schedule.
Candidates from product based companies only.
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Go Programming (Golang)Vue.js
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Python
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon