QA Automation Engineer

Dot Net React Developer

Location – Pune, Hinjewadi

Mode of work – Hybrid (3 days work from office)

Experience- 5 to 10 Years

Mandatory Skills- Dot Net, React, C#, Asp.net, Web Api, Redux, Orm, Messaging & Streaming Broker, Microsoft SQL Server, Databricks / Spark

Additional Skills- Azure DevOps, Azure App services, Communication Skills, Agile Scrum

Overview -

We are seeking a Passionate Developer who can leverage technology to improve healthcare delivery & revolutionize patient care and outcomes to make a positive impact. The ideal candidate will have a strong background in software development, proficiency in both front-end and back-end technologies, and a deep understanding of healthcare systems and regulations in the US.

Technical Skills –

• Full Stack Technologist with extensive knowledge on web-based architecture, Microservice & distributed solution,
• Mandatory - .NET 7.0+, C#, ASP.NET, WEB API, React, State management framework such as Redux or MobX, ORMs (entity framework), Messaging & Streaming Broker, Microsoft SQL Server, Databricks / Spark.
• Good to Have - Azure DevOps, Azure App services

Good to Have –

1. Experience with healthcare data analytics, machine learning, or AI technologies.
2. Certification in healthcare IT (e.g., Certified Professional in Healthcare Information and Management Systems, CHPS).
3. Familiarity with agile development methodologies and Production Support practices.
4. Experience working in an agile/scrum environment.

Soft Skills –

• Strong communication skills - oral and verbal.
• Ability to work with various stakeholders across various geography.
• with the ability to build & sustain teams.
• Mentor people and create a high performing organization, fostering talent, resolving conflicts to build & sustain teams.
• Strong understanding of Object-oriented design, and multi-tier application architecture.

Required Qualification

Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.) ,Bachelor of Computer Applications (B.C.A.) ,

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Skills :-

• Should have strong experience in Automation testing, developing and executing test cases.
• Should have strong experience in Selenium with Java
• Should have a good amount of experience working with Web Application and Mobile Application testing
• Hands-on experience on Functional, Regression, System and UAT Testing.
• Experienced with few of the Automation Testing tools : Selenium, Java, TestNG, SOAP UI/Rest API and Appium.
• Exposure to Agile Scrum, Jira or Confluence.
• Should be familiar with the Linux environment.
• Should have good written and verbal Communication Skills

Role: Director of Field Sales

About the Role

If you have a flair for the field, you love achieving targets, thrive in managing large teams, enjoy the blend of the chaos & the nuances of data, with a dream to take this from a 12 cr to a 50 Cr team (ARR), then we would love to have a chat with you.

We envisaged this vertical to drive and tap the unlimited potential of the retail market across India. It's a wonderful problem to solve considering the vertical has grown 6X in 12 months.

As the Director of Field Sales, you will be responsible for leading a large sales team and driving revenue growth for the company. You will work closely with the executive team to develop and execute the company's sales strategy, while also managing the day-to-day operations of the sales team.

What you will be doing

● Develop and execute a comprehensive sales strategy that drives revenue growth for the company

● Build and lead a high-performing sales team of 200+ that consistently exceeds sales targets

● Develop and maintain strong relationships with key customers and partners

● Analyze sales data and market trends to identify opportunities for growth

● Manage the sales budget and ensure that all sales activities are aligned with the company's financial

goals

● Develop and implement sales training programs to ensure that the sales team is equipped with the skills

and knowledge needed to succeed

● Ensure that all sales activities are in compliance with company policies and procedures

● Provide regular updates to the executive team on sales performance, market trends, and other key

metrics

What we are looking for

● Someone with 10 + years of experience managing a sales team in product-based start-up

● Someone who has successfully managed field sales of more than 200 people in the past

● Someone who has seen a scale of at least 50 crore net revenue per annum

● Someone who is analytically strong and has a good grip on numbers

Experience: 1- 5 Years

Job Location: WFH

No. of Position: Multiple

Qualifications: Ph.D. Must have

Work Timings: 1:30 PM IST to 10:30 PM IST

Functional Area: Data Science

NextGen Invent is currently searching for Data Scientist. This role will directly report to the VP, Data Science in Data Science Practice. The person will work on data science use-cases for the enterprise and must have deep expertise in supervised and unsupervised machine learning, modeling and algorithms with a strong focus on delivering use-cases and solutions at speed and scale to solve business problems.

Job Responsibilities:

• Leverage AI/ML modeling and algorithms to deliver on use cases
• Build modeling solutions at speed and scale to solve business problems
• Develop data science solutions that can be tested and deployed in Agile delivery model
• Implement and scale-up high-availability models and algorithms for various business and corporate functions
• Investigate and create experimental prototypes that work on specific domains and verticals
• Analyze large, complex data sets to reveal underlying patterns, and trends
• Support and enhance existing models to ensure better performance
• Set up and conduct large-scale experiments to test hypotheses and delivery of models

Skills, Knowledge, Experience:

• Must have Ph.D. in an analytical or technical field (e.g. applied mathematics, computer science)
• Strong knowledge of statistical and machine learning methods
• Hands on experience on building models at speed and scale
• Ability to work in a collaborative, transparent style with cross-functional stakeholders across the organization to lead and deliver results
• Strong skills in oral and written communication
• Ability to lead a high-functioning team and develop and train people
• Must have programming experience in SQL, Python and R
• Experience conceiving, implementing and continually improving machine learning projects
• Strong familiarity with higher level trends in artificial intelligence and open-source platforms
• Experience working with AWS, Azure, or similar cloud platform
• Familiarity with visualization techniques and software
• Healthcare experience is a plus
• Experience in Kafka, Chatbot and blockchain is a plus.

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

• Over all 2-4 years’ experience in Inventory Management System and customization with third party systems,
• Atleast 2  years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
• Java/PL SQL Development hands on experience.

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance

1. Own Architecture and Design for one or more verticals end to end
   Work with stakeholders (Product teams, Partners, UI/UX teams & Vendors) to create right architecture for large scale, large volume consumer facing applications
2. Ability to work in ambiguous environments
3. Be on top of emerging technology and make recommendations to future-proof products and solutions
4. Ensure that systems are architected to be secure and resilient through the effective application of security and Business Continuity principles
5. Lead the definition and validation of architecture principles and standards

• Designing and developing user interfaces using best practices
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript,Typescript, CSS, and HTML.
• Making complex technical and design decisions for Angular 6+ projects.
• Developing application codes and unit tests in Angular 6+, Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support
• Ionic & Node JS (plus)