Python Developer

About us:

Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.

At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.

Opportunity:

As a Senior Staff Engineer at Hiver, you will play a pivotal role in shaping the future of our platform and technology landscape. You will operate as a senior technical leader — driving architectural strategy, establishing engineering excellence across teams, and influencing product direction at scale.

Hiver processes over 5 million emails daily for thousands of active users — and as we continue to grow rapidly, you’ll lead efforts to build highly scalable, intelligent, and resilient systems that power this growth. This is a hands-on and strategic role where you will architect complex systems, mentor other Staff Engineers and Technical Leads, and champion technical innovation across the company.

What you will be working on?

Strategic Technical Leadership

• Define and evolve Hiver’s technical architecture and long-term technology roadmap in alignment with business strategy.
• Lead architectural design reviews and ensure coherent technical direction across multiple product and platform teams.
• Partner with senior leadership across all functions to make strategic build vs. buy, scale vs. optimize, and AI adoption decisions.
• Drive technical vision-setting for next-generation AI-driven capabilities across the product suite.

AI and Systems Architecture

• Design and scale advanced Generative AI and Machine Learning solutions integrated with Hiver’s core workflows.
• Build frameworks to improve system scalability, resilience, and observability for high-throughput email and data processing.
• Ensure architectural decisions are guided by performance, maintainability, and cost efficiency principles

Engineering Excellence & Mentorship

• Set and enforce engineering-wide standards for system design, code quality, and technical documentation.
• Mentor and coach Staff Engineers, Tech Leads, and Senior Engineers, helping them grow as system thinkers and problem solvers.
• Act as the final technical reviewer for complex or high-risk projects, reducing uncertainty and ensuring timely delivery.
• Build a culture of engineering excellence that values clarity, simplicity, and accountability.

Cross-Functional Influence

• Collaborate closely with Product, Data, and Design teams to translate business goals into technically feasible and scalable solutions.
• Drive consensus and alignment on key architectural trade-offs across multiple teams and stakeholders.
• Lead post-incident reviews and proactively drive initiatives that improve system reliability and developer productivity.

Innovation & Technical Thought Leadership

• Champion emerging technologies — AI, automation, data analytics — to create business leverage.
• Promote a culture of continuous innovation, experimentation, and learning within engineering.
• Represent Hiver’s engineering excellence in external forums, conferences, and open-source communities.

What we are looking for?

• 12+ years of total experience in software engineering with at least 5+ years in architecture or technical leadership roles.
• 3+ years of experience leading Staff-level in large-scale distributed systems.
• Extensive expertise in AI/ML (including Generative AI), with a deep understanding of model lifecycle management and deployment.
• Proven experience architecting high-availability, large-scale SaaS platforms in cloud environments (AWS, GCP or Azure).
• Strong foundation in Python or Java, object-oriented design, and system performance optimization.
• Advanced understanding of distributed systems, data architecture, and event-driven design patterns.
• Experience managing technical strategy and decision-making across multiple teams or product areas.
• Demonstrated ability to navigate ambiguity, build consensus, and influence without direct authority.
• Passion for mentoring and developing senior engineering talent and shaping engineering culture at scale.

The Senior Software Developer is responsible for development of CFRA’s report generation framework using a modern technology stack: Python on AWS cloud infrastructure, SQL, and Web technologies. This is an opportunity to make an impact on both the team and the organization by being part of the design and development of a new customer-facing report generation framework that will serve as the foundation for all future report development at CFRA.

The ideal candidate has a passion for solving business problems with technology and can effectively communicate business and technical needs to stakeholders. We are looking for candidates that value collaboration with colleagues and having an immediate, tangible impact for a leading global independent financial insights and data company.

Key Responsibilities

• Analyst Workflows: Design and development of CFRA’s integrated content publishing platform using a proprietary 3rd party editorial and publishing platform for integrated digital publishing.
• Designing and Developing APIs: Design and development of robust, scalable, and secure APIs on AWS, considering factors like performance, reliability, and cost-efficiency.
• AWS Service Integration: Integrate APIs with various AWS services such as AWS Lambda, Amazon API Gateway, Amazon SQS, Amazon SNS, AWS Glue, and others, to build comprehensive and efficient solutions.
• Performance Optimization: Identify and implement optimizations to improve performance, scalability, and efficiency, leveraging AWS services and tools.
• Security and Compliance: Ensure APIs are developed following best security practices, including authentication, authorization, encryption, and compliance with relevant standards and regulations.
• Monitoring and Logging: Implement monitoring and logging solutions for APIs using AWS CloudWatch, AWS X-Ray, or similar tools, to ensure availability, performance, and reliability.
• Continuous Integration and Deployment (CI/CD): Establish and maintain CI/CD pipelines for API development, automating testing, deployment, and monitoring processes on AWS.
• Documentation and Training: Create and maintain comprehensive documentation for internal and external users, and provide training and support to developers and stakeholders.
• Team Collaboration: Collaborate effectively with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality solutions that meet business requirements.
• Problem Solving: troubleshooting efforts, identifying root causes and implementing solutions to ensure system stability and performance.
• Stay Updated: Stay updated with the latest trends, tools, and technologies related to development on AWS, and continuously improve your skills and knowledge.

Desired Skills and Experience

• Development: 5+ years of extensive experience in designing, developing, and deploying using modern technologies, with a focus on scalability, performance, and security.
• AWS Services: proficiency in using AWS services such as AWS Lambda, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon SES, Amazon RDS, Amazon DynamoDB, and others, to build and deploy API solutions.
• Programming Languages: Proficiency in programming languages commonly used for development, such as Python, Node.js, or others, as well as experience with serverless frameworks like AWS.
• Architecture Design: Ability to design scalable and resilient API architectures using microservices, serverless, or other modern architectural patterns, considering factors like performance, reliability, and cost-efficiency.
• Security: Strong understanding of security principles and best practices, including authentication, authorization, encryption, and compliance with standards like OAuth, OpenID Connect, and AWS IAM.
• DevOps Practices: Familiarity with DevOps practices and tools, including CI/CD pipelines, infrastructure as code (IaC), and automated testing, to ensure efficient and reliable deployment on AWS.
• Problem-solving Skills: Excellent problem-solving skills, with the ability to troubleshoot complex issues, identify root causes, and implement effective solutions to ensure the stability and performance.
• Communication Skills: Strong communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders, and collaborate with cross- functional teams.
• Agile Methodologies: Experience working in Agile development environments, following practices like Scrum or Kanban, and ability to adapt to changing requirements and priorities.
• Continuous Learning: A commitment to continuous learning and staying updated with the latest trends, tools, and technologies related to development and AWS services.
• Bachelor's Degree: A bachelor's degree in Computer Science, Software Engineering, or a related field is often preferred, although equivalent experience and certifications can also be valuable.

Key Responsibilities:

·        Develop and create websites, applications, and systems

·        Participate on the Development and Testing Phase of the Projects

·        Participate as a member of the Scrum team

·        Maintain and enhance existing Projects

·        Deliver quality output on all Projects

·        Showcase your analytical and problem-solving ability.

·        Guide and Mentor other developers

·        Be updated on the latest technologies

Requirements:

·        More than 4-8 years’ experience in PHP

·        Must have minimum 4 years work experience in Laravel framework

·        Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS

·        Knowledge on Coding Standards, Design Patterns, and Best Practices

·        Has actual experience and understanding on Agile Software Development

·        Ability to prioritize and handle multiple tasks and projects concurrently.

·        Able to mentor, collaborate and guide other team members

·        Team Player, Proactive and Accountable

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Lead User Stories and guide senior/software engineers in the development process

● Understand architecture principles, design patterns and implement them from architectural artifacts.

● Provide effort estimation of assigned work and be able to complete as per the estimations and timelines

● Write clean, maintainable, and efficient code including unit tests and integration tests to ensure software quality

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Participate in design and code reviews

● Ability to resolve performance issues

● Mentor junior software engineers and help them grow their technical skills

Must Have Skills:

● B.E/B.Tech in computer science

● 8-11 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 5+, C#

Backend : MSSQL /MySQL/Postgres 

● Good understanding of Cloud technologies like Azure/AWS.

● Good understanding of Design Principles, Design patterns and Microservices Architecture.

● Excellent problem-solving, critical thinking, and communication skills

● Worked in an Agile software development environment

Must understand full stack development frameworks including knowledge of building scalable APIs, interfaces, software components, schema design, availability, and latency preferably in a cloud environment.

● Worked in a fast-paced environment preferably in a tech driven startup

● Understanding of different types of architectures.

What you need to have:

The ideal candidate for this position will be responsible for working on PHP plugins and the PHP developer role.

Job Location: Sultanpur, New Delhi (on-site) 

Job Role: PHP Developer

Design, build, test, integrate, implement and maintain complex or large-scale web pages and web applications. 

• In-Depth knowledge of PHP, HTML, CSS, SQL, XML/Json, AJAX, JQuery, LAMP/WAMP   environments. 
• Expertise in PHP-based e-commerce portals like Magento, Shopify, Woocommerce, etc. 

Duties & Responsibilities: 

• Understanding of business requirements and the process of translating them into well-engineered and integrated technical solutions and reusable components. 
• Development of custom modules of Magento, Shopify, and Woocommerce.
• Integrating Magento / Other Ecommerce applications with other external applications like ERP etc. 
• Write elegant and clean code as a PHP Developer. 
• Implement plugins for Magento, Shopify, Woocommerce, etc. 
• Create clean, well-documented products, software, and services. 
• Work closely with product management, UX designers & QA. 
• Always look for ways to make the UI behave and perform better. 
• Develop technical solutions to complex problems which use ingenuity and creativity.
• Design, code, test, debug and document software according to the functional requirements 

Learn about our Culture: 

Wigzo is a culture-driven company powered by its employees, their vision, and their inspiration. All the employees live by the culture and values that define us. We value people for their talent, personality, competency, and ability to learn and grow. 

We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy. We take pride in our diversity and strive to embrace diverse voices and create an inclusive workplace. To know more please visit: https://www.wigzo.com/employee-spotlight/">https://www.wigzo.com/employee-spotlight/

About Wigzo Technologies by Shiprocket:

Wigzo is an e-commerce marketing automation platform in which Shiprocket has acquired a majority stake. Together, we help businesses of all sizes delve deeper into data to unleash possibilities to enhance sales and income. Wigzo enables e-commerce firms to personalize each customer interaction, resulting in increased engagement, retention, loyalty, and lifetime value. 

An Omnichannel marketing automation suite, Wigzo enables you to understand your customers/visitors more intelligently so you market to them what they want and not what you have. It works on real-time customer insights with real-time communication and a personalization engine that helps marketers manage basic communication and also provides dynamic email, personalized notifications, user retention, real-time engagement, real-time content, and much more. 

Wigzo is holding 1000+ customers globally, it’s been 6+ years in the industry, with 100+ e-commerce brands working with us which results in 15 times business growth. For more information please visit our website: https://www.wigzo.com/">https://www.wigzo.com/