Project Manager

Job Description: Business Development Associate - Tele Sales

Industry: EdTech

Sector: Retail and B2B

Position: Process Associate

Responsibilities:

1. Cold Calling & Lead Generation

• Conduct outbound cold calls to potential customers within the education sector, including both retail clients and B2B partnerships.
• Identify and qualify leads through initial discussions, focusing on building a pipeline of prospective clients for EdTech products and services.

1. Product Presentation & Sales Pitching

• Present product offerings in a clear and compelling manner, tailored to meet client needs within the education sector.
• Effectively communicate the value proposition of EdTech solutions, addressing client inquiries and objections.

1. Customer Relationship Management

• Maintain regular follow-up with leads to nurture relationships and close sales.
• Utilize CRM tools to manage and document interactions, sales progress, and follow-up schedules.

1. Target Achievement

• Meet and exceed daily, weekly, and monthly sales targets as set by the sales team.
• Collaborate with the sales and marketing team to adjust strategies and ensure goal alignment.

1. Process & Feedback

• Provide input on improving sales processes and customer outreach based on insights gained from direct client interactions.
• Report customer feedback and market trends to help enhance product offerings and sales strategies.

Requirements:

• Prior experience in telesales, particularly in EdTech or related sectors.
• Strong verbal communication and persuasion skills.
• Self-motivated, target-oriented, and resilient under pressure.
• Familiarity with CRM systems and sales tools.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Experience in cold calling and lead generation in B2B and retail contexts.

Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

Role and Responsibilities:

• The candidate must be keenly expert in JavaScript (ES6), React JS (Functional React- React with Hooks).
• Must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce. 
• We are highly fetching for the candidates that are good with conditional rendering, and very much clear regarding the concepts of useEffect hook.
• Knowledge of GIT is a must.
• Knowledge and experience in any state management library such as redux or context is a plus.
• Must be familiar with JS libraries like Axios, and UI libraries like material-ui, core-ui, formik, etc.
• Must have a proper understanding of CSS properties like margin, padding, flex, position, z-index, media queries, and other important concepts like media queries, DOM manipulation.
• Must be aware of using dev tools provided in the browsers such inspect elements and network tab to track API calls.
• Basic API calling through postman or similar tools.
• Candidate worked on projects dealing with manipulation of dates, form validations, etc. are preferred.

Experience Required:

• The candidate must at least have a total experience of 1 Year - 3 Years in the relevant field. 
• The candidate must have basic knowledge regarding data structure and algorithm. 
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions. 

Location:

• The job-role of a React.js developer is open only for candidates residing in Indore or are willing to relocate to Indore. 

• We are also providing remote opportunity.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

About the company:

• SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
• We provide expert services in developing web and application services.
• We help vendors for getting projects in a single domain.
• We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
• We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
• We have a selective module to ease the hiring process of clients and vendors.
• We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
• We are also providing great assistance to the clients to hire candidates on a contractual basis.

OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.

Behavior Labs team:

The Behavior Labs team sits at the centre of the company and curates the Mia coach, that produces the content and insights to bring about behavior change. It pushes out to enterprise users, insights about expected performance behavior during a business period. It enables enterprises to influence the behaviors of sales personnel from encouraging early starts to push for lightning finishes. It guides enterprises on how to monitor and manage the behavioural journey that would lead to positive outcomes. Thousands of sales and customer service personnel across the globe are influenced and nudged towards behavior change that results in better performance outcomes.

The behavior lab has two key tasks – use the latest thinking in the space of BE and employee performance to enable specific user groups performance and developing a holistic understanding of the user and mining those insights to consistently fine tune the product. This team contributes towards the development of the digital design interface through which users view the nudge. The team also prepares behavioral analytics decks for clients on a regular basis.

We are looking for a new age candidate for the position of a Behavioral Researcher to work in an environment that is in the frontier of using human behavioural understanding and technology to influence behavior change amongst enterprise workers.

Key responsibilities will include:

• Generating insights about behavior from a range of data sources; developing testable propositions
• Conducting original research (e.g. small-scale experiments; feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data. Understand the trade-offs between different research methods (i.e. quant vs qual, survey vs experiment, A/B tests etc.).
• Action the use of behavioral science concepts into the development of the nudge engine. Keep a continuous watch on new developments in the BE field to adopt and apply into product design.
• Use behavioural science to create contextual information, communication ideas that can influence action amongst user groups and drive them towards a behavioural journey.
• Be intellectually curious and open to innovation but maintain objectivity to ensure that the focus remains on the scientific foundation in which the product is built.
• Good communication and influencing skills, both verbal and written, for a product development & customer facing audience. Specifically, the ability to communicate to these audiences in industry language.
• This role requires a person with curiosity and a passion for inquiry, comfort with ambiguity, and an entrepreneurial/learning mindset. Self-motivated and flexible, this person will be adept at both creative and analytical thinking.
• This is a highly collaborative role which requires the ability to work across the organisation’s product & design teams to develop appropriate ways to bridge the intention – action gap amongst users.

Job Description :

1. A cloud engineer is responsible for the design, review of architectures & construction of cloud service provider environments.
2. Duties, and Responsibilities may include the following:
3. §  Responsible for the evaluation of cloud strategy and program architecture
4. §  Responsible for gathering system requirements working together with application architects and owners
5. §  Responsible for generating scripts and templates required for the automatic provisioning of resources
6. §  Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings
7. §  Build software for the organization’s systems and ES as a service offering
8. §  Stay well-informed of failures and complications related to a cloud offering
9. §  Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
10. §  Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
11. §  Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL etc.

A qualified applicant must possess a thorough knowledge of at least some of the following:

Education

• Bachelor of Science degree in Computer Science, or Engineering, or in other related technical field. In addition to educational qualification, they should possess at least 3-5years IT experience with cloud operations and systems administration

Knowledge Needed-

• A cloud engineer must have adept technical skills and cognate experience to be hired. 
• Practical object-oriented development knowledge with at least Scala or Java, knowledge of systems like ZooKeeper, Consul etc., familiarity with containerization technologies such as Docker and Pivotal Cloud Foundry Docker, OpenStack, and Public cloud delivery know-how with AWS and/or Azure
• understanding of software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP)
• Part of the daily tasks of a Cloud Engineer is to work with cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, and Business Analysts), so it is vital that they can work in a team-driven environment
• Cloud technologies become advanced over time, so an essential ingredient that most recruiters look out for in cloud engineers is their willingness to learn and work with new and emerging technologies.

  Certification

• Microsoft Azure – 70-533, 70-535 any other infrastructure certification is added advantage.
• Should have relevant cloud certifications such as Microsoft Certified Azure Solutions Architect is added advantage