Platform Engineer/ SRE at It is an Product Based Company(Domain- EV Charging) · Bengaluru (Bangalore) · 2 - 4 years · ₹10L - ₹14L / yr · Posted 1 Sep 2026

Platform Engineer/ SRE
at It is an Product Based Company(Domain- EV Charging)
Platform Engineer
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience: 2-4 years
About Compnay
This is driving the electric mobility revolution through cutting-edge software, infrastructure, and professional services. Our technology empowers utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale safely, efficiently, and sustainably. With a global footprint spanning three continents and operations in 13 countries, we are passionate about shaping the future of sustainable transport.
Operating over 70,000 charge points globally, this is driving the transition toward cleaner, smarter, and more efficient mobility. The India team serves as a critical operational hub, supporting global platforms focused on decarbonization, digitalization, and scalable infrastructure growth.
Role Overview
What you’ll do:
- Ensure system reliability, uptime, and performance of global platform.
- Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule).
- Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
- Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
- Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
- Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
- Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
- Collaborate with development, operations and support teams to build scalable and resilient systems.
- Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
- Participate in capacity planning, performance tuning, and resource optimization.
- Integrate security and compliance best practices into all infrastructure operations.
- Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
- Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
- Flexible to resolve blocking issues during off hours or weekends if required.
What We’re Looking For:
Basic Qualifications and Skills
- Bachelor’s degree in Engineering, Electrical, ECE, Computer Science, Information Technology, or related field.
- 2–4 years of overall experience with at least 1+ years of experience as a Site Reliability Engineer, DevOps Engineer, or Technical Project Coordinator.
- Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices-based platforms.
- Experience with incident management and on-call best practices. Provide support to on-call engineers.
- Excellent analytical and problem-solving skills with a proactive mindset.
- Expertise with monitoring and observability tools (Dynatrace, Prometheus, Grafana, Zabbix, etc.).
- Solid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2, S3, RDS, Lambda).
- Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
- Fluency in English (spoken and written).
- Successfully recommission or decommission chargers following changes in our network.
- Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
Additional Information
- This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions.
- Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support on-call engineers.
- This role may involve EU or US time-zone shifts based on business requirements.
- Shift timing: 2 PM IST to 11 PM IST.
What is required to be successful in this role:
- Global platform experience (B2C or B2B).
- AWS native service experience.
- Firmware deployment and cloud cost optimization experience.
- Strong exposure to monitoring and alerts.
- Experience with firmware rollout, IoT devices onboarding and offboarding will be an added advantage.
- Experience as an SRE or DevOps Engineer with some exposure to Project Management or Technical Project Management in IoT-based projects will be helpful.
What We Offer
- Work with some of the brightest minds in the emerging EV industry.
- Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
- Freedom to suggest, implement, and innovate on systems, processes, and technologies.
- Daily ownership in a high-growth, challenging environment.
- Flexible work environment with hybrid schedules and virtualization options.
- Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

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Job Title: TechOps Engineer
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience: 6 Month-2 years (Excluding Internship)
Shift Timing: 2 PM to 11 PM IST
Role Overview
We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.
What you’ll do:
- Ensure system reliability, uptime, and performance of global platform.
- Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule)
- Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
- Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
- End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
- Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
- Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
- Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
- Collaborate with development, operations and support teams to build scalable and resilient systems.
- Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
- Participate in capacity planning, performance tuning, and resource optimization.
- Integrate security and compliance best practices into all infrastructure operations.
- Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
- Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
- Flexible to resolve blocking issues during off hours or weekends if required.
What We’re Looking For:
Basic Qualifications and skills
- Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
- Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
- Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
- Experience with incident management and on-call best practices. Provide support to on call engineers.
- Excellent analytical and problem-solving skills with a proactive mindset.
- Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
- Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
- Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
- Fluency in English (spoken and written).
- Successfully recommission or decommission chargers following changes in our network.
- Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.
What We Offer
- Work with some of the brightest minds in the emerging EV industry.
- Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
- Freedom to suggest, implement, and innovate on systems, processes, and technologies.
- Daily ownership in a high-growth, challenging environment.
- Flexible work environment with hybrid schedules and virtualization options.
- Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.
Senior Platform & Site Reliability Engineer
Location: Remote Employment Type: Contract
The Role
This role carries full architectural and operational ownership of the platform layer across a growing SaaS portfolio. The Cloud Architect owns AWS infrastructure standards — VPCs, account structures, networking, and compute design. Everything outside that lane is yours: the CI/CD platform, the observability and reliability stack, the event streaming infrastructure, the deployment pipelines, and the incident engineering model.
Architectural decisions are yours to make and defend, standards are yours to define and enforce, and the reliability of 20+ enterprise SaaS products depends on what you and your team build.
This is an AI-native engineering organisation. Where it is practical and safe to do so, you are expected to use automation and AI-assisted tooling to reduce toil — in CI/CD triage, infrastructure provisioning, observability workflows, and acquisition onboarding. The expectation is not to replace engineering judgement with automation, but to free it up for the problems that genuinely require it.
The Scale You Will Operate At
The portfolio consists of 20+ live, enterprise-grade SaaS solutions running concurrently. Each product serves enterprise customers and processes millions to billions of real-time requests. The architecture is serious: event streaming for real-time data pipelines, batch processing workloads running alongside live transaction flows, and multi-tenant enterprise-grade reliability expectations across every product.
You will design and operate the platform infrastructure that underpins all of it — scaling horizontally as each new acquisition joins the portfolio, without proportionally scaling cost, complexity, or headcount.
What You Will Own
Platform Architecture
- Full architectural ownership of the non-AWS toolchain: CI/CD, observability, event streaming, automation, secrets, and deployment infrastructure
- Define, build, and enforce platform standards across portfolio products
- Terraform IaC for all infrastructure — nothing provisioned manually, everything versioned and reviewed
- Self-service developer platform so product teams ship without waiting on platform
Event Streaming & Pipeline Infrastructure
- Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines
- Design and maintain batch processing infrastructure alongside live event flows
- Ensure pipeline reliability, throughput, and cost are actively managed at scale
CI/CD & Deployment
- Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products
- Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures
- Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified
Observability & Reliability
- Own the full observability stack: Grafana, Prometheus, and Loki across all products
- SLOs and error budgets defined per product; reliability tracked consistently
- Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen
- Incident response: on-call design, escalation playbooks, post-mortem facilitation
- Automated remediation scoped to safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns; novel or ambiguous failures escalate to a human with full context attached
Acquisition Onboarding
- Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture
- Migration plan and execution for each portfolio company joining the platform — sequenced to avoid disrupting live operations
- Target: full platform integration within a defined window per acquisition
A Note on Automation
Where automation is safe and failure modes are well understood — routine provisioning, known CI/CD failure classes, secrets rotation, cost anomaly flagging — aggressive automation is expected. Where automation would act on ambiguous signals or carry significant blast radius, human judgement stays in the loop. The goal is to reduce toil on solved problems, not to automate decisions that require engineering expertise.
Platform Stack
Area Stack / Standard IaC Terraform OSS / OpenTofu CI/CD GitHub Actions Event Streaming Architecture and tooling chosen for the workload Observability Grafana, Prometheus, Loki Log Management AWS CloudWatch, Grafana Loki Incident Management OpsGenie (startup tier) or Better Uptime Secrets AWS Secrets Manager / HashiCorp Vault OSS Containers ECS (default), EKS only where justified Cost Monitoring AWS Cost Explorer with custom dashboards What We’re Looking For
- 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time
- Strong Terraform depth across multi-environment, multi-account setups
- CI/CD ownership across a multi-product environment with GitHub Actions
- Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management
- Hands-on Grafana, Prometheus, and Loki in production
- AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer
- SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture
- Acquisition or greenfield platform integration experience strongly preferred
How You Work
- Comfortable operating across multiple products simultaneously — context-switching without dropping standards
- Cost-efficiency instinct — you optimise spend as a habit, not as a project
- You treat automation as a tool for eliminating toil, not a substitute for engineering judgement
- You document decisions, enforce standards through code, and build platforms that other engineers find intuitive to use
Why This Role
The platform function is being built from the ground up. You will have architectural ownership of the entire non-AWS platform layer across a growing portfolio of enterprise SaaS products, with the freedom — and responsibility — to build the reliability and delivery culture of the organisation.
This is not a role that inherits someone else’s decisions and maintains them. Every major architectural choice is still to be made. If you want to build something that lasts and that other engineers depend on, this is the role.
About the company
The client is a US-based cybersecurity startup prevents, detects, and responds to software supply chain attacks by analyzing behavior across the full software development lifecycle for both developers and AI coding agents. They are building a vertical AI agent for supply chain security across three pillars: securing AI agents on developer machines, OSS package security, and CI/CD security, covering the entire agentic pipeline from dev environment to cloud.
Founded by ex-Microsoft, 21 years & ex-Uber, Microsoft, Plaid founders, they are a 16-person team working on hard problems at the intersection of security, AI, and open source.
Why this role is exciting
They are at the forefront of supply chain security research and product development. They were the first to detect several major supply chain attacks in 2025 and 2026, including the axios npm compromise and tj-actions. Their research is regularly cited by Bloomberg, TechCrunch, Hacker News, and Dark Reading. The US Cybersecurity and Infrastructure Security Agency (CISA) has published advisories citing the company.
Beyond their enterprise customers, the company has been adopted by more than 15,000 open-source projects, including projects from Microsoft, Google, Amazon, and Datadog.
This is a zero-to-one platform role. Today the AWS cost, service health visibility, and their release process are owned in pieces by engineers who are also shipping product. You will own all three end to end, as the first dedicated platform hire, with meaningful early-stage equity upside.
Their stack
GitHub.com for code repositories. GitHub Actions for CI/CD pipelines. AWS serverless for hosting our services: Lambda, API Gateway, DynamoDB, and S3. Backend services are written in Golang.
What you'll do
- Own AWS cost. Build real visibility into where our cloud spend goes, then drive it down. Put guardrails and anomaly alerting in place so cost regressions get caught in days, not at the end of the month.
- Build service health visibility. Define and instrument the metrics that tell us whether the platform is healthy. Build the dashboards, set the SLOs, and wire up alerting that pages on real problems and stays quiet otherwise.
- Own the release process. Design and implement how code gets from a pull request to production, including staged rollouts, rollback, release approvals, and change management that satisfies our enterprise customers and our ISO 27001 obligations without slowing engineers down.
- Improve stability. Run infrastructure as code, tighten our incident response and on-call practices, and drive postmortems to actual fixes.
- Secure our own pipelines. We sell CI/CD and cloud security, so our own build and deploy path should be the best reference implementation we have. You will run it that way.
What we're looking for
- 2 to 5 years of experience with strong engineering fundamentals.
- Demonstrated AWS cost reduction. We want to hear what the spend was, what you did, and what it became.
- Hands-on depth with AWS serverless in production, not just in theory.
- Experience implementing metrics, dashboards, and alerting for service health, and evidence that it changed how the team operated.
- Experience building or significantly improving CI/CD and release processes, ideally with GitHub Actions.
- Comfortable writing code. Golang or Python, plus infrastructure as code.
- An AI-native mindset, with prior hands-on experience building with or operating AI agents.
- Early-stage startup experience. You are extremely hands-on and can drive a problem end to end without a team behind you.
- A security background is a plus but not required.
Hiring Platform Engineer
Exp: 6 -- 10 yrs
Edu : BE/B.tech/MCA
Work Location : Pune
Skills :
Platform monitoring ,Incident trouble shooting, Incident recovery, openshift ,kubernetes.
2 years of IT operations, infrastructure, cloud or application support experience.
Exp in Linux command-line knowledge.
Exp in networking knowledge including IP addressing, DNS, ports and connectivity troubleshooting.
About the Team
SecurITe’s mission is to build an Agentic-AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.
About the Role
We’re looking for an exceptional Platform Engineer to help lead the development of our next-generation cybersecurity AI platform. This is a rare opportunity to shape how agentic AI transforms the future of cyber defense.
As a Platform Engineer, you will design, build, and operate the foundational infrastructure, deployment systems, and developer platforms that power our cybersecurity products across cloud and on-premise environments. You will work at the intersection of infrastructure engineering, cloud-native technologies, automation, reliability, and security to enable scalable and resilient product delivery.
You’ll collaborate closely with AI/ML, backend, security, QA, and product engineering teams to create self-service platforms, deployment pipelines, observability systems, and operational tooling that accelerate innovation while maintaining enterprise-grade reliability and security.
This role is ideal for Linux platform engineers and system specialists who excel at solving complex system challenges, automating wherever possible, and building resilient platforms that enable teams to move faster with confidence.
Why This Role Matters
Cybersecurity is undergoing a fundamental shift. AI is no longer an enhancement—it’s becoming the core engine of how detection, investigation, and response are executed. As our Platform Engineer, you will architect and build the infrastructure, automation, deployment, and operational systems that make this transformation real.
Your work will directly influence the scalability, reliability, and security of our AI-driven cybersecurity platform across both cloud and enterprise on-premise deployments. You’ll help establish the operational backbone that enables rapid innovation, secure product delivery, and resilient large-scale deployments in mission-critical environments.
This is a chance to solve novel technical challenges involving distributed systems, hybrid infrastructure, observability, automation, and secure software delivery while shaping how defenders outpace modern attackers.
What You’ll Do
● Design, build, and own AWS infrastructure from the ground up (VPC architecture, EC2 fleet management, IAM, networking, security groups)
● Administer and harden AlmaLinux VMs across production, staging, and dev environments
● Build automation for provisioning, patching, and configuration management (infrastructure-as-code, config management tooling)
● Design and implement observability: monitoring, logging, alerting, and on-call-worthy SLAs from scratch
● Lead incident response — diagnosis, RCA, and post-incident documentation — with no dedicated ops team to escalate to
● Make and document build-vs-buy and architecture decisions as the product and team scale
● Work directly with founders/engineering to translate ambiguous asks into scoped technical plans
Impact You’ll Have
● Accelerate engineering velocity through scalable developer platforms and automation
● Improve deployment reliability, platform uptime, and operational efficiency
● Enable secure and scalable AI-driven cybersecurity workloads
● Reduce operational overhead through infrastructure automation and self-service systems
● Help establish enterprise-grade cloud and on-premise deployment capabilities
● Enhance product resiliency, observability, and operational excellence
● Shape the long-term platform architecture powering next-generation cybersecurity products
● Enable rapid and secure delivery of critical security innovations to customers
Required Experience
● 4+ years hands-on Linux administration (RHEL-family strongly preferred — AlmaLinux, CentOS, RHEL)
● Deep Linux internals: systemd, networking, storage/LVM, process/resource management, kernel-level troubleshooting
● Real AWS architecture experience — not just operating existing infra, but designing it (VPC, EC2, IAM, security groups, networking)
● Demonstrated ability to scope and solve ambiguous problems independently, without a runbook or senior engineer to defer to
● Scripting/automation proficiency (Python and/or Bash) beyond one-off scripts — built tooling that runs unattended
● Track record of end-to-end ownership: has designed, built, and operated a system (not just contributed to one)
● Clear, proactive communicator — documents decisions and explains reasoning without being asked
Required Skills & Qualifications
● Strong Linux system administration and troubleshooting skills
● Redhat certifications
● Strong understanding of networking fundamentals, security, and distributed systems
● Proficiency with Docker, and container orchestration
● Experience with Terraform, Ansible, or similar infrastructure automation tools
● Strong scripting or programming skills in Python, Bash, or Go
● Knowledge of observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry
● Understanding of platform security best practices and secure infrastructure design
● Familiarity with virtualization technologies and hybrid infrastructure environments
● Strong problem-solving and debugging abilities
● Excellent communication and collaboration skills
● Ability to thrive in fast-paced startup environments
Nice to Have
● Configuration management/automation at scale (Ansible, AWX, Terraform, or similar)
● Monitoring/observability stack experience (Prometheus, Grafana, Zabbix, ELK, Datadog)
● Container experience (Docker; Kubernetes a plus but not core to this VM-based stack)
● Experience in a startup or small-team environment where infra was built from scratch
● Security/compliance exposure (vulnerability remediation, hardening, SSO/access control)
The Mindset
Problem Solver
You thrive on complex, ambiguous challenges and engineer elegant solutions.
Ownership-Driven
You take initiative, move fast, and deliver outcomes without hand-holding.
Continuous Learner
You stay ahead of the curve in AI, ML, cloud-native technologies, and emerging infrastructure trends.
Startup DNA
You excel in fast-moving environments where priorities evolve and impact is immediate.
SRE / Success Engineering role focused on production operations, reliability, AWS infrastructure, monitoring, incident management, and platform support for the ZT platform.
Core responsibilities include:
- Production monitoring and debugging of live systems.
- Incident investigation, troubleshooting, and problem resolution.
- AWS cloud infrastructure support and maintenance.
- Deployment and operational support activities.
- Supporting a 24x7 production environment.
- Working with GitHub-based development workflows.
- Technical debt remediation and platform improvements.
- Customer issue investigation and support.
- Security and compliance-related work, including FedRAMP initiatives.
Preferred Skills:
AWS (especially S3 and EC2)
Strong debugging and troubleshooting skills
Site Reliability Engineering (SRE) experience
GitHub experience
Basic software development skills
TypeScript/JavaScript knowledge
C# preferred
AI experience is a plus.
Candidate should be a hands-on engineer with strong AWS, SRE, operational ownership, production support, and debugging capabilities, rather than a pure application or full-stack developer.

Job Title: TechOps Engineer
Location: Bengaluru, India (Hybrid)
Employment Type: Full-time
Experience: 1-2 years
Shift Timing: 2 PM to 11 PM IST
Role Overview
We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.
What you’ll do:
- Ensure system reliability, uptime, and performance of global platform.
- Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule)
- Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization.
- Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
- End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
- Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
- Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
- Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
- Collaborate with development, operations and support teams to build scalable and resilient systems.
- Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
- Participate in capacity planning, performance tuning, and resource optimization.
- Integrate security and compliance best practices into all infrastructure operations.
- Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
- Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
- Flexible to resolve blocking issues during off hours or weekends if required.
What We’re Looking For:
Basic Qualifications and skills
- Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
- Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
- Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
- Experience with incident management and on-call best practices. Provide support to on call engineers.
- Excellent analytical and problem-solving skills with a proactive mindset.
- Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
- Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
- Fluency in English (spoken and written).
- Successfully recommission or decommission chargers following changes in our network.
- Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.
Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.
What We Offer
- Work with some of the brightest minds in the emerging EV industry.
- Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
- Freedom to suggest, implement, and innovate on systems, processes, and technologies.
- Daily ownership in a high-growth, challenging environment.
- Flexible work environment with hybrid schedules and virtualization options.
- Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.
Location: Bangalore preferred / Hybrid as applicable
Experience: 3+ years
Education: B.E/B.Tech in Computer Science, Engineering or a related technical discipline
Salary: Above market standards, flexible for the right candidate
Career growth: Long-term opportunity with potential to lead DevOps architecture and cloud platform operations
About FrontM
FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.
The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.
Role Summary
As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.
This role requires strong hands-on DevOps experience, broad AWS knowledge, Kubernetes experience and the ability to troubleshoot complex networking and production issues across multi-domain SaaS environments.
Key Responsibilities
Cloud Infrastructure & DevOps Architecture (≈45%)
· Own, maintain and improve AWS cloud infrastructure for FrontM platforms
· Create and maintain Terraform scripts for infrastructure deployment and management
· Manage Kubernetes workloads deployed within AWS EKS
· Support multi-zone AWS infrastructure design for availability, resilience and scale
· Maintain AWS services including Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda
· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap
CI/CD, Operations & Platform Reliability (≈35%)
· Build, maintain and improve CI/CD pipelines for backend and platform services
· Oversee technical operations with hands-on administration, monitoring and release support
· Ensure continuous server uptime, stability, performance and maintainability
· Debug, respond to and restore system outages in production and staging environments
· Improve observability across infrastructure and applications, including migration from Elastic stack to logz.io
· Support backend stability, scale and performance across Node.js, Java and related services
Security, Networking & Production Support (≈20%)
· Maintain AWS security configurations, access controls and monitoring practices
· Support complex networking requirements across multi-domain SaaS implementations
· Troubleshoot network, infrastructure and access issues with internal teams and customer-side users
· Work with backend teams to support API integrations and infrastructure abstractions for complex requirements
· Document operational procedures, incident findings and technical support steps clearly
Required Technical Skills
Cloud Infrastructure & AWS
· Strong hands-on experience with AWS infrastructure and cloud operations
· Experience with Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda
· Experience with AWS security setup, monitoring and multi-zone infrastructure
· Ability to manage infrastructure using Terraform
Kubernetes, CI/CD & Observability
· Strong experience with Kubernetes, preferably AWS EKS
· Extensive CI/CD and DevOps experience
· Experience with infrastructure observability and application monitoring tools
· Ability to diagnose production bottlenecks, server failures and performance issues
Backend, Networking & SaaS Operations
· Experience supporting Node.js, Java and backend system procedures for stability and scale
· Good understanding of APIs, integrations and backend service dependencies
· Experience with complex networking and multi-domain SaaS implementations
· Ability to troubleshoot technical issues with non-technical end users
Nice to Have
· Experience with MongoDB clusters in MongoDB Atlas
Personal Attributes
· Strong ownership mindset for uptime, reliability and production stability
· Practical problem-solving approach with the ability to act quickly during incidents
· Clear written and spoken communication in English
· Ability to work independently and coordinate with senior management when required
· Comfortable working in fast-moving engineering teams
· Attention to detail in security, monitoring, documentation and operational processes
Why join FrontM?
Long-Term Career Growth
Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.
Engineering Challenges That Matter
Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.
Broad Technical Ownership
Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.
Apply now
Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.

Key Skills:
• Bachelor's or Master's degree in Computer Science or related field.
• Minimum 5 years of experience in Platform Engineering, DevOps, or Cloud Infrastructure Engineering.
• Experience migrating data and systems between AWS IaaS and PaaS.
• Experience operating and supporting applications using AWS VPC, EKS, and related services for multi-account operations.
• Experience developing fast and reliable Continuous Integration/Continuous Deployment (CI/CD) workflows used by hundreds of application teams.
• Experience administering and troubleshooting Operating Systems such as Linux, Windows, and MacOS.
• Professional Certifications in AWS Networks, CNCF Technologies, or Kubernetes.
• Experience using and configuring observability tools such as ELK, Prometheus/Grafana, AWS CloudWatch, and Jaeger.
• Experience of applied GitOps principles using ArgoCD or Flux.
• Public examples of code you've worked on with other people using any of these technologies:
o Configuration management/Infrastructure as Code (IAC) tools, such as AWS CDK, AWS CloudFormation, Terraform, Ansible, or Puppet.
o Systems solutions in one or more programming languages, such as Golang, Python, Java.
o Build, Release, Deploy or Ops Workflows using Bamboo, Argo Project, or GitHub Actions.
- Linux troubleshooting
- Hands-on AWS
- Production/Application Support
- Bash/Shell/Python
- Monitoring/log analysis
- Incident resolution
- Application deployment/support
- Basic networking and database knowledge
- Production/batch support exposure
- Willingness for rotational weekend/critical production support





